Country Heritage Resort Hotel Surabaya

Hotels
All-star Accommodation
8.3
Impressive
From 3,614 verified guests reviews

What Guests Say About Their Stay

Peaceful Ambience (1)
In the Area
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Jalan Nginden Intan Utara No. 7, Sukolilo, Surabaya, Jawa Timur, Indonesia, 60118

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Country Heritage Resort Hotel Surabaya is a good choice when you are visiting Sukolilo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Country Heritage Resort Hotel Surabaya

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Jalan Nginden Intan Utara No. 7, Sukolilo, Surabaya, Jawa Timur, Indonesia, 60118
Lobby Country Heritage Resort Hotel Surabaya
Lobby 2 Country Heritage Resort Hotel Surabaya

Discover More About Country Heritage Resort Hotel Surabaya

Location


Staying at Country Heritage Resort Hotel Surabaya is a good choice when you are visiting Sukolilo.

About Country Heritage Resort Hotel Surabaya

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Country Heritage Resort Hotel Surabaya.

Have fun with various entertaining facilities for you and the whole family at Country Heritage Resort Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Country Heritage Resort Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Country Heritage Resort Hotel Surabaya.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Country Heritage Resort Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Country Heritage Resort Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Country Heritage Resort Hotel Surabaya is the right place to stay.

All facilities in Country Heritage Resort Hotel Surabaya

Swimming Pool Country Heritage Resort Hotel Surabaya
Swimming Pool
Fitness Center Country Heritage Resort Hotel Surabaya
Fitness Center
Functional Hall Country Heritage Resort Hotel Surabaya
Functional Hall
Lobby Country Heritage Resort Hotel Surabaya
Lobby
Exterior Country Heritage Resort Hotel Surabaya
Exterior

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • Welcoming drinks
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier

Food and Drinks

  • Restaurant with AC
  • Cafe
  • Dining area

Transportation

  • Area shuttle with surcharge
  • Secure parking

Family-friendly Facilities

  • Children pool

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Country Heritage Resort Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Some rooms are being renovated until further notice. Thank you

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Country Heritage Resort Hotel Surabaya
76
Number of floors in Country Heritage Resort Hotel Surabaya
5
Another facilities in Country Heritage Resort Hotel Surabaya
Ballroom, Banquet, Family room, Non-smoking room, Swimming pool

Frequently asked question in Country Heritage Resort Hotel Surabaya

What are available facilities at Country Heritage Resort Hotel Surabaya?
There are top facilites at Country Heritage Resort Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Country Heritage Resort Hotel Surabaya?
The standard check-in time at Country Heritage Resort Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Country Heritage Resort Hotel Surabaya

Overall Rating & Reviews

From 3,614 verified guests reviews
8.3
Impressive
Fantastic
1,153
Very Good
1,557
Satisfying
235
Average
669
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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peaceful ambience (1)
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W***a
This is a guest profile.
9.4
/ 10
12 Nov 2024
That was good and nice to stay right here, ambience and also netflix it self. 🙂

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SJ
Singun J.
10
/ 10
12 Oct 2024
Feels homey, budget hotel with great hospitality. Thankyouu.
Review photo of Country Heritage Resort Hotel Surabaya from Singun J.
Review photo of Country Heritage Resort Hotel Surabaya 2 from Singun J.

1 liked this review

R***i
This is a guest profile.
8.8
/ 10
10 Oct 2024
Review photo of Country Heritage Resort Hotel Surabaya from R***i
Review photo of Country Heritage Resort Hotel Surabaya 2 from R***i
Review photo of Country Heritage Resort Hotel Surabaya 3 from R***i
Review photo of Country Heritage Resort Hotel Surabaya 4 from R***i

1 liked this review

l***i
This is a guest profile.
Leisure
9.4
/ 10
07 Oct 2024
Worth the price, also the room is very clean and tidy.

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Sulistyo A.
This is a private profile
Business travel
10
/ 10
01 Oct 2024
Nice hotel. Great location. Many street food nearby.

