Hotel Santika Premiere Dyandra Hotel & Convention

We stayed here in a hurry because we were affected by the flood. We came around 11 am with a toddler and a baby who was fussy at the time because he was sick. At the front desk we were handled by Elza. We were very lucky and grateful because Elza paid attention to us who were overwhelmed by our fussy baby. We didn't wait long and were allowed to check in early. We are very grateful for it. Breakfast was very delicious, there were so many variety of food. For a moment we forgot that we were in a bad situation. We will definitely come back to stay here and try another room type, because we stayed in Superior. The size of the room and bed were quite small.

During my recent business trip to Medan, I chose to stay at the Santika hotel. I was initially drawn to the hotel by its convenient location and positive reviews, but unfortunately, my experience fell short of my expectations. The staff at the hotel were indeed friendly, and I appreciated their warm welcome. The breakfast buffet offered a wide variety of options and the Sidikalang coffee was a standout, providing a much-needed caffeine boost to start the day. However, the positives ended there. One major downside was the lack of soundproofing in the room. Throughout my stay, I was constantly disturbed by the relentless noise of 24-hour traffic and the sounds coming from neighboring rooms. The TV even turned on by itself a few times! This made it difficult to get a good night 's sleep and added unnecessary stress to my trip. Furthermore, the condition of the room itself was disappointing. The bed was not as comfortable as I had hoped, and the towels provided were worn and past their prime. To make matters worse, the shower in my room was not functioning properly. Despite my efforts to adjust the faucet, I struggled to get the hot water I desired after a long day of work. As a guest, I had anticipated a higher standard of quality and comfort from Santika, but unfortunately, my experience did not meet these expectations. Regrettably, based on this experience, I will have to reconsider staying at this hotel on my future visits to Medan.

Nice place, nice location, staff are very nice,

A very pleasant stay, nice hotel, affordable and good breakfast.

Choosing Santika hotel has never been a bad choice for us, anywhere in Indonesia. The significantly great experience I had when I chose Santika Premiere Dyandra Hotel & Convention in Medan were with the spacious room interior. Very comfortable for my short business trip to maximize my rest time; And the Business Center support to accommodate my urgent document printing. Affordable price, warmth yet professional hospitality, strategic location, strong WiFi connection, and variant foods during breakfast with a local touch was all brilliantly captivate the strong definition behind the ' Santika ' brand itself. Will definitely come back for longer staycation here. Thank you so much for the service, Santika hotel.

Staff are professional and nice. Clean and cozy place.

Good location, fast chek in and polite staff.

Sangat memuaskan, mulai dari lobby hingga kamar dikelola dengan sangat baik.