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Goldvitel Hotel Surabaya
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Goldvitel Hotel Surabaya
Hotels
Preferred Partner Plus
All-star Accommodation
NO ROOM AVAILABLE
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Change Date
8.3
/10
Very Good
1,164 reviews
What Guests Say About Their Stay
Distance To City Center (99)
Staff Friendliness (83)
Ambiance (69)
Accessibility (64)
M***y
10.0
/ 10
Very friendly staff, clean and tidy rooms, close to the mall, strategic location, hotel security guards ready to help, nice swimming pool, nice view.
In the Area
See Map
Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261
Near recreation spot
Tunjungan Plaza
1.04 km
Airlangga University
1.85 km
Pasar Turi Station
2.98 km
Main Facilities
Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Read More
Available Room Types in Goldvitel Hotel Surabaya
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What's around Goldvitel Hotel Surabaya
Discover More Places
Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261
Near recreation spot
Close to Mirota Batik & Handicraft
Nearby Places
Dyandra Convention Center
Business
324 m
Gereja Bethany Mandarin
Sacred & Religious Site
545 m
Apotek AGUNG FARMA
1.19 km
Surabaya Gubeng Station
Transportation Hub
1.37 km
Popular in the Area
Transportation Hub
Pasar Turi Station
2.98 km
Entertainment/Attraction
Tunjungan Plaza
1.04 km
Others
Airlangga University
1.85 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More About Goldvitel Hotel Surabaya
note: hotel was previously named GoldVitel Hotel Surabaya
Location
Goldvitel Hotel Surabaya is a hotel in a good neighborhood, which is located at Genteng.
About Goldvitel Hotel Surabaya
Goldvitel Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Goldvitel Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Goldvitel Hotel Surabaya.
Goldvitel Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Goldvitel Hotel Surabaya will surely spoil you for numerous shopping centers nearby.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Goldvitel Hotel Surabaya provides a pleasant accommodation for your stay.
From business event to corporate gathering, Goldvitel Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Goldvitel Hotel Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Goldvitel Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Goldvitel Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Goldvitel Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Goldvitel Hotel Surabaya.
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All facilities in Goldvitel Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Wedding service
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Barbecue
- Fitness center
- Karaoke
- Massage
- Outdoor pool
- Sauna
- Spa
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Shops
- Supermarket
Food and Drinks
- Bar
- Buffet breakfast
- Cafe
- Bar
Transportation
- Area shuttle with surcharge
- Bicycle rental
- Shopping center shuttle
- Valet parking
General
- AC
- Non-smoking room
- Swimming pool
- Rooftop terrace
Shuttle Service
- Airport transfer (surcharge)
- Cruise shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
Business Facilities
- Conference room
- Meeting facilities
Kids and Pets
- Babysitting
- Highchairs
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in Goldvitel Hotel Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Distance to Downtown | 1.04 km |
Popular in the Area | Tunjungan Plaza, Airlangga University, Pasar Turi Station |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Goldvitel Hotel Surabaya | 104 |
Number of floors in Goldvitel Hotel Surabaya | 20 |
Another facilities in Goldvitel Hotel Surabaya | Bellhop, Concierge, Doorman, Express check-in, Express check-out |
Nearby point of interest | Dyandra Convention Center, Gereja Bethany Mandarin, Apotek AGUNG FARMA |
Frequently asked question in Goldvitel Hotel Surabaya
What are available facilities at Goldvitel Hotel Surabaya?
There are top facilites at Goldvitel Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Goldvitel Hotel Surabaya?
The standard check-in time at Goldvitel Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Goldvitel Hotel Surabaya provide breakfast?
