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Grand Ussu Hotel & Convention
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Grand Ussu Hotel & Convention
Hotels
Preferred Partner
8.1
/10
Very Good
6,245 reviews
What Guests Say About Their Stay
Accessibility (39)
Ambiance (35)
Staff Friendliness (34)
Family Friendly (32)
Yoffi Mardian
8.5
/ 10
Very nice to stay at the hotel because my children have to play with pleasure.
Endy S.
9.7
/ 10
Nice hotel with perfect room and perfect view.
Christina N.
8.5
/ 10
Okay and great. Swimming pool is great for kids
Ulfah Z. F.
9.7
/ 10
Good facilities, food, view and friendly staff. Will be back for sure
Jemmi M.
8.8
/ 10
Good enough for the view, and the room also.
In the Area
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Jl. Raya Puncak Km 79 No. 62 Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Grand Ussu Hotel & Convention
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Jl. Raya Puncak Km 79 No. 62 Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Discover More About Grand Ussu Hotel & Convention
Location
Grand Ussu Hotel & Convention is a hotel in a good neighborhood, which is located at Cisarua.
About Grand Ussu Hotel & Convention
From business event to corporate gathering, Grand Ussu Hotel & Convention provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Grand Ussu Hotel & Convention is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Grand Ussu Hotel & Convention, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Ussu Hotel & Convention.
If you plan to have a long-term stay, staying at Grand Ussu Hotel & Convention is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Ussu Hotel & Convention exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Ussu Hotel & Convention is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Ussu Hotel & Convention.
All facilities in Grand Ussu Hotel & Convention
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Lobby
Things to Do
- Barbecue
- Beach towel
- Children play area
- Entertainment for children
- Garden
- Karaoke
- Outdoor facilities
- Outdoor pool
- Spa
- Sun loungers
- TV lounge
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
General
- AC
- Ballroom
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Terrace
Food and Drinks
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Poolside bar
- Snacks
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Minibar
- Shower
- TV
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Business Facilities
- Meeting facilities
- Photocopier
Family-friendly Facilities
- Children pool
Transportation
- Car rental
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Cycling
Kids and Pets
- Babysitting
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Grand Ussu Hotel & Convention
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Ussu Hotel & Convention | 153 |
Another facilities in Grand Ussu Hotel & Convention | Barbecue, Beach towel, Children play area, Entertainment for children, Garden |
Frequently asked question in Grand Ussu Hotel & Convention
What are available facilities at Grand Ussu Hotel & Convention?
There are top facilites at Grand Ussu Hotel & Convention such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Ussu Hotel & Convention?
The standard check-in time at Grand Ussu Hotel & Convention is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Ussu Hotel & Convention provide breakfast?
Yes, Grand Ussu Hotel & Convention provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Ussu Hotel & Convention
Traveloka (6,245)
8.1
Very Good
From 6,245 reviews
Provided by travelers on
Cleanliness
7.9
Room Comfort
8.1
Meal
7.6
Location
8.5
Service and Facilites
8.1
People often mention about Grand Ussu Hotel & Convention
All
Ambiance (29)
Accessibility (26)
Room Space (24)
Bedroom (24)
Family Friendly (23)
Surroundings (22)
Staff Friendliness (21)
Hotel Area (21)
Bathroom (20)
Distance to City Center (17)
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Traveler Reviews Grand Ussu Hotel & Convention
Number of reviews per page
20
40
Customer reviews
AS
ARI S.
Leisure
9.4
/10
Reviewed 3 week(s) ago
The hotel atmosphere is very comfortable with a mountain view and friendly staff service, making it very suitable for a family vacation...
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1 people find it helpful
IM
Imat M.
6.4
/10
Reviewed 5 week(s) ago
The room door had to be smashed a bit, it was very noisy, but the sound deadener was used.
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r***i
9.4
/10
Reviewed 5 week(s) ago
Good service, very friendly staff,
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Kurnia S.
