Search Hotels
Hotel
/
Indonesia (56,092 Hotels)
/
Aceh (237 Hotels)
/
Banda Aceh (100 Hotels)
/
Ulee Kareng (12 Hotels)
/
Hermes Palace Hotel Banda Aceh
See Other Accommodations in Banda Aceh
See All Photos
Hermes Palace Hotel Banda Aceh
Hotels
Preferred Partner
8.3
Very Good
From 2,620 verified guests reviews
What Guests Say About Their Stay
Distance To City Center (9)
Surroundings (6)
Room Space (6)
Accessibility (5)
Vinit S. S. B.
9.7
/ 10
Good and clean hotel with quick room service. Good location as well.
Mahadhir M. H.
9.7
/ 10
I came late for check in but the receptionist make it easy to me an quick so I can take rest with no more delay. As same as check out, there is no unnecessary procedure...
arif s.
10
/ 10
Good and recommended and closed to every where
Dina indria
8.5
/ 10
Large and clean. Good service
Nasrullah E. N.
9.4
/ 10
Nice place to stay at banda aceh for both, business and family
In the Area
See Map
Jalan. T. Panglima Nyak Makam, Ulee Kareng, Banda Aceh, Aceh, Indonesia, 23117
Main Facilities
Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Read More
Available Room Types in Hermes Palace Hotel Banda Aceh
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hermes Palace Hotel Banda Aceh
Discover More Places
Jalan. T. Panglima Nyak Makam, Ulee Kareng, Banda Aceh, Aceh, Indonesia, 23117
Discover More About Hermes Palace Hotel Banda Aceh
Location
Hermes Palace Hotel Banda Aceh is a hotel in a good neighborhood, which is located at Ulee Kareng.
About Hermes Palace Hotel Banda Aceh
Hermes Palace Hotel Banda Aceh is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hermes Palace Hotel Banda Aceh exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hermes Palace Hotel Banda Aceh is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hermes Palace Hotel Banda Aceh.
All facilities in Hermes Palace Hotel Banda Aceh
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Fullboard without drinks
- Fullboard with non-alcoholic drinks
- Gala dinner
- Gluten-free meals
- Hot breakfast
- No alcohol
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Dietary menu
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Laundry service
- Luggage storage
- Medical service
- Mobile
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
Things to Do
- Barbecue
- Beach sun loungers
- Beach towel
- Children play area
- Discounted Fitness Center
- Entertainment for children
- Fitness center
- Garden
- Karaoke
- Library
- Massage
- Outdoor pool
- Pool sun loungers
- Spa
- Sun loungers
- Waterpark
General
- AC
- Ballroom
- Banquet
- Clothes dryer
- Connecting rooms
- Family room
- Fireplace in lobby
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Theatre/auditorium
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Transportation
- Airport transfer
- Area shuttle with surcharge
- Bicycle rental
- Parking with surcharge
- Secure parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
Sports and Recreations
- Billiard
- Cycling
- Fitness center
- Table tennis
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle (surcharge)
- Train station pickup
- Airport transfer
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Family-friendly Facilities
- Children pool
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hermes Palace Hotel Banda Aceh
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Read All
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hermes Palace Hotel Banda Aceh | 163 |
Number of floors in Hermes Palace Hotel Banda Aceh | 5 |
Another facilities in Hermes Palace Hotel Banda Aceh | Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner |
Frequently asked question in Hermes Palace Hotel Banda Aceh
What are available facilities at Hermes Palace Hotel Banda Aceh?
There are top facilites at Hermes Palace Hotel Banda Aceh such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hermes Palace Hotel Banda Aceh?
The standard check-in time at Hermes Palace Hotel Banda Aceh is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hermes Palace Hotel Banda Aceh provide breakfast?
Yes, Hermes Palace Hotel Banda Aceh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hermes Palace Hotel Banda Aceh
Traveloka (2,620)
8.3
Very Good
From 2,620 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.3
Location
8.5
Service and Facilites
8.3
People often mention about Hermes Palace Hotel Banda Aceh
All
Ambiance (12)
Distance to City Center (9)
Room Space (9)
Bedroom (9)
Hotel Area (8)
Surroundings (7)
Accessibility (7)
Staff Friendliness (7)
Bathroom (7)
Taste (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hermes Palace Hotel Banda Aceh
Number of reviews per page
20
40
Customer reviews
Sheikh K. A.
