Goldvitel Hotel Surabaya

Hotels
Preferred Partner
All-star Accommodation
8.3
Very Good
From 1,086 verified guests reviews
In the Area
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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named GoldVitel Hotel Surabaya Goldvitel Hotel Surabaya is a hotel in a good neighborhood, which is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Goldvitel Hotel Surabaya

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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261
Lobby Goldvitel Hotel Surabaya
Exterior 2 Goldvitel Hotel Surabaya

Discover More About Goldvitel Hotel Surabaya

note: hotel was previously named GoldVitel Hotel Surabaya

Location


Goldvitel Hotel Surabaya is a hotel in a good neighborhood, which is located at Genteng.

About Goldvitel Hotel Surabaya

Goldvitel Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Goldvitel Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Goldvitel Hotel Surabaya.

Goldvitel Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Goldvitel Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Goldvitel Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Goldvitel Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Goldvitel Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Goldvitel Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Goldvitel Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Goldvitel Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Goldvitel Hotel Surabaya.

All facilities in Goldvitel Hotel Surabaya

Bar, Cafe and Lounge Goldvitel Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool Goldvitel Hotel Surabaya
Swimming Pool
Entertainment Facility Goldvitel Hotel Surabaya
Entertainment Facility
Fitness Center Goldvitel Hotel Surabaya
Fitness Center
Functional Hall Goldvitel Hotel Surabaya
Functional Hall

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Barbecue
  • Fitness center
  • Karaoke
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Food and Drinks

  • Bar
  • Buffet breakfast
  • Cafe
  • Bar

Transportation

  • Area shuttle with surcharge
  • Bicycle rental
  • Shopping center shuttle
  • Valet parking

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Business Facilities

  • Conference room
  • Meeting facilities

Kids and Pets

  • Babysitting
  • Highchairs

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Goldvitel Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Goldvitel Hotel Surabaya
104
Number of floors in Goldvitel Hotel Surabaya
20
Another facilities in Goldvitel Hotel Surabaya
Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in Goldvitel Hotel Surabaya

What are available facilities at Goldvitel Hotel Surabaya?
There are top facilites at Goldvitel Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Goldvitel Hotel Surabaya?
The standard check-in time at Goldvitel Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Goldvitel Hotel Surabaya provide breakfast?
Yes, Goldvitel Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Goldvitel Hotel Surabaya

8.3
Very Good

From 1,086 reviews

Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.0

Location

8.7

Service and Facilites

8.3

People often mention about Goldvitel Hotel Surabaya
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Distance to City Center (57)
Bedroom (52)
Ambiance (46)
Staff Friendliness (44)
Bathroom (43)
Room Space (35)
Hotel Area (31)
Taste (31)
Accessibility (30)
Check-in/out Time (30)
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Traveler Reviews Goldvitel Hotel Surabaya

Number of reviews per page
20
40

Customer reviews

W***u
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Transit
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9.4

/10

Reviewed 24 hour(s) ago

Hotel staff is friendly, hotel rooms are clean and close to everything.
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Accommodation's Reply
04 Mar 2025
Dear Mr./Mrs. W*u, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that the hotel staff is friendly, the hotel rooms are clean and close to everything. The experience of Mr./Mrs. and his family when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that Mr./Mrs. and his family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya.
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M***e
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8.5

/10

Reviewed 4 day(s) ago

The view is very cool. The room is clean.
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Accommodation's Reply
03 Mar 2025
Dear Mr./Mrs. M*e, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that the view is very cool, the room is clean. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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Ely C.
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Staycation
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9.4

/10

Reviewed 5 day(s) ago

Actually the hotel is good, it's just that the cleanliness is lacking... the breakfast is delicious, there are many variations. Please don't ever change the chef so that the taste doesn't change... the guys check the food very carefully... next time I will try again with a spacious room
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Accommodation's Reply
03 Mar 2025
Dear Mrs. Ely C., Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and also for taking the time to share your experience during your stay and also for giving us a score to be more enthusiastic about improving at Goldvitel Hotel Surabaya during your stay at our hotel, we apologize if there is anything that is not pleasing to you and your family during your stay with us, especially regarding cleanliness. We will immediately follow up on the problem and provide re-training regarding SOP in operations so that it does not happen in the future. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain quality both in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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R***y
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5.8

