This is a charming family-run hotel right on the beach in Agia Marina/Platanias. The area is very touristy, but the hotel is quiet and very clean with "rooms" that are more like apartments! The kitchenette is very well equipped with all you need for cooking, and also to make tea or coffee. There are several small supermarkets within walking distance, as well as restaurants and cafés for all budgets. Buses run frequently on the main road if you wish to explore areas further away from the hotel. It's a nice place to stay. The people running the hotel are very friendly, and also the other guests. I very much enjoyed my stay there and highly recommend this hotel.
Beautifully maintained apartment - spotlessly clean, lovely little touches everywhere. The only downside was the bathroom downstairs from the bedroom & with a shower curtain. But that is just a personal view. We had a small patio at ground level & a nice balcony off the bedroom upstairs. The property is ideally right on the strip between the beach and the main thoroughfare. Lots of bars & restaurants in close proximity.
Our overall experience in this place was great, even though we came a little too early before most of the bars and tours were open. Ermis Suites has an amazing customer service. The owner reserved a taxi for us when we arrived in the Chania International Airport, and the driver arrived on time. When we arrived in the hotel, the owner happily welcomed us and even helped me with my carry-on luggage to take to our room. The owner answered all the questions we had when it comes to figuring out what to do nearby the hotel, since a lot of places in the street was still closed. The room service was also nice, we asked for new towels and blankets, and we received them in less than 10 minutes. The cleaning lady (I apologize I didn't get her name) was really sweet, she gave us the biggest smile and was more than willing to take the dirty towels we had. The view from our balcony was beautiful and relaxing, since it is in front of the beach.
I do recommend this place to those who wants to stay in Crete. It was only about 15-30 minutes bus ride of €1,20 from the hotel to Chania and back.