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Zenao Appart'hôtels Mulhouse
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Zenao Appart'hôtels Mulhouse
Homes
8.6
Very Good
From 204 verified guests reviews
What Guests Say About Their Stay
Verified traveler
10
/ 10
These seniors homes are great to stay in. Very modern and clean.
A shame, but my bed was broken and
It made it uncomfortable to sleep in.
Like sleeping in the bottom of a boat.
We reported it to reception in the morning.
Hopefully it will be replaced.
Will definitely return as everything else
Was spot on.
Lynn
10
/ 10
The apartment was great, very clean and comfortable. You have to be careful that the shower water does not flood the bathroom! The receptionist was very pleasant and helpful. We would certainly stay here again.
Verified traveler
10
/ 10
Awesome hotel in a great location...really walkable to good restaurants and shopping.
In the Area
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10 Rue des Vergers, Arrondissement of Mulhouse, Haut-Rhin, Alsace, France, 68100
Main Facilities
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Restaurant
WiFi
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What's around Zenao Appart'hôtels Mulhouse
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10 Rue des Vergers, Arrondissement of Mulhouse, Haut-Rhin, Alsace, France, 68100
Discover More About Zenao Appart'hôtels Mulhouse
Location
Zenao Appart'hôtels Mulhouse is a accommodation in a good neighborhood, which is located at Arrondissement de Mulhouse.
About Zenao Appart'hôtels Mulhouse
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Zenao Appart'hôtels Mulhouse.
Savor your favorite dishes with special cuisines from Zenao Appart'hôtels Mulhouse exclusively for you.
With all facilities offered, Zenao Appart'hôtels Mulhouse is the right place to stay.
All facilities in Zenao Appart'hôtels Mulhouse
Others
Hotel Services
- Laundry service
- Luggage storage
- Front desk
- Newspaper in lobby
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Coffee shop
General
- Parking
- Parking (surcharge)
- Terrace
Things to Do
- Library
- Garden
Connectivity
- LAN Internet
- Free WiFi
Food and Drinks
- Breakfast
Accommodation Policy & General Information in Zenao Appart'hôtels Mulhouse
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately EUR 8 for adults and EUR 4 for children
- Uncovered self parking fee: EUR 5 per day
- Pet fee: EUR 5 per accommodation, per night
- Service animals are exempt from fees
- Late check-in fee: EUR 5 for check-in between 7:00 PM and midnight
- Late check-out fee: EUR 20 (subject to availability)
- Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 200 per stay
- A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.
- A damage deposit of EUR 200 will be collected before check-in.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Long-term renters welcome
- Seniors-only community
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a security system
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7:30 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. This property's common areas are shared with a residence that caters to senior citizens.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
16:00 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | 16:00 - 19:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Zenao Appart'hôtels Mulhouse | 19 |
Number of floors in Zenao Appart'hôtels Mulhouse | 4 |
Another facilities in Zenao Appart'hôtels Mulhouse | Laundry service, Luggage storage, Front desk, Newspaper in lobby, Concierge |
Frequently asked question in Zenao Appart'hôtels Mulhouse
What are available facilities at Zenao Appart'hôtels Mulhouse?
There are top facilites at Zenao Appart'hôtels Mulhouse such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Zenao Appart'hôtels Mulhouse?
The standard check-in time at Zenao Appart'hôtels Mulhouse is starting from 16:00 - 19:00 while the latest check-out time is at Before 10:00
Does Zenao Appart'hôtels Mulhouse provide breakfast?
Yes, Zenao Appart'hôtels Mulhouse provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Zenao Appart'hôtels Mulhouse
Other sources (204)
8.6
Very Good
From 204 reviews
Cleanliness
9.0
Room Comfort
8.6
Service and Facilites
8.6
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Traveler Reviews Zenao Appart'hôtels Mulhouse
Number of reviews per page
20
40
Top reviews
Kizuki
Leisure Family
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
The staff were very friendly and helpful.
anna
4.0
/10
Reviewed 158 week(s) ago
Hotels.com verified review
Ummm just no. Creepy place.. I'm not sure whose plan this was, but it felt like a combined institution/senior facility with a hotel? Just don't mix the two maybe? Windowless hallways and depressing clinical looking rooms. We only stayed one night as we were just passing through but yeah, probably look elsewhere...
Verified traveler
6.0
/10
Reviewed 195 week(s) ago
Hotels.com verified review
Checking time was late 16:00 pm. Nice location and very clean. Polite and helpful staff.
Scott
Business
8.0
/10
Reviewed 212 week(s) ago
Hotels.com verified review
Amazing staff, very friendly and accommodating. Terribly uncomfortable bed and bedding and the room could use a proper clean. The furniture is stained and the floor needed sweeping. Nevertheless, the property offered free parking and was close to the center of town. We did enjoy three peaceful nights there with no street noise or noise from neighboring units which is appreciated. The kitchenette is a nice addition though remember to wash the dishes before use. Overall, a good choice for a reasonable price in the heart of Mulhouse.