/10

Reviewed 5 day(s) ago

The service is good, but cleanliness is not maintained properly, the bathroom is not clean enough, the room smells, if the location is very strategic and close to everywhere, if the cleanliness is improved, visitors will definitely like it.
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1 people find it helpful

Accommodation's Reply
03 Mar 2025
Dear Mr. R*y, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and also for taking the time to share your experience during your stay and also for giving us a score to improve at Goldvitel Hotel Surabaya during your stay at our hotel, we apologize if there is anything that is not pleasing to you and your family during your stay with us, especially regarding cleanliness. We will immediately follow up on the problem and provide re-training regarding SOP in operations so that it does not happen in the future. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain quality both in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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V***i
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9.7

/10

Reviewed 6 day(s) ago

Access in the Middle of the City Smoking Area in front of the swimming pool...
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Accommodation's Reply
28 Feb 2025
Dear Mr./Mrs. V*i, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of Access to the city center hotel. The experience of Mr./Mrs. and his family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and his family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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Adib I.
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Staycation
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10.0

/10

Reviewed 7 day(s) ago

Me and My Family had an absolutely wonderful stay! The hotel exceeded all my expectations – the staff was incredibly friendly and attentive, the room was spotless and comfortable, and the amenities were top-notch. The location was perfect for exploring the Surabaya area. I highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. I'll definitely be back!"
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1 people find it helpful

Accommodation's Reply
26 Feb 2025
Dear Adib, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services. Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya
A***s
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9.1

/10

Reviewed 1 week(s) ago

Friendly staff, excellent service from staff
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Accommodation's Reply
27 Feb 2025
Dear Mr./Mrs. A*s, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving an impression of friendly staff, excellent service from staff. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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A***o
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6.7

/10

Reviewed 2 week(s) ago

Hotel is ok. Only hot water is not working properly. Room is not soundproof
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Accommodation's Reply
21 Feb 2025
Dear Mr. A*O, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and also for taking the time to share your experience during your stay and also for giving us a score to improve at Goldvitel Hotel Surabaya during your stay at our hotel, we apologize if there is anything that is not pleasing to you and your family during your stay with us, especially regarding soundproofing and hot water. We will immediately follow up on these obstacles so that they do not occur in the future. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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M***i
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10.0

/10

Reviewed 2 week(s) ago

Check in & check out is fast, service is good, view is nice
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Accommodation's Reply
25 Feb 2025
Dear Mr./Mrs. M*i, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of fast check-in and check-out, good service, and great view. Your family's experience when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that you and your family can return to our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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N***r
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8.4

/10

Reviewed 2 week(s) ago

Nice view of the city center. Okay room, okay breakfast. Minus the 20th floor hallway is a bit musty. It seems like the floor is affected by water seepage. Otherwise it's okay. Especially for the price of around 400.
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Accommodation's Reply
18 Feb 2025
Dear Mr./Mrs. N*r, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of a good view in the middle of the city, a good room, good breakfast. The experience of Mr./Mrs. and his family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that Mr./Mrs. and his family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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P***r
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9.7

/10

Reviewed 3 week(s) ago

nice place , nice ambience , nice sky lounge with delicious food ans beverages

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Accommodation's Reply
18 Feb 2025
Dear P***r, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services. Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya
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Candra W.
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9.1

/10

Reviewed 3 week(s) ago

Pleasant service, delicious food, hotel in the city center with easy access to malls and other strategic places⭐️⭐️⭐️⭐️
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1 people find it helpful

Accommodation's Reply
12 Feb 2025
Dear Mr. Candra, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of pleasant service, delicious food, a hotel in the city center. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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Shabrina M. Z.
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9.4

