The staff is actually friendly, but when there is an urgent need, it is difficult to call them. Even though when checking in they informed me that if you need anything, you can call FO. Clean rooms, clean pool, delicious food. Can walk to Legian and Kuta beaches. Stayed here for the second time and was quite satisfied.

The location is near Legian Beach, easy access to tourist attractions.

Great Hotel for escape trip, will back soon!

The facilities are very old, the room is so small. The water in the swimming pool smells bad and seems not clean. And the swimming pool is not big as the picture looks like. The price of this hotel is not fair. I have stayed at another hotel in June, which is more closer to the beach, and with larger room, but almost half price from Mecure. I have been travelled in bali for many times. This is the worst hotel I have stayed in Bali. I am very disappointed. The room service staff are passionate and very nice, but there is a girl at the reception seems not happy. She would rather serve White People than serve me-an asia face people. She always wear a fake and cold smile. Anyway, other staffs are very nice. Not recommended, with this price, you have many other good choices.

The hotel is comfortable to stay with family, the location is also very suitable for those who like to travel, but the food at the hotel during breakfast in my opinion, the taste of the food is not very good and the food menu is very lacking.

Great location, clean room, cozy.

Had to wait around 30 mins for check in process, but we could drop our baggage first and received welcome drink. The room well prepared, nice and clean. The cons is the lighting, but its OK for me. Various menu for breakfast, have 2 pool (near the restaurant and at 4th floor) which nice. Location near the Legian beach and tourist area (restaurant/art market) also not too far from airport (need to take car/bycycle). Good service from all the staffs. So far we have a great experience at Mercure Legian!

Staf hotel yang baik dan ramah, kamar bersih dan nyaman. Dekat dengan pantai berjalan sekitar 2km dari hotel. Lokasi strategis dekat dengan restoran, minimart dan toko-toko. Sayang kolam renang lantai atas lagi direnovasi

I stayed on June 22, 2023. The check-in process took a while, some guests complained because the room wasn't ready. When I bought the voucher in the app, I only read breakfast included, it turned out that it was only for 1 pax. The room looks clean and has complete amenities. But at night after dinner outside when I entered the room it turned out that the floor was dirty like it hadn't been mopped and the linen was also dirty because my skin immediately itched. With the big name of the Accord, the standard of cleanliness should be higher. Friendly staff.

Like staying here, friendly service, location to Legian Beach, just walk. Anyway, comfortable staying here.

Dark room, lots of mosquitoes, musty smell of pillows.

Resepsionisnya ramah-ramah tapi kamar kami sampai didatangi 2 staff hotel & 1 security alasannya sign DND nyala seharian padahal lampu itu saya nyalakan karena tidak mau kamar saya dibersihkan karena baju-baju berantakan di hotel lain saya nyalakan berhari-hari ga masalah kok trus makanan sarapannya ga ada enak-enaknya.

Arrived at the hotel at 2 pm, but could only check in at 5 pm with the reason the room was not ready. 👎.

The first day the room was not cleaned, the choice of buffet breakfast was not varied and it seemed that the hotel had not been maintained properly.

So far all is good. Kamarnya bersih banget, air panas pun berfungsi baik. Semuanya oke kok nyaman, Legian better daripada yang di depan Pantai Kuta.

Kamarnya bikin orang betah. Nice pemandangannya.

Comfortable enough, good facilities, and clean.

We had to wait an hour to check in, we requested connecting room and baby cot. And they have no connecting room and didn't put our room next to each other. When we were in the room there is no baby cot and another half an hour to wait for housekeeping to get it set up. The receptionists seems to disorganize for booking information. They keep phoning me 4 times in total asking about my extend room and insisted me to go downstairs to register my stay again when they already done that the first time. Last day we went for breakfast quite late around 10am they closed at 10.30am. Almost all food gone and I had to ask several times for the food to be refill. It supposed to be provided but I had to beg for them to give my breakfast. Good part is the food taste great so kudos for the chef. The rest of it is awful. The worse mercure we ever stayed!

Very good location. Prices are competitive, but the room I stayed in smelled musty like it was rarely occupied. The glass at breakfast also smells fishy like it's not clean enough when washing it

Proses check in sangat lama, di kamar mandi tidak ada shower cap (kita minta setelah itu baru diantar 15 menit kurang lebih).