The straightest route from this property, Rue Saint-Nicolas, to the city's main attraction is actually dangerous - it is lined with cat-calling and confrontational men and gangs of thieves - I would think advice on this from reception was very important but none was given. The rooms were great for the price and clean too, but very warm - they should be air-conditioned! We were refused a second fan. If the weather is more than mid-twenties during the day expect a sleepless night! The pool was k but too many hairs floating on the surface - needs better filter.

Good location in Nancy, within walking distance of central area. Sometimes a bit noisy due to helicopters flying in and out day or night into hospital across the street. There were road works and access was blocked from the main road when we stayed there, a shame that we weren't informed beforehand and provided with indications for alternative access. Reception is only open during limited opening hours during the day, be very careful if you can only arrive outside of these opening hours. Parking is charged separately at 9 EUR/day, extra beds (even baby cots) charged at 10.50 EUR/day, breakfasts are charged 10 EUR/person (even for children), really not pleasant extras when you stay for several days. Wifi connection is open and unsecure. General cleanliness ok although kitchen dishes and stoves weren't properly done. The main flaw is a shocking lack of storage: two shelves under the bathroom sink, three hooks in the bath and four coat hangers in a cupboard with dusty brushes and brooms. That's it. Simply not suited to welcome families for several nights - as you would expect for an "appart'hotel". How comfortable can your stay be when you can't even empty your suitcase or store anything away from the living space? No air con which was bad luck in our case in the middle of a heat wave. Never again.

Non cooperative staff asked to change the room as it is on top floor and very warm. But did not listen as first day said it is fully booked, next day come in evening and in evening no availability. The room is very uncomfortable and warm that you cannot sleep properly.

This is about 10 minutes from town center. We walked to the Christmas market from here. Staff was helpful with directions to city and food. The pool is from about 3 to 4 feet deep. My kids still had fun but may be a factor for other families. The place is literally an apartment, next to people who actually live there. It was comfortable, had an elevator and we lucked out with parking right out front. The pull out bed mattress had some pretty icky stains on it. That was gross. We had to sleep there so put on the provided sheets, but still... ew. Overall it was nice. I do think this closes at 8pm... like door locks, staff gone. I had not read that anywhere so it’s lucky we got there before because often we arrive pretty late. Kind of an important detail to know.

Not much to like about this one-night stay and overpriced hotel. As a family of five we booked two rooms. The bedrooms are very small. The rooms have a bad smell. In one room there were no sheets to put on the sofabed. The frontdesk was already abandoned but thankfully we could use extra sheets from our second room. During the night we heard noisy helicopter landings and take-offs from the hospital across the street.

GREAT PLACE TO PUT YOUR HEAD DOWN STAFF FRIENDLY AND PROFESSIONAL FOOD EXCELLENT HIGHLY RECOMMENDED

Just an overnight stay but it was handy to restaurants and supermarket

Only faults I can think of is that the reception shuts at 8, so difficult to get keys on arrival. Also receptionist wouldn't consider changing the room to one with two single beds (which I thought I had booked)

This was a nice location for walking to Place Stanislas and markets along the way. There was no a/c, but a floor fan did keep the room cool. It was ok for the one night we stayed, but I would not recommend this place to my friends.

We stayed here for a night on a road trip through Europe. Our room was clean, quiet and in good decorative order. The staff were polite and helpful, and the hotel is a short walk from the main sights of Nancy. The only frustration was that the reception isn't staffed between midday and 3pm and therefore it's not possible to check in between these times. Whilst this was stated in advance, we did find it a little inconvenient.

Very nice except the restriction on time to check in. Hotel guest should be received anytime they arrive without having to wait till 5pm

It's like an apartment with a kitchenette. Nice neighbourhood , good wifi connection from your room,NOT in lobby only. No air conditioner though. Fairly a distance to walk to city centre. We were told that it was only a 10-15 minute walk but it would be about 30 minutes at least. Parking fees is 8 euro. Breakfast is not included. Over all, I would still recommend this place. Reasonable price for this kind of an accommodation.

A very pleasant stay in a well equipped apartment. Staff very friendly and helpful. Excellent secure car park

We arrived late (23:00) on a Saturday evening and had neglected to arrange for a late check-in, but the staff thoughtfully emailed us directions to collect the key to our room and our arrival went very smoothly. We had a room with a separate living room and bedroom, which provided plenty of space for our family of four, and at a very economical price. We were in town for only one night, but were able to walk through the streets of the center city into the square, picking up pastries for a wonderful breakfast. If you want an inexpensive, no frills hotel close to the center of the city, this is a great place to stay. I would stay here again and recommend it to friends.

This is my second visit to Nancy, my husband's home town. This hotel is in a fairly good location, a decent walk to Place Stanislav and sights beyond. The room itself was very nice, supplied well with kitchen aids. Bathroom tub/ shower a bit strange; hard to take a shower without getting water on floor. Breakfast for 9€ a bit steep for what they offer, but if not in the mood to run to bakery in am it suffices. Other than that, would suggest this place to anyone, very good deal overall.

Stayed for one night whilst touring Europe - hotel is situated close to the town center, so was ideal for walking to the center. Apartment was clean & the breakfast was quite good - would recommend.

Overall, horrible. There are, however, positive sides to this hotel. The location is central, The walk to Place Stanislas is 15 minutes (more than "a few minutes" their web site indicates). I could not find a centrally located hotel room for 3 people (which is waht I wanted) near the centre for that price other than at the Nemea. Apart from that, no more positives. To give the details, I will start with their check-in. The front desk is convenietly closed on weekends (we were supposed to arrive on a Saturday) from 11 am to 5 pm. My wife and daughter were flying from the U.S. on that day, so they would be tired, and needed rest. I was already in Nancy before that, so the plan was to pick them up at the airport, bring to the hotel around 2-3 pm, and move into the room. The hotel manegement refused to let me pick up keys the night before, or give me an access code, which is what about every other hotel would do in such a case. They forced me to pay for an extra night to be be able to pick up the keys the night before and more in to the room before 5 pm. For comparison, their check-out time is 10 am. The apartment we had was furnished in a regular aparthotel style, apart from the the unsual fact that amount of the shelf space was exactly zero outside of the bathroom. No need to unpack, since there is no room to put anything in. Another horrible experience was with the internet. The hotel advertizes free wifi in the room, but the signal is extremely weak. To connect, you needed to find the weak network, fill out an online form, and they would sent you a text message to your phone with a code. To start with, our phones we American phones, so the text messages were not free in Europe. In any case, their message never arrived, so you had to arrange for them to call you with the code, which again cost money. This all had to be done over a very weak signl. Furthermore, you had to go through the procedure separately for every singke device you wanted to connect to the internet. Eeven after you are connected, the signal is so weak as to be often unusable. In one of the room, any reception of any sort was available at exactly one fixed spot in the room. It has been a long time I have had such bad experience in a hotel, and I stay in hotels often. I would never consider returning to this hotel if I can avaoid it.

An excellent value apartment. Just a little out of the centre ( Nancy has lots of buses and trams, but the French clearly don't expect out of townersm to use them....neither the Tourist Information, nor the bus terminal had any information beyond a network map and didn't care) However distances are walkable. Everything worked and everything was clean

Nancy was great, but hotel reception was so bad we moved out after first night. Dissappointed that Hotel.Com did not help in recovery of cost. Overall a very unsatisfactory experience from Nemea.

It was suitable and a great deal for the money, i felt quite comfortable and satisfied overall.