Yes, Goldvitel Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Goldvitel Hotel Surabaya
Traveloka (1,164)
8.3
Very Good
From 1,164 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.2
Meal
8.1
Location
8.7
Service and Facilites
8.4
People often mention about Goldvitel Hotel Surabaya
All
Distance to City Center (80)
Bedroom (66)
Staff Friendliness (65)
Ambiance (63)
Bathroom (54)
Accessibility (46)
Hotel Area (46)
Taste (44)
Wifi (43)
Check-in/out Time (43)
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Traveler Reviews Goldvitel Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
K***s
10.0
/10
Reviewed 3 day(s) ago
Thank you for your excellent and very comfortable service.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. ke*s, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving an impression of great service and very comfortable. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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H***n
Leisure
9.1
/10
Reviewed 4 day(s) ago
nice hotel, great location and worthed for the price
1 people find it helpful
A***a
Leisure
6.3
/10
Reviewed 4 day(s) ago
The room window was not fitted with transparent white curtains so there was no filter for sunlight to enter, especially since the room faced west and was very hot at noon check-in time.
Complained to the management, initially saying that the room was like that, I was surprised that the answer was like that, just leave it as it is. Even though in the photos they marketed there were white curtains. When I said I wanted a bad review, they tried to find spare curtains.
About half an hour I wasted time waiting for certainty, I couldn't do anything, I didn't dare to unpack my suitcase, I didn't dare to move my things.
After a while the officer came to install the white curtains, meaning there were curtains but they deliberately didn't install them and provided a room that wasn't ready for the customer. After they were installed, I could only laugh because the curtains were also different on the right and left. I could only think to myself, what kind of 4-star hotel is this.
There were also many defects in the room, damp walls, almost broken cupboards, broken toilet mirrors. This should be a 3-star hotel, not a 4-star hotel
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B***r
Staycation
9.4
/10
Reviewed 5 day(s) ago
One of the best hotels in Surabaya, close to TP, very cheap price for an area close to TP, adult swimming pool that meets my expectations in terms of depth. Awesome
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Accommodation's Reply
11 Apr 2025
Dear Mr./Mrs. B*r, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of one of the hotels in Surabaya close to TP, adult swimming pool as expected. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We greatly hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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F***z
Business
10.0
/10
Reviewed 5 day(s) ago
The hotel staff is friendly and the food is very delicious.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr./Mrs. F*S, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that the hotel staff is friendly and the food is very delicious. The experience of Mr./Mrs. and his family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and his family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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F***x
Transit
8.8
/10
Reviewed 7 day(s) ago
fast check in process, room is quite clean, only limited parking
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Mr./Mrs. F*x, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of a fast check-in process, the room is quite clean. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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SP
Saskia P.
9.7
/10
Reviewed 1 week(s) ago
Top service! Valet parking, clean room and provided snacks, very friendly staff. But unfortunately the breakfast is not very varied, maybe in the future the menu can be added so that the taste is all okay.
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1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Mrs. Saskia, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for taking the time to share your experience during your stay and for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel. We apologize if there is anything that is not pleasing during your stay regarding the breakfast menu and its variations, from this input we will immediately make improvements regarding the new menus that will come along with our focus on the taste of the food to add value to our guests. Your family's experience when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that you and your family can return to our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya.
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D***a
8.5
/10
Reviewed 1 week(s) ago
comfortable, clean and friendly motorbike parking
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Accommodation's Reply
11 Apr 2025
Dear Mr./Mrs. D*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a comfortable, clean and friendly impression. Your family's experience when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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A***f
9.7
/10
Reviewed 1 week(s) ago
The service is really cool, I recommend staying here with your family.
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Accommodation's Reply
07 Apr 2025
Dear Mr./Mrs. A*f, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a really cool impression of the service and recommended stay at Goldvitel. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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ww
wenny w.
9.7
/10
Reviewed 1 week(s) ago
I ordered a smoking room but there was no ashtray in the room. The breakfast choices were quite good, but the fried rice tasted bland and the various cakes had a less soft texture. Hopefully this can be improved in the future. Overall, everything is good and comfortable.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Mrs. Wenny, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for taking the time to share your experience during your stay and for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel. We apologize if there is anything that is not pleasing during your stay regarding the taste of the fried rice provided, we will immediately make improvements regarding the Standard menu for the food served so that the taste of all is in accordance with its standards. Mrs. Wenny's family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya.
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OL
Octavia L.
