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Grand Zuri Pematangsiantar

Name: Grand Zuri Pematangsiantar
Address: Jl. Medan, No. 88, Siantar UtaraKec. Siantar Martoba, Kota Pematang SiantarSumatera Utara, Siantar Martoba, Pematangsiantar, Sumatra Utara, Indonesia, 21138, Jl. Medan, No. 88, Siantar UtaraKec. Siantar Martoba, Kota Pematang SiantarSumatera Utara, Sumatra Utara, 21138, Indonesia
Rating: 8.5

Hotels

Preferred Partner

8.4

Very Good

From 2,320 verified guests reviews

What Guests Say About Their Stay

Staff Friendliness (21)

Room Space (21)

Bedroom (21)

Accessibility (18)

Rosni L.

9.7

/ 10

Clean and tidy with friendly staff

Rita N. V. H.

8.5

/ 10

Polite staff, patient and helpful. The staff served disability guest with warm heart and big smile.

agnes feby trisnawaty Tambunan

9.1

/ 10

The room very comfort, good breakfast, good location. I will be back on the next vacation

RITA N. V. H.

8.5

/ 10

Clean, friendly, patient and helpful staff especially when the staff served a person with dissability.

Rasi Prasetio

9.7

/ 10

Nice breakfast. Clean room. Great.

In the Area

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Jl. Medan, No. 88, Siantar UtaraKec. Siantar Martoba, Kota Pematang SiantarSumatera Utara, Siantar Martoba, Pematangsiantar, Sumatra Utara, Indonesia, 21138

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Staying at Grand Zuri Pematangsiantar is a good choice when you are visiting Siantar Martoba. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Zuri Pematangsiantar

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What's around Grand Zuri Pematangsiantar

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Jl. Medan, No. 88, Siantar UtaraKec. Siantar Martoba, Kota Pematang SiantarSumatera Utara, Siantar Martoba, Pematangsiantar, Sumatra Utara, Indonesia, 21138

Discover More About Grand Zuri Pematangsiantar

Location

Staying at Grand Zuri Pematangsiantar is a good choice when you are visiting Siantar Martoba.

About Grand Zuri Pematangsiantar

From business event to corporate gathering, Grand Zuri Pematangsiantar provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Grand Zuri Pematangsiantar is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Grand Zuri Pematangsiantar, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Zuri Pematangsiantar exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Zuri Pematangsiantar is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Zuri Pematangsiantar.

All facilities in Grand Zuri Pematangsiantar

Swimming Pool

Fitness Center

Lobby

Exterior

Restaurant

Food and Drinks

Breakfast
Restaurant with AC
Cafe
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Continental breakfast
A la carte lunch
A la carte dinner

Public Facilities

WiFi in public area
Coffee shop
Restaurant
Elevator
Breakfast restaurant
Lunch restaurant
Dinner restaurant

General

Family room
AC
Non-smoking room
Ballroom
Banquet
Connecting rooms

Business Facilities

Meeting facilities
Conference room
Projector
Business facilities

Hotel Services

Front desk
Laundry service
24-hour Receptionist
24-hour security

In-room Facilities

Desk
TV
Shower

Things to Do

Fitness center
Outdoor pool

Connectivity

Free WiFi

Nearby Facilities

Shops

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Grand Zuri Pematangsiantar

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Grand Zuri Pematangsiantar	115
Number of floors in Grand Zuri Pematangsiantar	3
Another facilities in Grand Zuri Pematangsiantar	Breakfast, Restaurant with AC, Cafe, Breakfast and dinner, Breakfast and lunch

Frequently asked question in Grand Zuri Pematangsiantar

What are available facilities at Grand Zuri Pematangsiantar?

There are top facilites at Grand Zuri Pematangsiantar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Grand Zuri Pematangsiantar?

The standard check-in time at Grand Zuri Pematangsiantar is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Zuri Pematangsiantar provide breakfast?

Yes, Grand Zuri Pematangsiantar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Zuri Pematangsiantar

Overall Ratings & Reviews Grand Zuri Pematangsiantar

Traveloka (2,320)

8.4

Very Good

From 2,320 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.4

Meal

8.3

Location

8.3

Service and Facilites

8.5

People often mention about Grand Zuri Pematangsiantar

All

Bedroom (14)

Staff Friendliness (12)

Room Space (12)

Bathroom (12)

Distance to City Center (10)

Accessibility (10)

Family Friendly (10)

Soundproof (10)

Hotel Area (10)

Check-in/out Time (9)

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Traveler Reviews Grand Zuri Pematangsiantar

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Customer reviews

E***a

Business

10.0

/10

Reviewed 1 week(s) ago

Very comfortable, clean room, not noisy

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Accommodation's Reply

16 Feb 2025

Dear Mr./Mrs. E*a, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are pleased to know that you felt comfortable with the cleanliness of the room and the peaceful atmosphere in our place. Guest satisfaction is our priority, We will continue to strive to provide the best service, and your support means a lot to us. We look forward to welcoming you back in the near future. Warm regards, Yuni Kandra Sagala. General Manager.