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W***A
This is a guest profile.
5.3
/ 10
13 Sep 2024
The wall is so dirty. The sheet is also unclear, stinks, and the color is not white anymore. I even suspicious that they do not wash it because of the smell is so disgusting. Moreover, the wifi was terrible, sometimes whether it came, was gone, or couldn't reach my room. How could this be happened? Then, the hot water also can't be used. The worst part is there was no doormat in front of the toiled and the AC water leaked and dropped into my room. Lastly, the voice from I don't know what (machine of something, I suppose) was super annoying. My sister and I couldn't sleep well due to this noise. Glad, the service from the receptionist was friendly, nice, and neat. Only that one was the plus point of this hotel. It seems this hotel has huge homework and should repair everything if you wanna be better and still exist.
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4 liked this review

M***l
This is a guest profile.
6
/ 10
25 Aug 2024
The staffs are very friendly and helpful. But, someone entered my room without my permission. I only asked to fix the broken AC in the first day, and 2 person came to fix it and clean the floor immediately, that 's it. I did not ask someone to clean the room in the second day. Clearly from the hotel rules said if I don't give the key to the staff, therefore the room would not be cleaned by hotel staff. I know they only took out the garbage but entering the room without customer 's permission is not acceptable at all. Also there are very loud of noises from the water pump machine for almost every 5 seconds/24h.
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2 liked this review

H***i
This is a guest profile.
6.6
/ 10
18 Aug 2024
I have seen some meals eaten by cats on the spot. The bedlinen looks old and dirty. Unfriendly staff for hospitality industry.

2 liked this review

Accommodation's Reply
26 Aug 2024
Dear Sir/Madam. Warm greetings from Country Heritage Resort Hotel Surabaya. Thank you for taking the time to share your valuable experience with us. Our highest mission is to provide the best service and facilities to our guests. We are committed to being a hotel with authentic service and a good reputation for all our guests, we are happy to provide satisfaction with different, unforgettable services. However, knowing that you have had some unpleasant experiences, we regret and apologize for the uncomfortable situation you experienced during your stay at our place, we have forwarded your complaint to the relevant party as an evaluation of our hotel. We hope to welcome you back again in the future on every trip you visit Surabaya. Best Regards, Management Country Heritage Resort Hotel. Surabaya.
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W***s
This is a guest profile.
5.4
/ 10
19 Jul 2024
Telp kamar gak bisa, keset tidak ada dan harus telp resepsionis, air panas tidak keluar.
Review photo of Country Heritage Resort Hotel Surabaya from W***s
Review photo of Country Heritage Resort Hotel Surabaya 2 from W***s
Review photo of Country Heritage Resort Hotel Surabaya 3 from W***s

4 liked this review

Accommodation's Reply
26 Jul 2024
Dear Mr/Mrs. Warm Greetings from Country Heritage Resort Hotel Surabaya. Thank you for your valuable time to provide a review and rating for Country Heritage Resort Surabaya, and your trust in staying at our hotel. This is a very valuable appreciation for us. Reviewing your experience during your stay is a matter of pride for us. We apologize for the inconvenience and positive feedback you have provided to make it better and we ensure that what you are experiencing now does not happen again during your next stay. Once again, on behalf of Country Heritage Resort Surabaya, we apologize and we look forward to welcoming you back. Sincerely, Management of Country Heritage Resort Hotel. Surabaya.
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MA
Muhammad A. A.
10
/ 10
11 Jul 2024
[Engaging opening sentence][Describe your stay experience]] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel]] Food: [Share your thoughts on the food provided]] Staff Assistance: [Describe your experience with the hotel staff]] Highlights: [Mention the things that made your stay special]] Price: [Give your opinion on the value for the price paid]] Location: [Describe the hotel location, e. G, conveniently located near.].
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1 liked this review

Accommodation's Reply
26 Jul 2024
Dear Mr Muhammad AA Warm Greetings from Country Heritage Resort Hotel Surabaya. Thank you for the trust you have given to Country Heritage Resort Surabaya and the positive review you have given. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Country Heritage Resort Surabaya and we ensure that your next visit will be more memorable. Sincerely, Management of Country Heritage Resort Hotel. Surabaya.
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Exterior 4 Country Heritage Resort Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.