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Midtown Hotel Surabaya

Name: Midtown Hotel Surabaya
Address: Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262, Jalan Basuki Rahmat No. 76, Jawa Timur, 60262, Indonesia
Rating: 8.7

Hotels

Preferred Partner

8.6

Very Good

From 6,833 verified guests reviews

What Guests Say About Their Stay

Distance To City Center (100)

Staff Friendliness (89)

Bedroom (85)

Room Space (81)

daniel m. s.

9.1

/ 10

Strategic location and clean hotel.

Arif M. I. Z.

9.4

/ 10

Strategic location, had a great view from the window's room.

Fitri A.

9.4

/ 10

Thank you for the great hospitality. The food is super worth, compared to any other hotel at its class. Surely will go back to stay there.

Kotrun N.

8.5

/ 10

It was nice staying in this place for 3 days during my business trip. Highly recommended.

Hikari Widodo

9.1

/ 10

The location is only a few light walks away from Tunjungan Plaza, which is nice. The room itself is nice and a proper rest is possible here. I applaud the shower too which has functioning partition door to separate it from the toilet. For this price, its really good!

In the Area

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Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Midtown Hotel Midtown Hotel Surabaya is a hotel in a good neighborhood, which is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Midtown Hotel Surabaya

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Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Discover More About Midtown Hotel Surabaya

note: hotel was previously named Midtown Hotel

Location

Midtown Hotel Surabaya is a hotel in a good neighborhood, which is located at Tegalsari.

About Midtown Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Midtown Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Midtown Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Midtown Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Midtown Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Midtown Hotel Surabaya is the right place to stay.

All facilities in Midtown Hotel Surabaya

Fitness Center

Functional Hall

Lobby

CleanAccommodation

Exterior

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

General

AC
Banquet
Connecting rooms
Family room
Non-smoking room
Smoking area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Business Facilities

Computer station
Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Grocery
Supermarket

Transportation

Car rental
Valet parking

Connectivity

LAN Internet
Free WiFi

Food and Drinks

Vegetarian meal

Accessibilty

Wheelchair accessible

Kids and Pets

Babysitting

Things to Do

Massage

Shuttle Service

Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Midtown Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 90,000/guest for extra breakfast.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Midtown Hotel Surabaya	197
Number of floors in Midtown Hotel Surabaya	18
Another facilities in Midtown Hotel Surabaya	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Midtown Hotel Surabaya

What are available facilities at Midtown Hotel Surabaya?

There are top facilites at Midtown Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Midtown Hotel Surabaya?

The standard check-in time at Midtown Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Midtown Hotel Surabaya provide breakfast?

Yes, Midtown Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Midtown Hotel Surabaya

Overall Ratings & Reviews Midtown Hotel Surabaya

Traveloka (6,833)

8.6

Very Good

From 6,833 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Midtown Hotel Surabaya

All

Distance to City Center (77)

Bedroom (73)

Ambiance (63)

Room Space (63)

Bathroom (63)

Staff Friendliness (61)

Accessibility (57)

Hotel Area (50)

Taste (48)

Surroundings (47)

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Traveler Reviews Midtown Hotel Surabaya

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Customer reviews

P***e

10.0

/10

Reviewed 1 week(s) ago

Good. Parking is a bit tight. All is good

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1 people find it helpful

Accommodation's Reply

28 Feb 2025

Dear Mr./Mrs. P*e, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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K***a

Medical

9.4

/10

Reviewed 2 week(s) ago

👍👍👍👍Anyway, if I go to Surabaya, I want to stay at the Midtown Hotel

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Accommodation's Reply

25 Feb 2025

Dear Mr./Mrs. ke*a, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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h***i

Leisure

8.5

/10

Reviewed 2 week(s) ago

The staff is nice, the location is strategic, highly recommended for staying. But unfortunately there is no mini bar and the room is torn, maybe the facilities should be given more attention

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1 people find it helpful

Accommodation's Reply

18 Feb 2025

Dear Mr./Mrs. H*i, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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Nur M.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The food is delicious, the staff is friendly, there is plenty of drinking water that can be refilled as much as you like, it is close to the city center, Tunjungan Plaza, Siola, etc.

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1 people find it helpful

Accommodation's Reply

25 Feb 2025

Dear Mr. Nur M, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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Widya P. P.

Staycation

9.7

/10

Reviewed 2 week(s) ago

I've stayed here several times and have always been satisfied with the service and cleanliness of the room.

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Accommodation's Reply

25 Feb 2025

Dear Mrs. Widya pp, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you next time at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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i***a

Staycation

9.4

/10

Reviewed 2 week(s) ago

It's nice to stay here. Stay here with family, take 2 rooms, get facing each other. Close to the Bakmi Jogja Trunojoyo restaurant, Boncafe. Close to Tunjungan Plaza

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Accommodation's Reply

18 Feb 2025

Dear Mr./Mrs. I*a, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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sobar f.

Business

10.0

/10

Reviewed 2 week(s) ago

I am very happy and the service is top notch.

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Accommodation's Reply

18 Feb 2025

Dear Mr. Sobar F, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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F***n

10.0

/10

Reviewed 3 week(s) ago

One of the hotels in the center of Surabaya which is very suitable for staying in Surabaya, the location is very strategic.