Business
8.2
/10
Reviewed 1 week(s) ago
First stay at Hermes. Not bad at all but not really 5 star.
1 people find it helpful
Accommodation's Reply
18 Feb 2025
Dear Mr. Sheikh K. A,
Thank you for staying with us and sharing your feedback on the guest comments.
We are to glad that you overall enjoy your stay with us.
Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh
Best regard,
Budi Syaiful
General Manager
Sheikh K. A.
Business
9.1
/10
Reviewed 1 week(s) ago
Very nice hotel except for the hot water and water pressure.
Find this review helpful?
D
Dasrulsyah
Leisure
8.7
/10
Reviewed 2 week(s) ago
The bathroom is difficult to perform ablution, you have to lift your feet to the sink
See original
Find this review helpful?
Accommodation's Reply
15 Feb 2025
Dear Mr. Dasrulsyah,"Warm Greetings from Hermes Palace Hotel Banda Aceh"Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best regards, Budi Syaiful. General Manager
See original
MUNTASIR
8.8
/10
Reviewed 7 week(s) ago
Hotel staff are very friendly and very helpful during check-in and check-out. Thank you for your service.
See original
1 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Mr. Muntasir,"Warm Greetings from Hermes Palace Hotel Banda Aceh"Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best regards, Budi Syaiful. General Manager
See original
N***r
Leisure
9.7
/10
Reviewed 8 week(s) ago
The staff friendly. Easy check in/check out.
1 people find it helpful
F***l
Business
10.0
/10
Reviewed 13 week(s) ago
When I go to Aceh, I always stay there
See original
Find this review helpful?
Accommodation's Reply
23 Dec 2024
Dear Mr. Teuku Faisal,"Warm Greetings from Hermes Palace Hotel Banda Aceh"Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best Regards,. Budi Syaiful. General Manager
See original
T***h
Business
10.0
/10
Reviewed 14 week(s) ago
Comfortable and safe, the atmosphere is calming, suitable for bringing the family on vacation.
See original
Find this review helpful?
Teuku S.
Medical
8.2
/10
Reviewed 14 week(s) ago
clean room. but for the standard and price of five stars it is not yet met, because the food does not have many variations. the temperature of the lobby and restaurant is not cool. with a room price of up to 1 million it is not appropriate.
See original
Find this review helpful?
Accommodation's Reply
05 Dec 2024
Dear Mr. Teuku S,"Warm Greetings from Hermes Palace Hotel Banda Aceh"Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best Regards,. Budi Syaiful. General Manager
See original
TT
Tarmizi T.
Staycation
10.0
/10
Reviewed 14 week(s) ago
This hotel is strategically located in the city center, in front of it there is a culinary center, the staff are friendly especially the front desk, the food is delicious and it is also close to government offices which makes it easy to deal with related Dunas.
See original
Find this review helpful?
Accommodation's Reply
05 Dec 2024
Dear Mr. Tarmizi, "Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best Regards,. Budi Syaiful. General Manager
See original
da
dani a. F.
8.5
/10
Reviewed 14 week(s) ago
We stayed for a business trip, what we needed was guest billing per room with the names of the guests staying but the hotel could not provide it with the reason of booking via the app. So confused when needing convenience instead getting difficulties
See original
Find this review helpful?
Accommodation's Reply
05 Dec 2024
Dear Mr. Dani, "Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best regards,. Budi Syaiful. General Manager
See original
Y***a
Business
10.0
/10
Reviewed 18 week(s) ago
If you go to Banda Aceh, you will definitely stay at Hermes, the atmosphere is comfortable, the food is delicious, the swimming pool is clean,
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2024
Dear Mr. Yusra Idris,"Warm Greetings from Hermes Palace Hotel Banda Aceh"Thank you for choosing Hermes Palace Hotel Banda Aceh as your Second Home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We look forward to welcoming you and your family back to Hermes Palace Hotel Banda Aceh. Best Regards,. Budi Syaiful. General Manager
See original
RR
Rizky R.
Business
8.3
/10
Reviewed 24 week(s) ago
It used to be the best hotel in Banda Aceh. With proper maintenance and interior refresh, it could be the best hotel again.
