Overall a decent place to stay. The hotel is let down by the relentless desire from staff to close the pool by 6pm, aggressively pulling umbrellas down from 5.40pm and generally feeling like you’re an inconvenience are the pool, whilst on holiday. The hotel is clean, the food is fine (although 3 or 8 of us had food related illness) and the location on the coast is perfect. The views are 5 star but it certainly isn’t a 5 star resort. Wouldn’t return or recommend but it was fine for a week away.

Great Food, Convenient, good service and good facilities.

İt was nice hotel. But the service in Greek rest. and bars was not adequate. There was always queue. In the restaurants although there is an open areas, smoking is forbidden. There should be seperate places for smokers. Besides it was interesting that there is no ouzo in main restaurant. There is a big rocks in the sea. Therefore it was really dangerous to swim. There should be a solution for this problem such as long dock in order not to try to swim in the rocks.

The guest checkin service was uninviting and poorly managed. No directions to your room or porter service. Similarly, trying to book a late checkout or drinks that are not included in the all inclusive package, was frustrating. The staff were under trained or very new and had no idea what to do, and there never seemed to be a supervisor around to help with guest queries. Also, I have never stayed in a hotel where you are instructed NOT to put used toilet paper in the toilet in your room, but to dispose of it in a pedal beside the toilet. I ended up having to make frequent visits to the main reception toilet which had no restrictions. Overall, I found the facilities, entertainment and general layout of the resort underwhelming. However, the buffets were tasty and there was a good selection. But you would get bored of the menu after a week.

The staff couldnt do anymore for you, so attentice, polite, helpful with advice on food/areas to visit/avoid & family welcoming resort to stay on! Will defintely return.

Everything as above expectations. Friendly staff, variety of food and clean towels daily.

Good sports facilities and tennis. Well run. Nice beach. Fine if the weather is good. But you need transport to go anywhere.

Thank you so much to all the staff at Lakitira resort for making our stay exceptional. The location was excellent and we felt like we were in paradise for the whole week - with the private beach only a few minutes walk away from our room, excellent service and food and a beautiful room and resort... We would definitely go back again!

Great facilities and position, the buffet dinners were plentifull but confusing by way of menu and layout and also mashed up flavours. So maybe just pay for breakfast (excellent) and eat out in the next town each evening.

The location is excellent... The hotels beach is faboulous.. The staff very kind and helpfull.. However rooms look old..as well the entrance and the common spaces.. No attentionbto details. Quality of food is really poor. From breakfast to dinner it is very disappointing. The variety is wide and apparently they put lot of effort..but results are a disaster. Dessert are horrible (but look really nice)..the rest is normally overcooked. Even simple things as pilaf rice was not edible (absolutely under-coocked). it's a pity because the potential is big..and the beach there is one of the best of the Island.

An extremely efficiently run resort with very friendly and capable staff. Buffet food excellent, facilities very good.

Great place to stay. No trouble in Kos island and even better in Kardenema. Very safe, no money troubles, really nice & friendly staff, great food, drinks, pools, views everything great. We stayed in the resort which is excellent.

We had a brilliant holiday and I have no criticisms about the hotel and the staff. If you want to explore on foot outside the hotel area then you will find it is along way to any villages etc. We were on a relaxing break so stayed at the resort and were not disappointed.

From the minute we arrived until we departed the staff were excellent. Rooms were large and clean, entertainment was the worst that I have ever experience, except the Greek musicians at the Taverna.

The resort is nice, lovely beach, nice pool. But there are issues. First, it is a Mark Warner "resort" (not exclusive of course) which means there are herds of young kids, older kids and teenagers being ferried along the pool, restaurants and all other sports and ents areas, which can be intimidating and, quite frankly, irritating, to other guests. I found the MW staff rude and inconsiderate, and many of the older kids and teens simply very innapropriate in their running around restaurants, making a huge amount of noise there and in the pool area - away from parents, they seemed to behave like maniacs. I am a teacher, and have no patience for that in my holiday. Expedia doesn't advertise this hotel as such, so other travellers should be warned. The food in this all-inclusive or half-board is not great either - there are really only 2 restaurants (the third is extra!) and the Italian one is a ridiculous pain (you need to make a booking, which is just stupid). The drinks and ice cream are insanely overpriced - I guess as guests are kept hostage in the resort, the hotel gets away with it. Staff are friendly, but need lessons in customer services. Overall, I wouldn't go back, and I am not sure I recommend it.

Wonderful hotel with enough facilities to ensure fun for all the family. Beautiful location, charming staff, stunning beachside, clean huge swimming pools, especially the adult one. Perfect for a week. Only drawback is that it was so lovely, we couldn't leave the resort so saw little of the real Greece.

Hotel was simply fantastic. Wonderful facilities - pool, watersports, beach bar and a brilliant kids club. Staff all incredibly helpful from the kids club team, to the restaurant & bar staff through to the cleaners. Rooms on the small size but had a lovely balcony. Majority of English guests were with Mark Warner - but plus side is that my child got better staff ratio in the hotel kids club and at one stage it was 1 on 1. Will definitely be booking again for next year

From the moment we arrived nothing was too much trouble. Using Expedia was simple,straight forward and we will definitely book with Expedia again !

We had a wonderful stay and enjoyed the waterfront facilities. Didn't take part in the tennis but did enjoy the aerobics and zumba classes. The hotel is wonderfully positioned right on the beach front. Staff were very helpful at all times and the food was varied and plentiful.

I think that when you book through "Expedia", which is what I kept understanding I did even though it was through hotel.cm…… You get the worst room in the facility. A view of the trash can, screaming children around… ear plugs necessary.