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Rohani M.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Great, friendly, clean, good food, affordable, swimming pool available

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2 people find it helpful

Accommodation's Reply

13 Feb 2025

Dear Mrs. Rohani M, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you are satisfied with our friendly service, cleanliness, food, and facilities, including the swimming pool. We always strive to provide the best experience for every guest, and your comments are a great motivation for our team. We look forward to welcoming you back in the future. Warm regards, Yuni Kandra Sagala. General Manager.

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m***d

9.1

/10

Reviewed 3 week(s) ago

Hotel staff is nice, food tastes good

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Accommodation's Reply

03 Feb 2025

Dear Mr. / Mrs. M*d, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are happy to hear that you were satisfied with the service of our staff and enjoyed the food we served. Your comments mean a lot to us, and we look forward to welcoming you back in the future. Warm regards, Yuni Kandra Sagala. General Manager

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F***n

10.0

/10

Reviewed 4 week(s) ago

It's good. And it must be maintained.

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Accommodation's Reply

31 Jan 2025

Dear Mr. / Mrs. F*n, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are pleased to know that you are satisfied with our services. We will continue to strive to maintain and improve the quality in order to always provide the best experience for you. We hope to welcome you back in the future. Warm regards, Yuni Kandra Sagala. General Manager

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S***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

the front office is friendly, the rooms are clean and comfortable, close to the gorwng bird restaurant

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Accommodation's Reply

24 Jan 2025

Dear Mr./Mrs. S*a, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to hear that you are satisfied with the friendly service from the front office team, the location of the hotel, the comfort of the room, and its cleanliness. We are continuously committed to improving the quality of service for the comfort of our guests. We look forward to your next visit to our hotel. Warm regards, Yuni Kandra Sagala. General Manager

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R***i

10.0

/10

Reviewed 6 week(s) ago

Friendly service, clean hotel, and strategic location. Swimming pool is a bit dirty. Food is quite good. Wifi is a bit slow

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Accommodation's Reply

16 Jan 2025

Dear Mr. Riki, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are pleased to know that you are satisfied with the friendly service, cleanliness of the hotel, and strategic location. Regarding the condition of the swimming pool and Wi-Fi speed, we greatly appreciate your input and will follow up immediately to make your future experience even more memorable. We are also glad that you enjoyed our dishes, and the kitchen team will continue to innovate to provide the best taste. We are committed to improving the quality of service for the comfort of our guests. We look forward to your next visit to our hotel. Warm regards, Yuni Kandra Sagala. General Manager.

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J***n

Staycation

9.4

/10

Reviewed 7 week(s) ago

Clean hotel, friendly staff👍

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Accommodation's Reply

16 Jan 2025

Dear Mr. Jamin, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you found our hotel clean and were satisfied with the friendliness of our team. We are continuously committed to improving the quality of our services for the comfort of our guests. We look forward to your next visit to our hotel. Warm regards, Yuni Kandra Sagala. General Manager.

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L***y

8.3

/10

Reviewed 7 week(s) ago

It's quite good for the hotel facilities, but parking is a bit difficult.

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Accommodation's Reply

11 Jan 2025

Dear Mrs. Litany, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are glad to hear that you are quite satisfied with our hotel facilities. Regarding the parking area, we will make this a concern for our service improvement in the future. We look forward to welcoming you back and providing a better experience. Warm regards, Yuni Kandra Sagala. General Manager.

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Kentvellino

Staycation

10.0

/10

Reviewed 7 week(s) ago

The staff, Mrs. Evi and the receptionist, Mr. Willy, were very friendly and helpful.

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2 people find it helpful

Accommodation's Reply

11 Jan 2025

Dear Mr. Kentvellino, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are pleased to hear that Mrs. Evi and Mr. Willy provided friendly and prompt service. They are part of our amazing team, and we will convey your appreciation to them. We look forward to your return visit in the future. Warm regards, Yuni Kandra Sagala. General Manager.

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Kentvellino

Leisure

10.0

/10

Reviewed 7 week(s) ago

Receptionist Mr. Willy and marketing Mrs. Evi are very friendly and ready to help.

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1 people find it helpful

Accommodation's Reply

11 Jan 2025

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W***y

Leisure

8.4

/10

Reviewed 7 week(s) ago

There is no elevator from the parking lot to the lobby, walking is quite tiring with an uphill path carrying luggage. The swimming pool and changing rooms are poorly maintained. I got a room with a bathroom that was not clean, hot water had to wait longer. Breakfast provides boiled or fried instant noodles.

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1 people find it helpful

Accommodation's Reply

11 Jan 2025

Dear Ms. Wenny, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We appreciate your time to share your experience during your stay. Every point you convey will be our concern to improve the quality of service and facilities in our hotel. We continue to be committed to providing a better stay experience, including in terms of convenience of access, room cleanliness, swimming pool facilities, and breakfast variety and quality. We look forward to welcoming you back with better improvements in the future. Warm regards, Yuni Kandra Sagala. General Manager.

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Ria L.

