We only stopped here overnight but wish we could have stayed longer! Hotel is nice and room was big and comfy. Appreciated the friendly front desk staff who help with some tourist info. Hotel is so close to beach, restaurnats, bakeries and supermarkets.

Rooms were nice but parking is very difficult.

Air conditioning not working in room. The hotel did put me in another room.

Great location and design but overall accessibility and customer experience is lacking. Brown Hotels lacks both customer centricity and cleanliness standards. Upon arrival for an extended 14 day stay we discovered our room was not as pictured on our booking and when kindly requesting to switch at any point during our trip we were met with a hard no - an inflexibility we’ve never encountered at any reputable hotel around the world. We also subsequently realised the air conditioning was poorly positioned and likely hadn’t been cleaned resulting in a nasty cold/bacterial infection. Not to mention daily cleaning was sub par with floors being dusty, bed sheets still wrinkled after they had been supposedly changed and dirty towels often left behind. While reception staff is lovely they have no authority. Its a cute budget option but nothing more.

This is a great hotel for a mini break or stop over for young couples. It basically ticks the boxes for convenience but that is about it. The biggest problem we found was parking your car anywhere near the hotel. It is located on a very narrow road and there is no place outside to drop cases, unless you block it and enjoy the wrath of the locals for doing so. I had two heavy cases that took me two round trips of 20 minutes to drag them to the hotel from where I eventually parked the car on a very hot day. It would be good if the hotel could communicate the parking situation and potential places to park, so new customers are aware. Apart from that, the staff are friendly and so is the very large dog that camps itself at the base of the steep flight of stairs to reception.

Very clean. It needs an elevator from the street to the reception area

Worste breakfast No help for the high stairs No parking place

Fantastic bright new hotel .. comfortable clean rooms .. stuff nice and helpful. The only minuses .. no parking space,for the hotel you might need to drive many rounds to park or park in the municipal parking which is 200m away .. but not a big deal . Breakfast is not good but it is not their fault as the kitchen in the hotel is not yet ready and they have an agreement with the front taverna which is badly managed. Overall great stay

Excellent and courteous staff. Close to the wonderful people of Loutraki

The only issue we had was there is no parking available except street parking. Great property on a nice location a block off the beach.

We liked this hotel. It’s clean and well appointed with everything you need. It is just one block from the sea/beach. We were given one of the top floor rooms with a deck. The bed is comfortable and the staff are very friendly and helpful. Don’t hesitate to book.

The hotel is recently renovated. The staff could not have been more friendly and accomodating. The rooms were very clean and the beds comfortable. The air-conditioning was probably the best I've experienced in Greece. The beach and restaurants were just a short block away. All in all a great choice.

Πολύ καλό το προσωπικό στη ρεσεψιόν, υπέροχο το στρώμα στο κρεβάτι, κοντά στην παραλία και το κέντρο, μέτρια η καθαριότητα και το πρωινο

Sauber und ruhig

Very nice

The staff at the reception was great and very helpfull. Thanks to the german speaking lady.

L'hôtel était très bien pour moi