Staycation
8.4
/10
Reviewed 1 week(s) ago
I don't really like the breakfast menu. The variety is lacking and the taste is lacking too. But for the cleanliness of the room, and the friendliness of the staff, it's really good.
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Accommodation's Reply
07 Apr 2025
Dear Mrs. Octavia, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for taking the time to share your experience during your stay and for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel. We apologize if there is anything that is not pleasing during your stay regarding the breakfast menu and its variations, from this input we will immediately make improvements regarding the new menu that will come along with the focus on the taste of the food to add value to our guests. The experience of your family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya.
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RY
Regi Y.
Transit
10.0
/10
Reviewed 1 week(s) ago
The cozy atmosphere of the room and the food for sahur has quite a lot of menu variations and the taste is quite good. The service for check in and check out is easy and the location in the middle of the city center makes it easy for transportation.
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Mr. Regi, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of a cozy room atmosphere and quite a lot of food for sahur. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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S***i
Leisure
9.7
/10
Reviewed 2 week(s) ago
Feels like home. The downside is that the room is not soundproof.
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Accommodation's Reply
07 Apr 2025
Dear Mr./Mrs. S*i, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for taking the time to share your experience during your stay and for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel. We apologize if there is anything that is not pleasing during your stay related to the condition of the room which is not soundproof, we and our team will make improvements immediately for the comfort of guests staying at our hotel. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya.
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E***o
Leisure
8.4
/10
Reviewed 2 week(s) ago
as soon as you enter the room you can smell an unpleasant odor, it seems like this is a long-standing problem that has not been resolved, according to the housekeeping officer. The source of the odor is from the drain that has been added with tissue to filter the odor (room 1705), for room 1707 it smells of cigarette smoke and the toilet!
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Accommodation's Reply
10 Apr 2025
Dear Mr./Mrs. E*o, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for taking the time to share your experience during your stay and for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel. We apologize if there is anything that is not pleasing during your stay related to the drainage channel in the room, immediately with our team we will carry out treatment and maintenance in the room. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya.
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EC
Eka C. M.
10.0
/10
Reviewed 2 week(s) ago
Not very soundproof. The room next door is occupied by children and mothers who like to scream. But so far, it's okay. The food is delicious.
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Accommodation's Reply
03 Apr 2025
Dear Mr. Eka, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel, Thank you for the feedback given. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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Sr
Siti r.
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice with Ms. Risty assisting during check out and Ms. Isfa also helping. The location can be accessed to the center of Surabaya and Surabaya tourism.
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1 people find it helpful
Accommodation's Reply
03 Apr 2025
Dear Mrs. Siti, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that the hotel is good with the help of Ms. Risty during check out and Ms. Isfa. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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Muhamad A.
Transit
10.0
/10
Reviewed 3 week(s) ago
The staff is very helpful and the services provided are delivered directly to the room.
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Accommodation's Reply
28 Mar 2025
Dear Mr. Muhamad, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that the staff is very helpful and the service needs are delivered directly to the room. The experience of your family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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M***h
Transit
10.0
/10
Reviewed 3 week(s) ago
The staff service is very friendly, the rooms are clean, close to the culinary center, in the city center, the price is relatively affordable, the food menu in the restaurant is delicious.
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1 people find it helpful
Accommodation's Reply
27 Mar 2025
Dear Mr./Mrs. M*h, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of very friendly staff service, clean rooms, close to the city center culinary center. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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I***a
Business
9.4
/10
Reviewed 3 week(s) ago
Valley service, entering the lobby is greeted with a fragrant aroma. Close to the city center. The room is according to the price, yes
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3 people find it helpful
Accommodation's Reply
27 Mar 2025
Dear Mr./Mrs. I*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that when you enter the lobby you are greeted with a fragrant aroma. Your family's experience when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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L***n
Business
8.4
/10
Reviewed 4 week(s) ago
All good, but the AC having problem so the sound really disturbs your rest time.
Find this review helpful?
Accommodation's Reply
18 Mar 2025
Dear L***n,
Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services, we do apologize for the inconvenience regarding the AIr Condition, soon we directly repair . Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya
Number of reviews per page
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