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darren
10.0
/10
Reviewed 239 week(s) ago
Hotels.com verified review
Really nice apartment, modern and clean. Nice location, would stay again.
GHISLAINE
6.0
/10
Reviewed 241 week(s) ago
Hotels.com verified review
The hotel is quite central, and the closest tram stop is the "Grand Rex". We stayed in the standard studio which was, effectively as advertised, spacious with access to a private balcony. Staffs and residents were all friendly. The place is overall fresh and clean.
However, there are a few points which needs addressing and they are as followed:
1. The bed wasn't comfortable. A bit cranky with a thin mattress which made it uncomfortable. I have noticed a few poor reviews related to the beds, therefore I think that management owe to be looking into this as sleeping comfort is a bare necessity for any guest.
2. The room was unpleasantly warm during the nights, we were hoping for some sort of mobile or ceiling fan, to be available in the room.
3. As this hotel is central, please be mindful of the constant hustle and bustle noise, especially if you keep the balcony door open, there is a lot of chances for sleepless nights.
4. The kitchen amenities were very limited. It is acceptable for guests who won't bother to eat in. More over, the dining table is on the very small size. Another table on the Balcony would be great as an additional table.
5. The shower and area is badly designed. The lack of shower enclosure will make the bathroom an hazard after each shower. Besides there was no mop in the room for us to wipe the floor after each shower. This is not acceptable as the management is aware of this issue which has been addressed by other guests.
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Verified traveler
Business
4.0
/10
Reviewed 264 week(s) ago
Hotels.com verified review
It is more a Hotel for the elderly, services offered in the rooms non existing and bed was very uncomfortable.
Verified traveler
10.0
/10
Reviewed 277 week(s) ago
Hotels.com verified review
These seniors homes are great to stay in. Very modern and clean.
A shame, but my bed was broken and
It made it uncomfortable to sleep in.
Like sleeping in the bottom of a boat.
We reported it to reception in the morning.
Hopefully it will be replaced.
Will definitely return as everything else
Was spot on.
Thomas
8.0
/10
Reviewed 283 week(s) ago
Hotels.com verified review
Unusual arrangement being in a home for the elderly but facilities good and location great for access to the automobile museum as well as the downtown area.
Verified traveler
8.0
/10
Reviewed 285 week(s) ago
Hotels.com verified review
Nice location, but no toaster. Interesting combination of hotel and retirement village!
Verified traveler
10.0
/10
Reviewed 291 week(s) ago
Hotels.com verified review
It was very good. I do wish to have more recycling options within the room.
Lynn
10.0
/10
Reviewed 294 week(s) ago
Hotels.com verified review
The apartment was great, very clean and comfortable. You have to be careful that the shower water does not flood the bathroom! The receptionist was very pleasant and helpful. We would certainly stay here again.
Megan
8.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
Clean and comfortable apartment with parking. Area not the best but okay for one night stay.
Verified traveler
10.0
/10
Reviewed 318 week(s) ago
Hotels.com verified review
Awesome hotel in a great location...really walkable to good restaurants and shopping.
Verified traveler
10.0
/10
Reviewed 326 week(s) ago
Hotels.com verified review
Nice spacious apartment . The only downside is that the reception is closing at 9 pm. You have to make arrangements for a late arrival.
Verified traveler
8.0
/10
Reviewed 327 week(s) ago
Hotels.com verified review
Great stay
Olivier
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Tres bon sejour, bon accueil et chambre agréable et confortable, seul petit bemol, l evier de la salle de bain doit etre sans doute un peu bouché car l eau a du mal a s évacuer, mais c est juste un petit détail.
Rolf
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Hotel muss geprüft werden. Alle neueren Kommentare noch zu gut. Nicht saubere Zimmer in einem Seniorenheim. Bett total durchgelegen! Bad ekelig. Zimmer schlimm! ACHTUNG!! Keine 8,... Bewertung Bilder alt. Wir kamen zu spät an, um uns noch ein anderes Hotel zu suchen. Wir reisen viel, aber so etwas grenzt bewusst an Betrug!
Michael Juul
4.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
We visited Zeno during vacation and expected a “apartment hotel” but is not a hotel - it is a privately owned nursery home who rent out empty apartments.
You pick up your breakfast in the nursery home dining room, and are asked to eat in your room.
Our room was dirty.
Reception lady was very friendly trying to help.
Not at all what we expected and we were embarrassed to enter “other people’s” home and feel a kind of disrespect just walking in/out privacy of older and not healthy residents.
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Amy
6.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Rummet / studion var jättefin och det var rent. Stor balkong och tyst läge nära centrum. Men det ligger inne i ett seniorboende. Reception öppen för check in endast mellan 16-19 vilket gör det svårt att passa in. Trevlig personal.
Number of reviews per page
20
40
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