1 people find it helpful
Accommodation's Reply
27 Sep 2024
Dear Mr. Rizky R,
Thank you for staying with us and sharing your feedback on the guest comments.
We are to glad that you overall enjoy your stay with us.
Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh
Best regard,
Budi Syaiful
General Manager
e***a
Leisure
10.0
/10
Reviewed 33 week(s) ago
Hotel staff are friendly, informative and responsive. Access to the city is close, if you want evening culinary delights it's also close.
See original
Find this review helpful?
Accommodation's Reply
23 Jul 2024
Dear Sir/Madam,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We await the return of you and your family at Hermes Palace Hotel Banda Aceh. Sincerely, Budi Syaiful. General Manager.
See original
R***y
8.5
/10
Reviewed 34 week(s) ago
The pillow is not comfortable for the head, it hurts! Not as comfortable as other star hotels.
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2024
Dear Sir/Madam,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We await the return of you and your family at Hermes Palace Hotel Banda Aceh. Sincerely, Budi Syaiful. General Manager.
See original
S***o
Leisure
6.6
/10
Reviewed 34 week(s) ago
I think, this is not 5 star hotel.
Find this review helpful?
Accommodation's Reply
03 Jul 2024
Dear Mr. Suwarno,
Thank you for staying with us and sharing your feedback on the guest comments.
We are happy to hear that you had a great time with us.
We are sorry to hear that the facilities and service was not up to your expectation.
We have discussed the issue with our team to ensure that it doesn’t happen again in the future.
Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh.
Best regard,
Budi Syaiful
General Manager
Z***y
9.7
/10
Reviewed 36 week(s) ago
One of the most luxurious hotels in Banda Aceh. Certainly comfortable and located in the middle of the city which is also not far from the airport. The staff is also very helpful. I asked to call a masseuse + cupping from outside and the hotel fulfilled it. My only note is that the food should be more varied.
See original
Find this review helpful?
Accommodation's Reply
25 Jun 2024
Dear Sir/Madam,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to receive positive feedback and hope to continue to improve our facilities and services in the future. We await the return of you and your family at Hermes Palace Hotel Banda Aceh. Sincerely, Budi Syaiful. General Manager.
See original
IH
Indra H.
9.7
/10
Reviewed 38 week(s) ago
Room was good, but shower was broke, but overall is good.
Find this review helpful?
Accommodation's Reply
13 Jun 2024
Dear Mr. Indra,
Thank you for staying with us and sharing your feedback on the guest comments.
We are happy to hear that you had a great time with us.
We are sorry to hear that the facilities was not up to your expectation.
We have discussed the issue with our team to ensure that it doesn’t happen again in the future.
Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh.
Best regard,
Budi Syaiful
General Manager
A***d
5.7
/10
Reviewed 39 week(s) ago
Parking is difficult and there is no one to direct you, the room walls are moldy and the breakfast choices are minimal for a star-rated hotel.
See original
2 people find it helpful
Accommodation's Reply
30 May 2024
Dear Sir/Madam,"Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to get positive feedback and hope to continue to improve our facilities & services in the future. We await the return of you and your family at Hermes Palace Hotel Banda Aceh. Best Regards. Budi Syaiful. General Manager.
See original
R***a
8.8
/10
Reviewed 43 week(s) ago
A cool atmosphere for all your family's choices in Banda Aceh.
See original
Find this review helpful?
Accommodation's Reply
24 May 2024
Dear Mother," Warm Greetings from Hermes Palace Hotel Banda Aceh "Thank you for choosing Hermes Palace Hotel Banda Aceh as your second home. We are very happy to get positive feedback and hope to continue to improve our facilities & services in the future. We await the return of Mother and Family at Hermes Palace Hotel Banda Aceh. Best Regards. Budi Syaiful. General Manager.
See original
A***f
Staycation
5.0
/10
Reviewed 45 week(s) ago
Hotel bintang lima rasa hotel bintang 2, TV masih TV zaman Aceh masih konflik, seprei dan selimut bekas darah pecah perawan, ada lalat di dalam kamar hotel, plus kalau mandi air ngalirnya lambat bikin banjir, makanan juga terlalu biasa untuk sekelas bintang 5. Ini pertama dan terakhir saya nginap disini. Mengecewakan
1 people find it helpful
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Banda Aceh
About Traveloka
Facebook
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved