VERY MEDIOCRE. Absolutely not worth the price they're charging. Stayed here for 4 nights in January 2025 and this place is in serious need of maintenance, repair, upgrade and training of staff.
- Unhelpful receptionist that gave us useless directions to the room instead of showing us there
- Rooms need some serious work: outlets falling apart, leaking ceiling, TV didn't work, bathroom needs to have a shower and a bathtub (not one or the other), bathroom needs better lightning.
- We paid extra for a room with a private pool. The pool doesn't seem very private at all with low walls and a lack of greenery to cover the area. There was also a room above us so anyone looking down from above would pretty much remove any level of privacy.
- Housekeeping cleaned the room and didn't replace the towels with new ones. Had to call to ask for new towels. This happened two days in a row.
- Breakfast consisted of a limited selection. Food was stale, not fresh and badly-made.
This place seems like the kind of resort that someone built to make money and didn't bother keeping up with maintenance or training staff properly. For this price point, I expected much, much better.