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Bekizaar Hotel Surabaya

Name: Bekizaar Hotel Surabaya
Address: Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271, Jl. Basuki Rahmad No. 15, Jawa Timur, 60271, Indonesia
Rating: 8.5

Hotels

8.4

/10

Very Good

7,458 reviews

What Guests Say About Their Stay

Distance To City Center (148)

Staff Friendliness (141)

Accessibility (122)

Bedroom (117)

Aan D. M. F.

9.7

/ 10

I had a good time staying in this hotel, I stayed for 7 days. The room is clean, not that big but I like it and it is enough for me who had a solo trip and more to staycation. Their services also good, the best! Friendly, helpful. Every day they'll change the towel added the water to drink (which so helpful for me because I drink water quite often), and clean the room as well. I'd love to stay here again next time when I visit Surabaya. Too bad I haven't tried their food, they have a restaurant too by the way.

Dimas E.

9.4

/ 10

this hotel is perfect for business. it’s located in downtown and near by business district

Lau V.

9.4

/ 10

I feel likes in a home when I stay at this hotel... Very comfort and homey... Location of this hotel is very strategic, near from mall tunjungan, Mc donald, kfc... Very recommended

Heny Riawati

9.1

/ 10

The hotel is located right in the heart of Surabaya. Just across the Icon Mall of Tunjungan Plaza 1. Easy to go anywhere from the location. Recommended to stay though.

affandi a. a.

9.7

/ 10

Nice room, strategic place, great facility and accommodation

In the Area

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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Great value in its class

High-quality service

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Bekizaar Hotel Surabaya

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Per room per night (excl. taxes & fees)

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What's around Bekizaar Hotel Surabaya

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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Discover More About Bekizaar Hotel Surabaya

Location

Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee/tea in lobby
Early check-in
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Express check-in
Express check-out
Front desk
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Tours
24-hour Receptionist

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast
Buffet breakfast
Set menu dinner
Set menu lunch

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
Projector

General

AC
Non-smoking room
Smoking area

Transportation

Car rental
Valet parking

Accessibilty

Accessibility equipment
Accessible parking

Nearby Facilities

Gift shop
Shops

Things to Do

Barbecue
Massage

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Bekizaar Hotel Surabaya	96
Number of floors in Bekizaar Hotel Surabaya	8
Another facilities in Bekizaar Hotel Surabaya	Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?

There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Bekizaar Hotel Surabaya?

The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Bekizaar Hotel Surabaya provide breakfast?

Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Bekizaar Hotel Surabaya

Overall Ratings & Reviews Bekizaar Hotel Surabaya

Traveloka (7,458)

8.4

Very Good

From 7,458 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.3

Meal

8.1

Location

8.8

Service and Facilites

8.4

People often mention about Bekizaar Hotel Surabaya

All

Distance to City Center (122)

Staff Friendliness (111)

Accessibility (98)

Bathroom (98)

Bedroom (97)

Ambiance (94)

Surroundings (91)

Hotel Area (89)

Check-in/out Time (76)

Room Space (69)

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Traveler Reviews Bekizaar Hotel Surabaya

Number of reviews per page

Customer reviews

f***a

Staycation

9.1

/10

Reviewed 4 hour(s) ago

The hotel's location is strategic, close to everywhere, the rooms are clean, but when I stayed there yesterday there were small cockroaches.

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K***a

Transit

10.0

/10

Reviewed 4 day(s) ago

The place is close to the mall, just walk and you'll arrive because it's right in front of the mall. The room is comfortable, clean, top dh 👍

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Accommodation's Reply

07 Apr 2025

Dear Mr./Mrs. Ke*a, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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A***i

Staycation

10.0

/10

Reviewed 5 day(s) ago

Lovely hotel, close to city center.

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Accommodation's Reply

07 Apr 2025

Dear Mr./Mrs. A*i, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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D***a

Transit

10.0

/10

Reviewed 6 day(s) ago

Affordable price. Strategic location. Close to TP and easy to go anywhere. Friendly and very helpful staff.

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Accommodation's Reply

07 Apr 2025

Dear Mr./Mrs. D*a, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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A Tajul A.

Transit

8.8

/10

Reviewed 6 day(s) ago

Keep improving and keep the spirit. Good job!

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Accommodation's Reply

07 Apr 2025

Dear Mr. A tajul A., Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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A***i

Staycation

8.5

/10

Reviewed 7 day(s) ago

Lovely hotel, near the mall, and very comfortable. Thank you.

