Four Points by Sheraton Surabaya Pakuwon Indah

Hotels
9.0
/10

Exceptional

2,552 reviews

What Guests Say About Their Stay

Staff Friendliness (72)
Bedroom (71)
Hotel Area (63)
Ambiance (60)
Khusnul K.
9.7
/ 10
I had the pleasure of staying at Four Points Hotel in Pakuwon, Surabaya, two weeks ago, and I can confidently say that it was an experience worth cherishing. Located in the prime area of Pakuwon, the hotel's convenient location was just the beginning of an exceptional stay. From the moment I stepped into the hotel, I was greeted by an atmosphere of sophistication and warmth. The staff at Four Points Hotel are exceptionally friendly and attentive, making me feel like a valued guest from the get-go. The highlight of my stay undoubtedly revolved around the dining experience at Djaman Doeloe Reesto & Bar. This in-house restaurant not only offered an inclusive breakfast and dinner option but also treated me to an array of culinary delights that left me speechless. The variety of dishes catered to every palate, ensuring that there was something for everyone. The fusion of traditional Indonesian flavors with modern twists was a treat for my taste buds. Chef Hidayat's culinary prowess shone through in every dish. The attention to detail, presentation, and use of fresh ingredients were evident in every bite. The standout flavors and innovative menu choices truly set Djaman Doeloe Reesto & Bar apart as a culinary gem within the hotel. As for the accommodation, Four Points Hotel lives up to its 4-star rating. My room was well-appointed, comfortable, and designed with a modern touch. The amenities provided made my stay even more enjoyable, and the attention to cleanliness and comfort was evident throughout the room. The location of the hotel in Pakuwon is undoubtedly an advantage. Situated in a prime area of Surabaya, it offers easy access to various attractions, shopping centers, and entertainment options, making it a convenient choice for both leisure and business travelers. I cannot express enough how the combination of a top-notch dining experience, comfortable accommodation, and prime location made my stay at Four Points Hotel memorable. The staff's dedication to providing exceptional service and the culinary genius of Chef Hidayat truly make this hotel stand out. In conclusion, if you're seeking a luxurious and unforgettable stay in Surabaya, I wholeheartedly recommend Four Points Hotel. Whether you're indulging in a remarkable dining experience at Djaman Doeloe Reesto & Bar or enjoying the comfort of their well-appointed rooms, this hotel promises an experience that is second to none. Thank you, Four Points Hotel, for making my visit a truly remarkable one. I look forward to returning in the future!
METTA
9.7
/ 10
This was definitely one of the best 4 star hotels I visited! The bright room atmosphere, the cleanliness of the bathroom, the homey interior, the clean bed sheets, the room amenities, and the ambience was at its best. The male front office staff (with glasses) was polite, informative, friendly, and welcoming. In all, it definitely made my work-cation more enjoyable and most likely will choose to stay here again when I visit Surabaya.
Angelia V. D.
9.7
/ 10
It's a very pleasant to stay here. I got upgraded into junior sweet. 😍🥰 love it so much. Wish I can stay longer.
Guest
9.7
/ 10
Awesome. Nice view and cool pool. Very hospitality. Very enjoying
Daniel L.
9.7
/ 10
Nice hotel! Friendly staff, clean and spacious rooms, fantastic swimming pool and I especially loved the breakfast menus.
In the Area
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Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Wiyung, Surabaya, Jawa Timur, Indonesia, 60216

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Four Points by Sheraton Surabaya, Pakuwon Indah Four Points by Sheraton Surabaya Pakuwon Indah is located in area / city Wiyung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Four Points by Sheraton Surabaya Pakuwon Indah

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Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Wiyung, Surabaya, Jawa Timur, Indonesia, 60216
Lobby Four Points by Sheraton Surabaya Pakuwon Indah
Exterior 2 Four Points by Sheraton Surabaya Pakuwon Indah

Discover More About Four Points by Sheraton Surabaya Pakuwon Indah

note: hotel was previously named Four Points by Sheraton Surabaya, Pakuwon Indah

Location


Four Points by Sheraton Surabaya Pakuwon Indah is located in area / city Wiyung.

About Four Points by Sheraton Surabaya Pakuwon Indah

From business event to corporate gathering, Four Points by Sheraton Surabaya Pakuwon Indah provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Surabaya Pakuwon Indah exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Four Points by Sheraton Surabaya Pakuwon Indah is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Four Points by Sheraton Surabaya Pakuwon Indah.

All facilities in Four Points by Sheraton Surabaya Pakuwon Indah

Bar, Cafe and Lounge Four Points by Sheraton Surabaya Pakuwon Indah
Bar, Cafe and Lounge
Swimming Pool Four Points by Sheraton Surabaya Pakuwon Indah
Swimming Pool
Common Space Four Points by Sheraton Surabaya Pakuwon Indah
Common Space
Lobby Four Points by Sheraton Surabaya Pakuwon Indah
Lobby
Exterior Four Points by Sheraton Surabaya Pakuwon Indah
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Photocopier
  • PRINTER
  • Business centre

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Things to Do

  • Barbecue
  • Fitness center
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers

Transportation

  • Airport transfer
  • Parking with surcharge
  • Secure parking
  • Valet parking (surcharge)

Kids and Pets

  • CRIBS
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Four Points by Sheraton Surabaya Pakuwon Indah

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Check in time is at 3:00 pm and check out time is at 12:00 pm.