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Accommodation's Reply

18 Feb 2025

Dear Mr./Mrs. F*n, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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a***u

Leisure

9.7

/10

Reviewed 3 week(s) ago

Midtown is one of our favorite hotels, the room size is just right, the location is very strategic because we can walk to Tunjungan Plaza and its surroundings. Yesterday I forgot to ask for a special request for a non-smoking area and that day all the rooms were full so we got a room in the smoking area. The receptionist was very kind to take us to see the room first, then spray the room before we entered so that the cigarette smell would be gone even more. The cleanliness is also good; good water pressure and hot water, affordable price for a location like that, the restaurant in the hotel is also fun because we can hang out there until night. The receptionist was very kind to accept our deliveries if we ordered something.

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1 people find it helpful

Accommodation's Reply

11 Feb 2025

Dear Mr./Mrs. A*u, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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Y***a

Leisure

9.7

/10

Reviewed 3 week(s) ago

Affordable price, clean and comfortable rooms, delicious food, unfortunately the check-in time was a bit long, at 3 am we checked in even though we arrived at the location at 2 am, maybe because it was high season too.

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Accommodation's Reply

11 Feb 2025

Dear Mr./Mrs. Y*a, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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r***y

8.5

/10

Reviewed 4 week(s) ago

It's nice to stay at this hotel, close to Tunjungan Plaza, access to the highway, souvenir shops, friendly staff, basically it's okay to stay here.

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2 people find it helpful

Accommodation's Reply

11 Feb 2025

Dear Mr./Mrs. R*y, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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S***n

10.0

/10

Reviewed 4 week(s) ago

Good service. Various and delicious food. Valet parking available. Strategic location. Nice.

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1 people find it helpful

Accommodation's Reply

11 Feb 2025

Dear Mr./Mrs. S*n, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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fifit y.

Transit

9.1

/10

Reviewed 4 week(s) ago

Next to the hotel there is a place to shop for souvenirs, if you want to go to the Tunjungan Plaza mall you can walk. Enough for business trips or transit

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1 people find it helpful

Accommodation's Reply

11 Feb 2025

Dear Mrs. Fifit Y., Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager

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Dian

Staycation

10.0

/10

Reviewed 4 week(s) ago

Stayed 3 days 2 nights, with children very enjoyable, strategic location, in the middle of the city, close to the mall, minimarket, restaurant has a children's play area, so when we eat, children can play in the area, but can still be supervised, restaurant food is varied, 2x breakfast, the menu changes, n delicious, the cakes are also delicious, just maybe a suggestion, for baby chairs, maybe more than 1 can be provided, because the first day, the chair was still in use, so I waited for the chair for my baby, otherwise it was a pleasant experience staying there.

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1 people find it helpful

Accommodation's Reply

11 Feb 2025

Dear Mrs. Dian PS, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager

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F***i

Leisure

10.0

/10

Reviewed 4 week(s) ago

Strategic location, the breakfast menu is very varied and delicious. Only the lack of limited parking space. But overall very satisfied

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1 people find it helpful

Accommodation's Reply

03 Feb 2025

Dear Mr./Mrs. F*i, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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R***a

8.8

/10

Reviewed 5 week(s) ago

The hotel is strategic, very close if you want to shop at TP, also close to the recommended Kurnia seafood restaurant. Access to the airport is also not too far. If I go to Surabaya, I will stay here again. In addition to the affordable price, the staff is friendly

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2 people find it helpful

Accommodation's Reply

03 Feb 2025

Dear Mr./Mrs. R*a, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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A***d

Business

9.4

/10

Reviewed 5 week(s) ago

The hotel staff, Sis Sela, was very helpful in my check-in process. They were all friendly and very helpful.

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Accommodation's Reply

11 Feb 2025

Dear Mr./Mrs. A*d, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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Rachmawati a. a.

8.5

/10

Reviewed 5 week(s) ago

the hotel staff is very helpful and friendly

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1 people find it helpful

Accommodation's Reply

11 Feb 2025

Dear Mrs. Rachmawati AA, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager

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G***h

Leisure

8.5

/10

Reviewed 5 week(s) ago

Cold AC, smooth bathroom, soft mattress, unfortunately the floor is not carpeted, instead the corridor is carpeted. The lobby is small so you have to squeeze when there are many guests who want to check in/out. Parking is narrow, you have to park outside the hotel, there is a valet to take care of it. But I don't know where to park it, hopefully everything is safe so it's a bit difficult if you leave something behind, you have to go back and get it. Other things are okay, close to everywhere.

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Accommodation's Reply

03 Feb 2025

Dear Mr./Mrs. G*h, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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F***a

Leisure

9.1

/10

Reviewed 5 week(s) ago

The hotel staff is friendly, starting from the FO and security, the rooms are spacious, clean, and comfortable, the location is strategic near Tunjungan and Alun Alun Surabaya. It's just that there are not enough chairs to wait for the car in the lobby.

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Accommodation's Reply

03 Feb 2025

Dear Mr./Mrs. F*a, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

See original

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