1 people find it helpful

Accommodation's Reply

07 Apr 2025

Dear Mr/Mrs.***i, Thank you for your review for Bekizaar Hotel Surabaya, and it will help us to make better improvement in the future. We hope that you can stay again in our hotel and we definitely provide the best service. Sincerely yours, Zainul Afandi (General Manager)

TAUFIQURRACHMAN S.

Leisure

8.5

/10

Reviewed 1 week(s) ago

The location is right in front of Tunjungan Plaza, very suitable for those whose needs are shopping at TP. So there is no need to order breakfast, because it is surrounded by places to eat. Clean. The room is quite narrow, but it is in accordance with the price. Parking space is limited, but Valet Parking is available, and our car was parked on the side of the road leading to Jln.Gubernur Suryo. The hotel is owned by the legendary syrup company, Siroppen. The mineral water provided is even branded Siroppen. You can buy syrup products in the lobby.

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1 people find it helpful

Accommodation's Reply

07 Apr 2025

Dear Mr. Taufiqurrachman s, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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BAGUS R. Y.

Staycation

8.2

/10

Reviewed 1 week(s) ago

The location is right in front of Tunjungan Plaza. Tunjungan Plaza's opening hours are from 10 am to 10 pm. Suitable for finding food and hanging out.

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1 people find it helpful

Accommodation's Reply

07 Apr 2025

Dear Mrs. Bagus r. Y., Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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B***a

Leisure

8.2

/10

Reviewed 2 week(s) ago

Comfortable room, location in front of TP, affordable price, but unfortunately the prayer room is at the back and hot because there is no AC.

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1 people find it helpful

Accommodation's Reply

07 Apr 2025

Dear Mr./Mrs. B*a, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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DEWI K.

Transit

9.7

/10

Reviewed 2 week(s) ago

It's nice, the place is nice, it's across from Tunjungan Mall & near the restaurant... unfortunately the TV in the hotel is blurry, you can't watch TV properly 😌😌

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2 people find it helpful

Accommodation's Reply

07 Apr 2025

Dear Mrs. Dewi ke., Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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A***i

8.8

/10

Reviewed 2 week(s) ago

There are still small cockroaches in the room. The room's AC needs to be cleaned. The rest is okay.

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4 people find it helpful

Accommodation's Reply

07 Apr 2025

Dear Mr./Mrs. A*i, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

See original

z***h

Transit

10.0

/10

Reviewed 2 week(s) ago

Very helpful because the location is strategic, anywhere can be reached.

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Accommodation's Reply

07 Apr 2025

Dear Mr./Mrs. Z*h, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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m***i

10.0

/10

Reviewed 2 week(s) ago

clean hotel environment, city center, affordable price, the best

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Accommodation's Reply

07 Apr 2025

Dear Mr./Mrs. M*i, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

See original

E***n

Transit

8.4

/10

Reviewed 3 week(s) ago

There are many cockroach larvae in the bedroom and bathroom area. Management please pay attention to the cleanliness of the room. Thank you.

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3 people find it helpful

Accommodation's Reply

07 Apr 2025

Dear Mr./Mrs. E*n, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

See original

D***a

9.4

/10

Reviewed 3 week(s) ago

The hotel staff is friendly and very helpful. Although the room is small, it is clean and comfortable to rest. Near TP and easy access to everywhere.

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1 people find it helpful

Accommodation's Reply

07 Apr 2025

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Azaria N.

10.0

/10

Reviewed 3 week(s) ago

Near the mall, easy to go anywhere

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1 people find it helpful

Accommodation's Reply

20 Mar 2025

Dear Mrs. Azaria N, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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Kristin S.

Staycation

8.5

/10

Reviewed 4 week(s) ago

Always stay at Bekizar when I go to Surabaya, just cross the street if I want to go to TP Mall

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Accommodation's Reply

14 Mar 2025

Dear Mrs. Kristin S., Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

See original

D***a

8.8

/10

Reviewed 4 week(s) ago

The location is right in front of the TP, close to the park & it's also easy to find food, next to it there's McD Richeese etc. 😍

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1 people find it helpful

Accommodation's Reply

14 Mar 2025

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lies k.

Medical

8.5

/10

Reviewed 4 week(s) ago

The bedroom and bathroom, although not luxurious, are clean and comfortable.

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Accommodation's Reply

14 Mar 2025

Dear Mr./Mrs. Lies ke, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

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g***i

Transit

9.1

/10

Reviewed 4 week(s) ago

I only transited in that hotel 2x for a few hours. The staff is very nice and friendly The facilities are simple but exceed the price I paid My only complaint is about the parking which was covered by the hotel's food stalls

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2 people find it helpful

Accommodation's Reply

11 Mar 2025

Dear Mr./Mrs. G*i, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)

See original

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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