Extra Breakfast

Accommodation charges IDR 227,480/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Four Points by Sheraton Surabaya Pakuwon Indah
310
Number of floors in Four Points by Sheraton Surabaya Pakuwon Indah
14
Another facilities in Four Points by Sheraton Surabaya Pakuwon Indah
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Four Points by Sheraton Surabaya Pakuwon Indah

What are available facilities at Four Points by Sheraton Surabaya Pakuwon Indah?
There are top facilites at Four Points by Sheraton Surabaya Pakuwon Indah such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Surabaya Pakuwon Indah?
The standard check-in time at Four Points by Sheraton Surabaya Pakuwon Indah is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Surabaya Pakuwon Indah provide breakfast?
Yes, Four Points by Sheraton Surabaya Pakuwon Indah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Four Points by Sheraton Surabaya Pakuwon Indah

9.0
Exceptional

From 2,552 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

9.2

Service and Facilites

9.2

People often mention about Four Points by Sheraton Surabaya Pakuwon Indah
All
Staff Friendliness (59)
Bedroom (56)
Ambiance (53)
Hotel Area (53)
Bathroom (48)
Taste (48)
Variety (48)
Surroundings (43)
Accessibility (42)
Family Friendly (42)
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Traveler Reviews Four Points by Sheraton Surabaya Pakuwon Indah

Number of reviews per page
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40
Customer reviews
M***d
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Staycation
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10.0

/10

Reviewed 4 day(s) ago

Hotel staff is very friendly, valet is easy and safe, easy access to the mall.
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d***i
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Staycation
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8.5

/10

Reviewed 5 day(s) ago

The rooms and all the spaces are clean, the atmosphere in the hotel is comfortable and not noisy.
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Hong D. M.
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Business
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10.0

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly, easy to get around.
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1 people find it helpful

N***l
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

Frienldy staff and great stay experience.

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D***a
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Leisure
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10.0

/10

Reviewed 2 week(s) ago

I had a great time during my stay! The room was clean, very comfortable and provided everything I needed. I also loved how easy it was to access the shopping mall. The swimming pool was perfect for relaxing! It was spacious. Breakfast was also the highlight, with a great variety of delicious options. Overall, an excellent experience. Hoping to come back soon.
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1 people find it helpful

r***o
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Staycation
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9.4

/10

Reviewed 2 week(s) ago

Complete local culinary menu variations
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Hong D. M.
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Business
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10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly and professional.
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1 people find it helpful

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inggrid w. a.
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Staycation
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8.8

/10

Reviewed 2 week(s) ago

Check in late at night. Well served and got a higher class upgrade. Really friendly service and got a late check out max 13.00 Choose this hotel because of the location that can directly access the mall. I deliberately didn't use BF because I really wanted to rest and sleep because I've been on the road all day and it's late at night. Little ones can sleep soundly. A child-friendly hotel & comfortable for resting. Next time I will definitely come back here
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c***a
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Staycation
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9.7

/10

Reviewed 3 week(s) ago

all staff are very friendly starting from security, bellboy and front office checkin time is a bit late because it's high season, but because the location of the hotel is right next to (there is special access) PTC mall so it's not a problem. one of the best hotels for staycation in Surabaya with affordable price
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c***i
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10.0

/10

Reviewed 3 week(s) ago

fun, good food, comfortable and clean rooms
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Nafisatul F.
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Staycation
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10.0

/10

Reviewed 3 week(s) ago

I have stayed here several times and always liked it because of the strategic location and clean rooms.
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1 people find it helpful

m***l
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10.0

/10

Reviewed 3 week(s) ago

Very friendly hotel staff 👍, clean room not noisy. Overall 👍
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Antonio A.
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

very satisfied, direct access to Pakuwon Mall, delicious and varied breakfast
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Y***i
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Staycation
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10.0

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly, the hotel is clean, the breakfast is delicious and varied.
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Munas S.
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Business
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10.0

/10

Reviewed 3 week(s) ago

Good hotel in Surabaya, Pakuwon mall area
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A***a
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Business
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9.4

/10

Reviewed 4 week(s) ago

The staff are all friendly. Respond quickly to complaints. The hotel is clean, fragrant, and connected to a large mall in Surabaya.
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N***a
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10.0

/10

Reviewed 5 week(s) ago

Absolutely amazing service and everything.
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Aditya C. P.
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10.0

/10

Reviewed 6 week(s) ago

Being able to check in early and get a free upgrade is a good start to the good impression of staying here this time.
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Anita U.
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10.0

/10

Reviewed 7 week(s) ago

The service is very satisfying and very impressive. I am happy to stay here.
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1 people find it helpful

I***H
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Business
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9.4

/10

Reviewed 8 week(s) ago

Always happy and comfortable when staying here.

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Bedroom 4 Four Points by Sheraton Surabaya Pakuwon Indah

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.