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Batu Ampar (97 Hotels)
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Grand Eska Hotel & Suites
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Grand Eska Hotel & Suites
Hotels
8.6
/10
Very Good
90 reviews
In the Area
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Jalan Prambanan no 1 Sungai Jodoh Batu Ampar Batam island
29444, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29444
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
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Available Room Types in Grand Eska Hotel & Suites
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Per room per night (excl. taxes & fees)
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What's around Grand Eska Hotel & Suites
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Jalan Prambanan no 1 Sungai Jodoh Batu Ampar Batam island
29444, Batu Ampar, Batam, Kepulauan Riau, Indonesia, 29444
Discover More About Grand Eska Hotel & Suites
note: hotel was previously named Grand Eska Hotel Batam
Location
Grand Eska Hotel & Suites is a hotel in a good neighborhood, which is located at Batu Ampar.
About Grand Eska Hotel & Suites
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Grand Eska Hotel & Suites provides a pleasant accommodation for your stay.
Have fun with various entertaining facilities for you and the whole family at Grand Eska Hotel & Suites , a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Eska Hotel & Suites .
If you plan to have a long-term stay, staying at Grand Eska Hotel & Suites is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Grand Eska Hotel & Suites is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Are you a shopaholic? Staying at Grand Eska Hotel & Suites will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Eska Hotel & Suites exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Eska Hotel & Suites is a hotel with great comfort and excellent service according to most hotel's guests.
Grand Eska Hotel & Suites is a wise choice for travelers visiting Batu Ampar.
All facilities in Grand Eska Hotel & Suites
Bar, Cafe and Lounge
Entertainment Facility
Lobby
Bedroom
Others
Public Facilities
- Coffee/tea in lobby
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Newspaper in lobby
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
General
- AC
- Banquet
- Heater
- Non-smoking room
- Swimming pool
- Terrace
In-room Facilities
- Cable TV
- Hairdryer
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Hair salon
Things to Do
- Barbecue
- Outdoor pool
Business Facilities
- Meeting facilities
- PRINTER
Transportation
- Shopping center shuttle
Connectivity
- Free WiFi
Accommodation Policy & General Information in Grand Eska Hotel & Suites
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Eska Hotel & Suites | 92 |
Number of floors in Grand Eska Hotel & Suites | 5 |
Another facilities in Grand Eska Hotel & Suites | Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Grand Eska Hotel & Suites
What are available facilities at Grand Eska Hotel & Suites ?
There are top facilites at Grand Eska Hotel & Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Eska Hotel & Suites ?
The standard check-in time at Grand Eska Hotel & Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Eska Hotel & Suites provide breakfast?
Yes, Grand Eska Hotel & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Eska Hotel & Suites
Traveloka (90)
8.6
Very Good
From 90 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.7
Location
8.8
Service and Facilites
8.7
People often mention about Grand Eska Hotel & Suites
All
Staff Friendliness (11)
Bedroom (10)
Bathroom (10)
Distance to City Center (9)
Ambiance (8)
Hotel Area (7)
Surroundings (6)
Accessibility (6)
Taste (6)
Variety (6)
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Traveler Reviews Grand Eska Hotel & Suites
Number of reviews per page
20
40
Customer reviews
F***a
8.8
/10
Reviewed 5 day(s) ago
It’s a cute place to stay! I would go back for sure
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T***i
Leisure
10.0
/10
Reviewed 4 week(s) ago
The service is friendly and quite helpful, overall nice.
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Accommodation's Reply
18 Feb 2025
Dear valued guest, Thank you for your positive review! We are very happy to hear that you were impressed with the friendliness and helpfulness of our staff. We always strive to provide the best for our guests. We look forward to welcoming you back again soon! Sincerely,. Ronal WAHYUS. Cluster Front Office Manager. Eska group
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C***a
6.9
/10
Reviewed 5 week(s) ago
I didn't expect the room to be too narrow to open my suitcase so it was a bit difficult. I planned to have a fam time swimming but the pool was not well maintained, the filter wasn't working.
