Stayed just 1 night, we were promised for snack box at 6 am as we had paid for breakfast but had an early checkout which was informed and planned with receiption during checkin. Next day morning to our surprise nothing was ready instead they had to refund money for breakfast. Restaurant staff (a lady) was rude during dinner as we didnt speak german, after paying the bill we saw an English menu which was not provided while placing order...food was not worth... Some positives: 1. Hotel provided fan as it was hot weather. 2. Washroom was clean and neat. 3. We played badminton and the staff at Gym entrace were excellent who provided us shuttles and bats. Overall not a good experience as a tourist traveling with kids, luckily we had to stay for one night only.

Nice and cozy hotel! Great breakfast also! I can definitely recommend this hotel - nice staff also :)

The room was well maintained, but unfortunately on the small side as the weather was cold couldn't really use the balcony which I think would compensate for the small room on summer days. The staff was friendly and helpful. I defintely would recommend hiring a car than relying on public transport to move between the hotel and downtown, especially if you want to go out and night. I'd do that next time I go. The menu in my opinion lacked variety and for breakfast tough for someone who doesn't eat pork and wanting vegetarian options. Overall a lovely place that I would visit again.

Long term on hotel, reception ladyes know english from Oxford maybe, because they are clear, with accent and very carefull with the guests needs. The staff from restaurant waiters and cooks very happy to make you feel apart of a big family. Breaksfast and dinner is more then you can eat and quality food. Cleaning room is done ok every day. Hotel at night is really quiet and beds comfy. I recommend hotel to workers for long term projects, familys with kids to enjoy pools and more and older people if they want/need relax for a couple of days.

We stayed at the Wyndham in Stralsund in August of this year. We booked three rooms for 3 nights and really wanted to like this place, especially since it was one of the few wheelchair accessible places we could find about a month before at the height of summer travel. The hotel was easy to reach by car. Rooms were clean and spacious, even with an additional bed in use, but as others already mentioned in need of an update. The furniture was dated and showed signs of wear. At the time we visited the staircase was blocked off for repairs/renovations. For the wheelchair bound person in our group it was easy to get around, ramp by the front entrance, hallways were nice and wide, plenty of space in their room, which had no carpet for easy maneuvering. The room had a special grab bar to access the WC and a wheelchair accessible shower. This aspect was top! Unfortunately, this is where the good part ends. While the staff was friendly, they were not always the most helpful and certainly understaffed. Before booking we had tried to find out about the extent of their wheelchair accessibility. Many places say wheelchair friendly, which means nothing, if you are relying on certain amenities. Only after repeated calling did we get someone to answer the phone. During our time - summer with no AC in the rooms - we intended to sleep with the windows open to get some fresh air. A bad idea, as the Shopping Center across the way was remodeling and kept filling dumpsters with concrete starting at 11pm every night. Trying to call the front desk produced no answer and the next day we were told there was nothing they could do. After a bit more discussion we were given the number for the office of the city that deals with noise complaints. That was a dead end as well. Repeated phone calls were not answered. The next night we went downstairs to complain about the noise again and the night staff alerted the police, which brought temporary relief. The dumping started again about an hour later. Talking to the night staff we learned that this had been going on for months! Maybe it wasn't noticeable in the rooms out back, but the front rooms (and reception area) certainly could not ignore it. Even with the windows CLOSED. We did not use the pool as that was an extra charge. We also did not take advantage of the breakfast, as that would have been an additional €87 per day for the six of us, as we were informed at check-in. The one thing we were not prepared for (no one told us, there were no signs in the parking lot) was the additional charge for the "premium" parking we had in front of the hotel to the tune of €63. Apparently only the parking way in the back behind the swimming center was free of charge. Luckily, since we had just had another discussion about the excessive noise the night before they let it go. All in all, while we had a good time and were happy to have found a place that suited our needs on relatively short notice, we are not sure we would stay here again.