9.1
/10
Reviewed 7 week(s) ago
The rest is good, except that the chair in the room has stains and you still have to use the stairs if you are carrying a lot of stuff or bringing small children, which is a bit of a hassle.
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2 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear valued guest, Warm greetings from The Grand ussu hotel & Convention - Puncak - Bogor. First of all, we would like to thank you for taking the time to write a review regarding your experience staying at our hotel. This is a very valuable source of learning for us. We apologize for the inconvenience you have experienced. We greatly appreciate your sincerity in providing this input and we will use it as best we can to create a better experience for our guests. We also thank you for the feedback you have provided and we will immediately evaluate it so that it will not happen again in the future. We greatly hope that we will have the opportunity to serve you again at the Grand ussu hotel & Convention - Puncak Bogor and provide an even better experience. Thank you and warm regards, Grand Ussu Hotel Management.
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AK
Andri K.
8.8
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and helpful when checking in and the facilities are quite complete for families, especially children who are happy with the facilities such as swimming pool, playground and free bicycles.
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Mr. Andri to. Thank you for the positive review given to Grand Ussu Hotel and Convention. We are pleased to be able to provide a pleasant experience to you and your family. Therefore, we hope that Mr. Andri to. and family can stay again at Grand Ussu Hotel and Convention. Thank you. Warm Regards. Grand Ussu Hotel and Convention Management
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A***d
Leisure
8.5
/10
Reviewed 8 week(s) ago
Overall everything is ok, please pay attention to the breakfast. With a limited menu and less service staff.
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1 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear valued guest, Warm greetings from The Grand ussu hotel & Convention - Puncak - Bogor. First of all, we would like to thank you for taking the time to write a review regarding your experience staying at our hotel. This is a very valuable source of learning for us. We apologize for the inconvenience you have experienced. We greatly appreciate your sincerity in providing this input and we will use it as best we can to create a better experience for our guests. We also thank you for the feedback you have provided and will immediately evaluate it so that it will not happen again in the future. We greatly hope that we will have the opportunity to serve you again at the Grand ussu hotel & Convention - Puncak Bogor and provide an even better experience. Thank you and warm regards, Grand Ussu Hotel Management.
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S***i
Leisure
8.2
/10
Reviewed 8 week(s) ago
All the facilities are ok, it's just noisy, the neighbors next door are talking really loudly until morning, I can't sleep, the room is not soundproof
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Accommodation's Reply
25 Feb 2025
Dear valued guest, Warm greetings from The Grand ussu hotel & Convention - Puncak - Bogor. First of all, we would like to thank you for taking the time to write a review regarding your experience staying at our hotel. This is a very valuable source of learning for us. We apologize for the inconvenience you have experienced. We greatly appreciate your sincerity in providing this input and we will use it as best we can to create a better experience for our guests. We also thank you for the feedback you have provided and will immediately evaluate it so that it will not happen again in the future. We greatly hope that we will have the opportunity to serve you again at the Grand ussu hotel & Convention - Puncak Bogor and provide an even better experience. Thank you and warm regards, Grand Ussu Hotel Management.
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HS
Hengky S.
Leisure
8.8
/10
Reviewed 9 week(s) ago
Overall is good. Note for check-in service, because the room model is separated in several buildings, there should be an officer who is always ready to help guests from showing the location of the room and carrying luggage. Breakfast variations are added. Cleanliness is more considered. If the pool had warm water, it would be better. Plus points for the response to claims which is quite fast.
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1 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear valued guest, Warm greetings from The Grand ussu hotel & Convention - Puncak - Bogor. First of all, we would like to thank you for taking the time to write a review regarding your experience staying at our hotel. This is a very valuable source of learning for us. We apologize for the inconvenience you have experienced. We greatly appreciate your sincerity in providing this input and we will use it as best we can to create a better experience for our guests. We also thank you for the feedback you have provided and we will immediately evaluate it so that it will not happen again in the future. We greatly hope that we will have the opportunity to serve you again at the Grand ussu hotel & Convention - Puncak Bogor and provide an even better experience. Thank you and warm regards, Grand Ussu Hotel Management.