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Accommodation's Reply
18 Feb 2025
Dear valued guest, Thank you for your review. We are very sorry to hear that your experience at our hotel was not as expected. We understand how important it is to have a comfortable room and well-functioning facilities, especially when you are on vacation with your family. We apologize for the inconvenience you experienced regarding the room size and the condition of the swimming pool. We will take the necessary actions to rectify these issues as soon as possible. We appreciate your feedback and will continue to strive to provide better service. We hope that you and your family will consider staying at our hotel again in the future, and we promise to provide an unforgettable experience. Sincerely,. Ronal WAHYUS. Cluster Front Office Manager. Eska group
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Willy
Staycation
5.3
/10
Reviewed 6 week(s) ago
Came back to a clogged bathroom, after a bath and the whole room turned into a mini pool. The staff didn't handle it well and it was a bad experience overall. Don't be fooled by the lobby, I booked the suite but it is not worth the money.
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Accommodation's Reply
18 Feb 2025
Dear Willy,
Thank you for sharing your experience. We sincerely apologize for the unacceptable situation you encountered with the clogged bathroom and the subsequent flooding in your suite. This is a serious issue, and we understand your frustration. We are taking immediate steps to address the plumbing problem and prevent future occurrences. We are also reviewing our staff training procedures to ensure all our team members are equipped to handle such situations with greater efficiency and empathy.
Sincerely,
Ronal WAHYUS
Cluster Front Office Manager
ESKA Group
SM
Sofiah M.
Business
10.0
/10
Reviewed 8 week(s) ago
Friendly staff, comfortable, spacious parking area. Only the lift to non-suit is a bit far
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m***d
Business
8.5
/10
Reviewed 8 week(s) ago
The hotel is comfortable, clean and beautiful
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F***l
Staycation
6.7
/10
Reviewed 11 week(s) ago
The swimming pool water is dirty and filthy. It needs to be cleaned or refilled.
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2 people find it helpful
K***i
8.8
/10
Reviewed 17 week(s) ago
Friendly staff, lots of photo spots, very impressive
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1 people find it helpful
Teki
10.0
/10
Reviewed 19 week(s) ago
The hotel staff is friendly, all success for the future.
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E***I
Business
10.0
/10
Reviewed 21 week(s) ago
Friendly staff, strategic location and clean rooms.
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2 people find it helpful
E***I
Business
9.7
/10
Reviewed 21 week(s) ago
Friendly hotel staff and clean and comfortable rooms.
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lr
lesta r.
Leisure
10.0
/10
Reviewed 22 week(s) ago
The hotel staff is friendly and kind. Hopefully trustworthy and successful continue Aamiin.
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1 people find it helpful
s***r
Business
5.0
/10
Reviewed 26 week(s) ago
Request for reschedule has been made but the hotel app is unfriendly/unable to help.
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RM
Ryhan M.
9.4
/10
Reviewed 28 week(s) ago
Clean and staff were very friendly and accommodative. Went extra mile from the GM through to the reception and driver. Definitely service from the heart.
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R***R
Staycation
5.0
/10
Reviewed 33 week(s) ago
Horrible suites room! How all over the floor so dusty and the room smell stinky. I think this room long time out of order or something. My first impression from this hotel disappointed.
1 people find it helpful
M***o
Staycation
8.8
/10
Reviewed 36 week(s) ago
Check in was very fast without any problems, but the poolside looked dirty and not well maintained.
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Guest
Staycation
8.8
/10
Reviewed 37 week(s) ago
Bedroom room found Panadol on the floor left from previous guest.
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O***r
6.2
/10
Reviewed 38 week(s) ago
The room price is not commensurate with the quality of the room.
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1 people find it helpful
m***d
10.0
/10
Reviewed 39 week(s) ago
The hotel is comfortable and Instagrammable and the breakfast is really delicious.
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HR
Hz Rina
8.5
/10
Reviewed 40 week(s) ago
It was so great staying grand eska friendly staff and helpful, food are so yummy.
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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