Fantastic location!!! The staff was friendly and helpful and the room was excellent.

Lovely hotel in the middle of Provins. Good sized room, excellent breakfast (extra). Lovely evening meal on Sunday night when all other restaurants closed. Very nice outdoor hotel seating area for coffee or drinks as well. Staff very friendly although, despite sign saying all Reception staff spoke English, one member made it difficult for us and having offered the final bill, without showing the breakdown, had to refund cash for charging an additional breakfast which we didn't take on one of the mornings.

Lovely hotel, with all the quirky charm of an old establishment, but including modern cons. Guest room 224 was perfect. Up 2 flights of stairs (no lift in this part of the hotel) in a quiet corner, spacious with comfortable king bed and high-end bedding, a window with nice view of some old town buildings, two skylights and a nice sitting area, Original A-frame rafters (so high ceiling) and a pristine, spacious bathroom. The bathtub with both faucet and handheld shower wand was superb – good water pressure, spacious bath for relaxing, and fluffy absorbent towels. No washcloths or face cloths, however. In room 224 there was a kettle with tea & instant coffee. 2 bottles of water were provided. The AC worked. The staff agreed to store small items in their refrigerator for us. It would’ve been convenient (and it seems a standard offering of any hotel these days) to have a small fridge in the room. One does not want to run down to staff for every access to their items. The reception and service from staff was exactly what one would hope for. Make sure you get a map of the area at reception – there are English as well as French versions and they are indispensable for navigating the small town and appreciating what you are seeing. Provins is an authentic, medieval village, nicer in our view, than Aigues Mort or St-Paul de Vence, if you have been to either. You must view the Tour Cesar and large church behind it lit up at night. We recommend this hotel.