/10

Reviewed 3 week(s) ago

I was upgraded to a deluxe type for free, my booking was for a superior room. Thank you 🤗
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Accommodation's Reply
12 Feb 2025
Dear Mrs. Shabrina, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel. Your family's experience when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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R***y
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Leisure
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9.1

/10

Reviewed 4 week(s) ago

Strategic location, I got a room at the end with a nice view. The staff is very friendly, there is a skyview too. The only downside is the room size which is quite narrow so it is a bit difficult to pray, and the food at breakfast is not very well seasoned. Overall, it is appropriate for a 4-star hotel with that price. Recommended. As long as the food can be upgraded again. Thank you.
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6 people find it helpful

Accommodation's Reply
03 Feb 2025
Dear Mr./Mrs. R*y, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation, criticism and input and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of a strategic hotel location, friendly staff, we will immediately make improvements related to the taste of the menu delivered. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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S***a
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8.3

/10

Reviewed 5 week(s) ago

The service is good, but the rooms are not comfortable for families.
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1 people find it helpful

Accommodation's Reply
31 Jan 2025
Dear Mr./Mrs. S*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a good impression of service, we apologize if there is anything less than pleasing during your stay. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We greatly hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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S***i
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Leisure
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10.0

/10

Reviewed 5 week(s) ago

Hotel staff Friendly facilities cleanliness Ok only the AC is not cold enough so when the AC is on it is still sweaty because the end is not affected by the AC for the others Okay. Mbk Isyfa is also nice when we check in, explained in great detail. Then when we arrived, we were greeted well and directed to go up the elevator
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1 people find it helpful

Accommodation's Reply
31 Jan 2025
Dear Mr./Mrs. S*i, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel, we apologize if there is anything that makes you uncomfortable during your stay. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We greatly hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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V***s
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Staycation
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9.1

/10

Reviewed 5 week(s) ago

The room is ok, spacious, quite clean, the bathroom is ok, only the hot shower is a bit difficult, sometimes cold, sometimes very hot, a bit difficult to adjust. Overall ok. Thank you
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1 people find it helpful

Accommodation's Reply
28 Jan 2025
Dear Mr./Mrs. V*s, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for taking the time to share your experience while staying at our hotel and giving the impression that the room is ok, spacious, quite clean, the bathroom is ok, we apologize if there is anything else that is not pleasing to you. The experience of you and your family when visiting Goldvitel Hotel Surabaya has inspired us to maintain good quality in terms of property and service. We hope that you can return to our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya.
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N***g
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Staycation
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8.8

/10

Reviewed 5 week(s) ago

- The room is a bit cramped - The breakfast menu is not very varied, the side dishes are only dori and eggs - The room is not soundproof so when the child cries it will disturb the surrounding rooms + Friendly & very helpful staff + Ready welcome drink
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2 people find it helpful

Accommodation's Reply
31 Jan 2025
Dear Mr./Mrs. N*g, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel, we apologize if there is anything that makes you uncomfortable during your stay. The experience of Mr./Mrs. and family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that Mr./Mrs. and family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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H***i
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Transit
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10.0

/10

Reviewed 5 week(s) ago

Good keep improving, good service. Definitely worth it
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Accommodation's Reply
31 Jan 2025
Dear H***i, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services. Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya
Rizka A.
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8.3

/10

Reviewed 6 week(s) ago

Strategic hotel located in the city center. There is karaoke, lounge, bar and others I like. Friendly staff. Minus the room is not soundproof and the food is not salty enough and tastes bland
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1 people find it helpful

Accommodation's Reply
22 Jan 2025
Dear Mrs. Rizka, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for taking the time to share your experience while staying at our hotel and giving an impression of a strategic hotel located in the city center, we apologize for the dissatisfaction regarding the taste of the food, we will immediately make improvements related to the taste so that it does not happen again in the future. The experience of Mrs. Rizka and her family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We hope that Mrs. Rizka can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Greetings. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya.
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