Comfort Aparthotel Les Hauts d'Annecy

Tout etait tres bien, la proprete, les installations , la localisation.

Nice place to stay. Very functional property.

Clean. However do not have sheets.

They couldn’t find it it reservation when we first arrived. Eventually I told them it was through Expedia and they were able to find it, but it was confusing. The apartment was spacious and beds were good.

We were 2 Couples traveling together .. we saw the photos on hotels.com, and it look as if both rooms were seperate with a bathroom in the hallway... this was not the case... the bathroom is ensuite with the bedroom, so the couple in livingroom had to walk through the bedroom to get to bathroom... this was not good. PLEASE .. in description of your apartment... call this an en suite bathroom.. or make the photos more reliable...then we would have known and not booked it, or booked 2 rooms...

Clean,safe,quiet.

Good: quiet Bad. Its like a college dorm in a parking lot. Tired and needs to be blown up and redone. Sheer curtains only where everyone can look in. Brown and yellow decor like the sixties. Large place outside with just conctrete and cars. with not one seat to sit outside. Nowhere. The bathroom and kitchen was disgusting. Old and dirty.

Was a bit far for Annecy Film festival, but bus was very close and ran frequently. Staff were helpful and room was very comfortable. Nice to have kitchen. Parking was small extra charge per day.

Very friendly staff, able to check in early was great. Secure parking. Very clean and comfortable room even though on the small size.

Not my type of hotel

Amazing for the price, with the little kitchen you have all you would ever need!

Le studio était propre et bien équipé. L’hôtel n’est pas climatisé donc il fait très chaud dans la chambre en ce moment. Obligé de dormir avec la fenêtre ouverte. Le problème c’est que la résidence loue des des studios long terme à des ouvriers de l’est qui chaque soir se retrouve tardivement dans le parking, boivent et parlent fort. Personne ne leur dit rien malheureusement! Personnel peu attentif!

Group of friends staying over for a 3 days seminar in town, we chose this residence for its location and mix of inventory in apartments. The studios are of a good set up. The bathroom and shower is spacious. The mattresses and linen of good quality. The kitchenette is well equipped and allows one to cook with all equipment provided. You can also order food and drinks at the reception. The set up of 14 series is a bit awkward for a twin with a wall separation, Not the best for a couple but ok for friends. Unfortunately the receptionist was not able to do a room change as the hotel was full. The hotel has no AC and the room was extremely hot. We got to know from other friends staying with our group that we could borrow fans with a 20 euro deposit for each piece. The residence welcomes short and long term residents. It kind be very noisy with some neighbors especially during weekends. Try to avoid rooms facing the outdoor car park. Overall the stay was not bad. Unfortunately I had a very bad interaction with the check out receptionist, Despite the fact that I had informed the hotel of a change in one of my booking. I was overcharged. When I tried to discuss with the employee, she was very stubborn, unpolite and unprofessional with me and did not solve the issue. Staff is overall not well trained and unprofessional. understand that Horeca in France is going through challenges but there is no reason that the customer being treated this way. Unacceptable. Will not return.

Great clean place to stay for couple. Hotel was clean good location and friendly staff.

The one bedroom was too small that we didn’t have enough place to put our luggage and open them. The main area was also very small with a broken sofa bed. There was no air conditioner and not much circulation. It was hell warm. Not even a decent view. The room that they checked us in for 3 adults and one kid, was barely enough for a couple

This is more like a student Hostel than a Hotel. The room was very bare and plain, no headboard, pictures etc., bathroom was ok, kitchenette basic. I would not recommend anyone to stay here.

The reception person was unhelpful and rude Place was dirty Inconvenient No restaurants around

Hard to locate Not very clean reception terrible Not agood location No amenities No returants around it

This is more like a mediocre hostel than a hotel. No ac in the rooms, extra charge for fans and parking even though the gate was broken so lot was not secure. Our last room had holes in the walls, was dirty and my grandchild had to sleep on cushions on the floor because the pullout couch had springs that protruded through the mattress. Wallpaper was ripped away from walls and breakfast was just adequate.

Breakfast ok. Staff ok. Room good for the price. It would be better if they had air conditioners.