See original
YH
Yanah H.
8.5
/10
Reviewed 9 week(s) ago
Overall Ok 😊The restaurant staff needs to be a little more agile in refilling the breakfast menu & cleaning the tables 🙏
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Accommodation's Reply
30 Jan 2025
Dear valued guest, Warm greetings from The Grand ussu hotel & Convention - Puncak - Bogor. First of all, we would like to thank you for taking the time to write a review regarding your experience staying at our hotel. This is a very valuable source of learning for us. We apologize for the inconvenience you have experienced. We greatly appreciate your sincerity in providing this input and we will use it as best we can to create a better experience for our guests. We also thank you for the feedback you have provided and we will immediately evaluate it so that it will not happen again in the future. We greatly hope that we will have the opportunity to serve you again at the Grand ussu hotel & Convention - Puncak Bogor and provide an even better experience. Thank you and warm regards, Grand Ussu Hotel Management.
See original
M***e
Leisure
10.0
/10
Reviewed 9 week(s) ago
Very exciting, child-friendly, suggestions: Hold games events often
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2 people find it helpful
Accommodation's Reply
25 Feb 2025
Dear Valued Guest. Thank you for the positive review given to Grand Ussu Hotel and Convention. We are pleased to be able to provide a pleasant experience to you and your family. Therefore, we hope that you and your family can stay again at Grand Ussu Hotel and Convention. Thank you. Warm Regards. Grand Ussu Hotel and Convention Management.
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P***i
Leisure
6.9
/10
Reviewed 9 week(s) ago
The room lighting is dim, the wifi can't be used, the garage is very dirty and dark, the bathroom floor and the closed are very dirty. Sorry if the rating is less than satisfactory
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Accommodation's Reply
04 Feb 2025
Dear valued guest, Warm greetings from The Grand ussu hotel & Convention - Puncak - Bogor. First of all, we would like to thank you for taking the time to write a review regarding your experience staying at our hotel. This is a very valuable source of learning for us. We apologize for the inconvenience you have experienced. We greatly appreciate your sincerity in providing this input and we will use it as best we can to create a better experience for our guests. We also thank you for the feedback you have provided and we will immediately evaluate it so that it will not happen again in the future. We greatly hope that we will have the opportunity to serve you again at the Grand ussu hotel & Convention - Puncak Bogor and provide an even better experience. Thank you and warm regards, Grand Ussu Hotel Management.
See original
D***E
Leisure
9.4
/10
Reviewed 9 week(s) ago
The place is nice and easy to find food because it is in the city. Family and child friendly hotel.
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1 people find it helpful
Accommodation's Reply
30 Jan 2025
Dear Valued Guest, Thank you for the positive review given to Grand Ussu Hotel and Convention. We are pleased to be able to provide a pleasant experience to you and your family. Therefore, we hope that you and your family can stay again at Grand Ussu Hotel and Convention. Thank you. Warm Regards. Grand Ussu Hotel and Convention Management.
See original
A***y
Staycation
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and helpful when checking in.
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Accommodation's Reply
30 Jan 2025
Dear Valued Guest, Thank you for the positive review given to Grand Ussu Hotel and Convention. We are pleased to be able to provide a pleasant experience to you and your family. Therefore, we hope that you and your family can stay again at Grand Ussu Hotel and Convention. Thank you. Warm Regards. Grand Ussu Hotel and Convention Management.
See original
Y***h
9.0
/10
Reviewed 9 week(s) ago
The hotel is nice, but the room lighting is lacking, which makes me dizzy, and when I stayed there the wifi was having problems.
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Find this review helpful?