Leisure

8.8

/10

Reviewed 8 week(s) ago

This is our first time staying here. The first impression is the friendliness of the hotel staff who are very friendly. Then the food is delicious and there are many choices. The cleanliness is OK, my suggestion is to make it more shiny with paint for things like the bathroom, so that the luxury of the hotel is even better. The same as the soundproofing from the outside, the main road is still noisy. The rest is OK.

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2 people find it helpful

Accommodation's Reply

02 Jan 2025

Dear Mrs. Ria, Thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you enjoyed the friendliness of the staff, the delicious food choices, and the cleanliness that we maintain well. We also appreciate your feedback regarding the bathroom paint and the improvement of soundproofing from outside the highway. We will seriously consider your suggestions to continue to improve the quality and comfort of your stay at our hotel. We look forward to welcoming you back on your next visit and providing an even better experience. Warm regards, Yuni Kandra Sagala. General Manager.

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Hotman C. M.

Leisure

6.4

/10

Reviewed 9 week(s) ago

The toilet sprayer is upside down and the hose is short in room 305, so it's hard to clean after going to the toilet.

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Accommodation's Reply

29 Dec 2024

Dear Mr. Hotman cm, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We apologize for the inconvenience you experienced regarding the toilet sprayer in room 305. We will follow up on this immediately to ensure the comfort of our guests in the future. Your input means a lot to us to continue improving our facilities and services. We look forward to welcoming you back with a better experience on your next visit. Warm regards, Yuni Kandra Sagala. General Manager

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Rezkiyah N.

10.0

/10

Reviewed 9 week(s) ago

comfortable family vacation. feels like home. really like staying here.

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Accommodation's Reply

30 Dec 2024

Dear Mrs. Rezkiyah, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you and your family felt comfortable during your stay here and felt like home. We are continuously committed to improving the quality of our services for the comfort of our guests. We look forward to your next visit to our hotel. Warm regards, Yuni Kandra Sagala. General Manager

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nurjannah

Leisure

10.0

/10

Reviewed 9 week(s) ago

Complete package, everything is solid 👍

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1 people find it helpful

Accommodation's Reply

29 Dec 2024

Dear Mrs. Nurjannah, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to know that you are satisfied with your stay at our hotel. Your satisfaction is our motivation to continue to provide complete and best service. We look forward to your next visit for an equally pleasant experience. Warm regards, Yuni Kandra Sagala. General Manager.

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Sulardi

Business

10.0

/10

Reviewed 9 week(s) ago

The best service at Grand Zuri, next time I will stay at Grand Zuri again

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Accommodation's Reply

25 Dec 2024

Dear Mr. Adi, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very pleased to know that your experience at our hotel was in accordance with your expectations. We will continue to strive to provide the best experience for each of our guests. We look forward to your next visit to our hotel. Warm regards, Yuni Kandra Sagala. General Manager

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N***h

Staycation

10.0

/10

Reviewed 9 week(s) ago

It was nice to stay here with my family, it was comfortable.

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Accommodation's Reply

25 Dec 2024

Dear Mrs. Nurhasanah, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are glad to hear that you and your family felt comfortable staying at our hotel. We will continue to strive to provide the best experience for each of our guests. We look forward to your next visit to our hotel. Warm regards, Yuni Kandra Sagala. General Manager

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j***r

8.4

/10

Reviewed 9 week(s) ago

Good location, food is not taste good I order for satay, and pasta is so bad

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Accommodation's Reply

22 Dec 2024

Dear Mr Fadjrir, Thank you for your feedback. We appreciate your positive comments about the location. We sincerely apologize that your experience with the satay and pasta did not meet your expectations. Your feedback will be shared with our team to ensure the quality and taste of our dishes improve. We hope to provide you with a better experience during your next visit. Thank you for bringing this to our attention, and we look forward to welcoming you again.We always try to provide the best for our guests. Warm regards, Yuni Kandra Sagala General Manager

M***M

10.0

/10

Reviewed 10 week(s) ago

This hotel offers a great stay experience. The location is very strategic, close to the city center and major tourist attractions. The rooms are clean, comfortable, and equipped with modern facilities such as air conditioning, TV, and fast Wi-Fi connection. The staff are very friendly and helpful, making me feel very appreciated as a guest. The breakfast provided is also delicious with many choices of menu. I highly recommend this hotel for anyone looking for comfort and quality service.

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Accommodation's Reply

14 Dec 2024

Dear M*M, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are happy to hear that you enjoyed your stay at our hotel, from the strategic location, comfortable rooms, to the friendly service from our staff. We are also very grateful for your appreciation of the breakfast we provide. We will continue to be committed to maintaining the quality and comfort for every guest who stays. Thank you for recommending our hotel, and we look forward to welcoming you back in the future! Warm regards, Yuni Kandra Sagala. General Manager.

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ELISABET F.

10.0

/10

Reviewed 11 week(s) ago

Staying at this hotel was very pleasant

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Accommodation's Reply

12 Dec 2024

Dear Mrs. Elisabet, We would like to thank you for sharing your experience during your visit to Grand Zuri Hotel Pematangsiantar. We are very happy to hear that you are satisfied with the service we provide. We will continue to strive to provide the best experience for each of our guests. We look forward to your next visit to our hotel. Warm regards, Yuni Kandra Sagala. General Manager

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