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Hotel Fire & Ice
Hotels
9.4
Exceptional
From 251 verified guests reviews
What Guests Say About Their Stay
Zachary
10
/ 10
Loved our room, space for a small family was brilliant. Cute decor that gives you the lodge feel. Breakfast was nice with good options. Kids loved snowboarding.
Peter
10
/ 10
Always amazing stay. Staff friendly and you can sit and watch the skiers .
Great place.
Peter
10
/ 10
Absolutely amazing stay in the tree chalet . Restaurant good with very helpful staff.
Have stayed a few times and will again
In the Area
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An der Skihalle 1, Neuss, Rhein-Kreis Neuss, Nordrhein-Westfalen, Germany, 41472
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Hotel Fire & Ice
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An der Skihalle 1, Neuss, Rhein-Kreis Neuss, Nordrhein-Westfalen, Germany, 41472
Discover More About Hotel Fire & Ice
Location
Staying at Hotel Fire & Ice is a good choice when you are visiting Neuss.
About Hotel Fire & Ice
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Fire & Ice exclusively for you.
Get precious and unforgettable moment during your stay at Hotel Fire & Ice.
All facilities in Hotel Fire & Ice
Others
General
- Parking
- Lockers
- Fireplace in lobby
- Banquet
- Reception hall
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Spa
- Sauna
- Steam room
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Conference rooms
Sports and Recreations
- Ski storage
- Ski
- Fitness center
Food and Drinks
- Bar
- Breakfast
Family-friendly Facilities
- Children games
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Hotel Fire & Ice
Important Note
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
- Uncovered self parking fee: EUR 5 per day
- Rollaway bed fee: EUR 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Fire & Ice | 101 |
Number of floors in Hotel Fire & Ice | 5 |
Another facilities in Hotel Fire & Ice | Lockers, Fireplace in lobby, Banquet, Reception hall, Parking (surcharge) |
Frequently asked question in Hotel Fire & Ice
What are available facilities at Hotel Fire & Ice?
There are top facilites at Hotel Fire & Ice such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Fire & Ice?
The standard check-in time at Hotel Fire & Ice is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Hotel Fire & Ice provide breakfast?
Yes, Hotel Fire & Ice provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Fire & Ice
Other sources (251)
9.4
Exceptional
From 251 reviews
Cleanliness
9.6
Room Comfort
9.4
Location
7.8
Service and Facilites
9.2
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Traveler Reviews Hotel Fire & Ice
Number of reviews per page
20
40
Top reviews
Zachary
Leisure with Children
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Loved our room, space for a small family was brilliant. Cute decor that gives you the lodge feel. Breakfast was nice with good options. Kids loved snowboarding.
Peter
Business
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
As always , great hotel great friendly staff and peaceful
Peter
Business
10.0
/10
Reviewed 103 week(s) ago
Hotels.com verified review
Always amazing stay. Staff friendly and you can sit and watch the skiers .
Great place.
Peter
Business
10.0
/10
Reviewed 182 week(s) ago
Hotels.com verified review
Absolutely amazing stay in the tree chalet . Restaurant good with very helpful staff.
Have stayed a few times and will again
Peter
Business
10.0
/10
Reviewed 246 week(s) ago
Hotels.com verified review
What an amazing complex. I would recommend this hotel to anyone. We stayed in the treehouse and it was magnificent. But as I say the whole complex deserves praise. You have to see it to believe it
Peter
Business
10.0
/10
Reviewed 247 week(s) ago
Hotels.com verified review
Absolutely brilliant. Staff were great and very friendly and helpful. Restaurant good and a very pleasant stay. Definitely stay again
bob
Business with Partner
10.0
/10
Reviewed 275 week(s) ago
Expedia Group verified review
the place was clean, good breakfast, good restaurant, cool stuff to do
Marc
Leisure Family
10.0
/10
Reviewed 279 week(s) ago
Expedia Group verified review
Very nice hotel, family room perfect for children.
Annalise
Leisure Family
10.0
/10
Reviewed 279 week(s) ago
Expedia Group verified review
Such a fun and unexpected place to stay and enjoy a "ski vacation" not far from home. Everything is so clean and nicely decorates, the staff is nice and the food is super tasty!
Verified traveler
Friends and Family Family
10.0
/10
Reviewed 281 week(s) ago
Expedia Group verified review
We had a fabulous stay here. The room was clean, big and nicely decorated in a unique way. The facilities were amazing. We ate at the restaurants and had a full day of skiing and snowboarding inside. The weather outside was poor so we didn’t get to enjoy the outside activities. We will definitely book here again.
Peter
10.0
/10
Reviewed 283 week(s) ago
Hotels.com verified review
Character full, fun and great service, plus free parking!!!
Abdullah
8.0
/10
Reviewed 289 week(s) ago
Hotels.com verified review
The treehouse I booked didn’t have that much of woods. Just one line of trees and there was a street afterwards. But the room was very clean, quiet and comfortable.
Verified traveler
4.0
/10
Reviewed 290 week(s) ago
Hotels.com verified review
No wifi in my room, reception told me explicitly they were not going to do anything about it
Won't come back to this place.
Peter
Business
10.0
/10
Reviewed 293 week(s) ago
Hotels.com verified review
I stayed in one of the 'tree-house' rooms and they are a nutty (no pun intended), as they sound. Approached along a winding path, just far enough from the main Ski-Halle to be quiet, but close enough to get to the action quickly. You feel like you're in the middle of nowhere!
The room is superb, very well appointed, large enough and creatively fitted out and decorated.
Excellent service from the staff.
Just wow, I'll definitely be staying there again. It's also cheaper than the city centre hotels and closer to where I need to work.
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Verified traveler
10.0
/10
Reviewed 306 week(s) ago
Hotels.com verified review
This was 2nd stay in this hotel and we are always fully satisfied with everything from facilities to service. We stayed family suite room same as last time and it is really wonderful and strongly recommend to everyone. Breakfast is also so nice. Also main reason to stay here is to enjoy ski!! It opens in whole year. We will definitely come again and stay same family suite again and again.
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Paul
10.0
/10
Reviewed 312 week(s) ago
Hotels.com verified review
Very good hotel complex. Wish we could have stayed longer to make use of the facilities. Definitely thinking of coming back with my family
Tara
10.0
/10
Reviewed 316 week(s) ago
Hotels.com verified review
We had a great stay which exceeded our expectations! We were upgraded to the tree houses- everything was clean, quiet and comfortable. The bed was so comfortable and the linens were very nice. The shower is absolutely the best and we had a real sauna in our room. Excellent value. Staff was very friendly upon check in and check out... and fast! We had a delicious breakfast and loved the fresh orange juice. We didn’t get a chance to ski, but we will definitely be back. I’ve already told several friends & family!
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William
10.0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
Pros: Very clean and comfortable hotel with lots of amenities. No problem finding parking. Very nice vibe overall. Cons: In a very remote area away from the City. Limited restaurants around outside of the hotel. While parking is free, you have to get an exit ticket every morning so lining up and waiting for one could get annoying for longer stays. Overall, I'd definitely stay here again for my next business trip.
Read More
Verified traveler
10.0
/10
Reviewed 371 week(s) ago
Expedia Group verified review
Clean hotel with an alpine feel, good beer and great food, staff brilliant
Chih Wei
10.0
/10
Reviewed 373 week(s) ago
Hotels.com verified review
Perfect for family . Can play there all day long. Very delicious foods and breakfast.
We felt very relax there. Will go back there again in the future:)
Number of reviews per page
20
40
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