Accommodation's Reply
30 Jan 2025
Dear valued guest, Warm greetings from The Grand ussu hotel & Convention - Puncak - Bogor. First of all, we would like to thank you for taking the time to write a review regarding your experience staying at our hotel. This is a very valuable source of learning for us. We apologize for the inconvenience you have experienced. We greatly appreciate your sincerity in providing this input and we will use it as best we can to create a better experience for our guests. We also thank you for the feedback you have provided and we will immediately evaluate it so that it will not happen again in the future. We greatly hope that we will have the opportunity to serve you again at the Grand ussu hotel & Convention - Puncak Bogor and provide an even better experience. Thank you and warm regards, Grand Ussu Hotel Management.
See original
E***h
Staycation
10.0
/10
Reviewed 10 week(s) ago
It's great stay here, especially for family time . Nice and unforgettable
1 people find it helpful
MO
MILA O.
Staycation
10.0
/10
Reviewed 12 week(s) ago
First time staying here, it's that comfortable with. Great room and complete facilities. Close to the center of souvenirs and culinary food.
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4 people find it helpful
Accommodation's Reply
22 Jan 2025
Dear Mrs. Mila. Thank you for the positive review given to Grand Ussu Hotel and Convention. We are happy to be able to provide a pleasant experience to you and your family. Therefore, we hope that Mrs. Mila and family can stay again at Grand Ussu Hotel and Convention. Thank you. Warm Regards. Grand Ussu Hotel and Convention Management
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F***y
8.8
/10
Reviewed 12 week(s) ago
Everything is ok, only the bathroom sink is leaking
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5 people find it helpful
Accommodation's Reply
22 Jan 2025
Dear valued guest, Warm greetings from The Grand ussu hotel & Convention - Puncak - Bogor. First of all, we would like to thank you for taking the time to write a review regarding your experience staying at our hotel. This is a very valuable source of learning for us. We apologize for the inconvenience you have experienced. We greatly appreciate your sincerity in providing this input and we will use it as best we can to create a better experience for our guests. We also thank you for the feedback you have provided and we will immediately evaluate it so that it will not happen again in the future. We greatly hope that we will have the opportunity to serve you again at the Grand ussu hotel & Convention - Puncak Bogor and provide an even better experience. Thank you and warm regards, Grand Ussu Hotel Management
See original
M***a
Staycation
8.5
/10
Reviewed 12 week(s) ago
child friendly and fun swimming pool
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Accommodation's Reply
22 Jan 2025
Dear Valued Guest. Thank you for the positive review given to Grand Ussu Hotel and Convention. We are pleased to be able to provide a pleasant experience to you and your family. Therefore, we hope that you and your family can stay again at Grand Ussu Hotel and Convention. Thank you. Warm Regards. Grand Ussu Hotel and Convention Management
See original
N***a
Staycation
9.4
/10
Reviewed 13 week(s) ago
Suitable for family vacation.. 👍
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1 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Valued Guest, Thank you for the positive review given to Grand Ussu Hotel and Convention. We are pleased to be able to provide a pleasant experience to you and your family. Therefore, we hope that you and your family can stay again at Grand Ussu Hotel and Convention. Thank you. Warm Regards. Grand Ussu Hotel and Convention Management.
See original
R***a
Leisure
9.0
/10
Reviewed 13 week(s) ago
Overall okay, but when I entered the room there were 2 cockroaches. The food was okay, the taste was quite good but unfortunately there wasn't much variety, maybe because it was a weekday. The staff service was very friendly...
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4 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear valued guest, Warm greetings from The Grand ussu hotel & Convention - Puncak - Bogor. First of all, we would like to thank you for taking the time to write a review regarding your experience staying at our hotel. This is a very valuable source of learning for us. We apologize for the inconvenience you have experienced. We greatly appreciate your sincerity in providing this input and we will use it as best we can to create a better experience for our guests. We also thank you for the feedback you have provided and will immediately evaluate it so that it will not happen again in the future. We greatly hope that we will have the opportunity to serve you again at the Grand ussu hotel & Convention - Puncak Bogor and provide an even better experience. Thank you and warm regards, Grand Ussu Hotel Management
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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