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Kastro Hotel
Hotels
8.8
Very Good
From 574 verified guests reviews
What Guests Say About Their Stay
Shannon
10
/ 10
Room was clean and bed was very comfortable.The staff were very pleasant and helpful. My only complaint was my room faced the street and at times it was quite noisy. Parking is a premium on the street but the hotel has an arrangement with the city for parking at 8 euro/day
The breakfast was first rate!
Diana
10
/ 10
Had a really nice stay at Kastro! The staff were all so lovely and helpful whenever I needed assistance from start to end. The breakfast was also great and location was perfect. Definitely would stay again!
Diana
10
/ 10
Great location. Friendly staff. Very nice breakfast. Room was small, but well laid out. Bed was comfortable.
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Theotokopoulou 22, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71202
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Kastro Hotel
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Theotokopoulou 22, Dimos Heraklion, Nomós Irakleíou, Crete, Greece, 71202
Discover More About Kastro Hotel
Location
Kastro Hotel is located in area / city Dimos Heraklion.
About Kastro Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Kastro Hotel.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Kastro Hotel exclusively for you.
With all facilities offered, Kastro Hotel is the right place to stay.
All facilities in Kastro Hotel
Others
Hotel Services
- Laundry service
- Luggage storage
- Express check-in
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Tours
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Things to Do
- Library
- Spa
Business Facilities
- Meeting facilities
- Conference rooms
Food and Drinks
- Bar
Connectivity
- Free WiFi
General
- Terrace
In-room Facilities
- TV
Accommodation Policy & General Information in Kastro Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Nearby parking fee: EUR 8 per day (98 ft away)
- In-room safe fee: EUR 5 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.50 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival.
Check-in/Check-out Time
Check-in:
13:30 - 11:30
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 13:30 - 11:30 - Before 11:00 |
Available rooms at Kastro Hotel | 39 |
Number of floors in Kastro Hotel | 5 |
Another facilities in Kastro Hotel | Laundry service, Luggage storage, Express check-in, Express check-out, Multilingual staff |
Frequently asked question in Kastro Hotel
What are available facilities at Kastro Hotel?
There are top facilites at Kastro Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kastro Hotel?
The standard check-in time at Kastro Hotel is starting from 13:30 - 11:30 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Kastro Hotel
Other sources (574)
8.8
Very Good
From 574 reviews
Cleanliness
9.0
Room Comfort
8.6
Location
8.6
Service and Facilites
9.0
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Traveler Reviews Kastro Hotel
Number of reviews per page
20
40
Top reviews
Shannon
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Room was clean and bed was very comfortable.The staff were very pleasant and helpful. My only complaint was my room faced the street and at times it was quite noisy. Parking is a premium on the street but the hotel has an arrangement with the city for parking at 8 euro/day
The breakfast was first rate!
Azadeh
Leisure Family
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Pros:
The hotel location, beds , breakfast buffet and cleanliness were all fine.
Cons;
The check in was not smooth at all. The reception was rude in communication . The washroom was a bit smelly.
Diana
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Had a really nice stay at Kastro! The staff were all so lovely and helpful whenever I needed assistance from start to end. The breakfast was also great and location was perfect. Definitely would stay again!
T. M.
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Really well located for town visit. Helpful, excellent value. Ask Reception to control aircon, though!
Diana
with Friends
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great location. Friendly staff. Very nice breakfast. Room was small, but well laid out. Bed was comfortable.
MR.RICHARD
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Room was very clean. The Sheets changed every day. Room was always tidy. Bathroom was clean every day shows attention to it. All appliances were clean and new. Air conditioning worked perfectly. The only problem"" No fox American English station on TV. Only CNN and Blumberg business. The breakfast and offered were plenty and coffee was excellent (two machines) Pancakes,Scrambled Eggs Tomato and Sausage. Fresh fruit,Butter for toast,Rolls,Bacon.Very tasty.For the price for a room who get allot for your money! YES. I reccommend this hotel.
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Martine
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Excellent place surrounded by great tavernas and restaurants.
Ian
6.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
The hotel was fine except for one thing.The aircon. It was not possible to control it for our convenience, it was locked at what the hotel thought was adequate. Also , it was switched off completely during the night, ensuring a terrible night sleep,, or lack of it. I would not recommend.
Kenneth
Leisure Family
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
This area is fabulous for dining. Many little restaurants and a great feel to the area. I wish we had more time to explore.
william
Leisure
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Great
william
Leisure
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Delightful stay
Firdaus F
10.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
Great and very helpful staff, particularly the cleaning person on the floor. Also very good breakfast.
Susan
Leisure
6.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Why no reading lights by the bed - only that horrible overhead light? Does no one need a bedside light anymore?
Also, having the property call a taxi for you is a rip-off. I was charged 10 euro for what was a 4 euro trip the day before. Do they have some kind of deal going? A total rip off.
Staff was nice, but with the negatives, I wouldn't stay there again.
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Jeff
10.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
Lovely, friendly hotel 100yds from the centre of the city. Breakfast was lovely but a little limited as I can’t eat dairy. Very modern rooms with very good Wi-Fi, safe at an extra charge and a sun terrace on the roof.
PETER
Leisure Family
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Well placed location within easy walking distance of all necessary facilities. Extensive breakfast choice buffet format. Extremely helpful staff.
rebekah
Leisure with Partner
4.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Smelt like smoke and the carpets didn’t feel clean. staff was nice though
John
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Friendly staff.central hotel with easy access to centre.
Stephanie
Leisure with Friends
8.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Great hotel for a quick stopover in Heraklion. Comfy beds and friendly staff. The streets around are quite narrow so if you plan on having a rental car, just be aware.
Joan
Friends and Family
10.0
/10
Reviewed 105 week(s) ago
Hotels.com verified review
We stayed at the Kasteo hotel twice. First for two nights , then stored our luggage there and returned in two days for two more nights. The second visit we stayed in the fifth floor that had been completely renovated. It was beautifully redone with séparer shower and toilet rooms, large closet and very comfortable king-sized bed. We also had a bit of a view of the sea from up there.
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Yuling
10.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Very convenience location. The staff is very nice and gave us lots of help. He is ver patient explaining information we asked.
Number of reviews per page
20
40
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