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Midtown Hotel Surabaya

Name: Midtown Hotel Surabaya
Address: Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262, Jalan Basuki Rahmat No. 76, Jawa Timur, 60262, Indonesia
Rating: 8.7

Hotels

No. 4 in Budget Friendly Hotel in Surabaya

8.6

/10

Very Good

6,869 reviews

What Guests Say About Their Stay

Distance To City Center (114)

Staff Friendliness (104)

Bedroom (97)

Ambiance (88)

Hikari Widodo

9.1

/ 10

The location is only a few light walks away from Tunjungan Plaza, which is nice. The room itself is nice and a proper rest is possible here. I applaud the shower too which has functioning partition door to separate it from the toilet. For this price, its really good!

Erny K.

9.4

/ 10

It was a good experience staying here for 2 nights. all staff are helpful and always smile. the lobby smells good and the room is spacious. I will stay here if I visit surabaya again.

Fitri A.

9.4

/ 10

Thank you for the great hospitality. The food is super worth, compared to any other hotel at its class. Surely will go back to stay there.

adi j.

9.7

/ 10

It was a great experience during stayed at midtown hotel Surabaya, I always stay here when I visit Surabaya. It is a nice hotel to stay. The rooms are neat and clean. There are smoking and non smoking on different floor. The staffs are very nice and friendly, helpful. Facility are in good condition. Aircond was working properly. Location is in the heart of city. Very recommended for the price. It worthy. Keep it up Midtown team

Tono P. M.

9.4

/ 10

Nice room, good breakfast and this hotel is right in the middle of business centre

In the Area

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Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Great value in its class

High-quality service

note: hotel was previously named Midtown Hotel Midtown Hotel Surabaya is a hotel in a good neighborhood, which is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Midtown Hotel Surabaya

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Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Discover More About Midtown Hotel Surabaya

note: hotel was previously named Midtown Hotel

Location

Midtown Hotel Surabaya is a hotel in a good neighborhood, which is located at Tegalsari.

About Midtown Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Midtown Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Midtown Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Midtown Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Midtown Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Midtown Hotel Surabaya is the right place to stay.

All facilities in Midtown Hotel Surabaya

Fitness Center

Functional Hall

Lobby

CleanAccommodation

Exterior

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

General

AC
Banquet
Connecting rooms
Family room
Non-smoking room
Smoking area

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Business Facilities

Computer station
Meeting facilities
Projector

Nearby Facilities

ATM/Banking
Grocery
Supermarket

Transportation

Car rental
Valet parking

Connectivity

LAN Internet
Free WiFi

Food and Drinks

Vegetarian meal

Accessibilty

Wheelchair accessible

Kids and Pets

Babysitting

Things to Do

Massage

Shuttle Service

Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Midtown Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 90,000/guest for extra breakfast.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Midtown Hotel Surabaya	197
Number of floors in Midtown Hotel Surabaya	18
Another facilities in Midtown Hotel Surabaya	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Midtown Hotel Surabaya

What are available facilities at Midtown Hotel Surabaya?

There are top facilites at Midtown Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Midtown Hotel Surabaya?

The standard check-in time at Midtown Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Midtown Hotel Surabaya provide breakfast?

Yes, Midtown Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Midtown Hotel Surabaya

Overall Ratings & Reviews Midtown Hotel Surabaya

Traveloka (6,869)

8.6

Very Good

From 6,869 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about Midtown Hotel Surabaya

All

Distance to City Center (85)

Bedroom (78)

Staff Friendliness (68)

Bathroom (68)

Ambiance (67)

Room Space (67)

Accessibility (63)

Hotel Area (56)

Taste (54)

Surroundings (52)

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Traveler Reviews Midtown Hotel Surabaya

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Customer reviews

A***a

7.0

/10

Reviewed 22 hour(s) ago

There are some things in the room that need to be replaced, like the curtains are torn, the glass bathroom is almost falling, the glass bathroom door is a bit loose.

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G***t

8.6

/10

Reviewed 1 day(s) ago

Location is near shopping center. But the room is small, facilities are lacking.

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Accommodation's Reply

07 Apr 2025

Dear Sir/Madam, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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H***O

10.0

/10

Reviewed 6 day(s) ago

Good location and near Tunjungan Plaza. The staff are friendly and helpful. The room is big and has a good view of the city.

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Accommodation's Reply

07 Apr 2025

Dear Sir/Madam Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst.Front Office Manager

R***n

Staycation

10.0

/10

Reviewed 1 week(s) ago

Everything is ok, only the car parking area is not very spacious.

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Accommodation's Reply

07 Apr 2025

Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager

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primanda

9.4

/10

Reviewed 1 week(s) ago

A city center hotel that is worth it and very easy to access.

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Accommodation's Reply

07 Apr 2025

Dear Mr./Mrs. Primanda, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you next time at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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M***l

Business

9.4

/10

Reviewed 3 week(s) ago

Hotel located in the city center, room was clean. Will come back on my next business trip for sure.

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Accommodation's Reply

26 Mar 2025

R***o

Transit

8.4

/10

Reviewed 4 week(s) ago

The hotel is comfortable, but unfortunately I got a room under the window right next to the nightclub, so it was noisy at night. So it disturbed my sleep time.

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3 people find it helpful

Accommodation's Reply

17 Mar 2025

Dear Mr./Mrs. R*o, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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P***e

10.0

/10

Reviewed 6 week(s) ago

Good. Parking is a bit tight. All is good

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3 people find it helpful

Accommodation's Reply

28 Feb 2025

Dear Mr./Mrs. P*e, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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K***a

Medical

9.4

/10

Reviewed 7 week(s) ago

👍👍👍👍Anyway, if I go to Surabaya, I want to stay at the Midtown Hotel

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1 people find it helpful

Accommodation's Reply

25 Feb 2025

Dear Mr./Mrs. ke*a, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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h***i

Leisure

8.5

/10

Reviewed 7 week(s) ago

The staff is nice, the location is strategic, highly recommended for staying. But unfortunately there is no mini bar and the room is torn, maybe the facilities should be given more attention

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1 people find it helpful

Accommodation's Reply

18 Feb 2025

Dear Mr./Mrs. H*i, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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Nur M.

Staycation

10.0

/10

Reviewed 7 week(s) ago

The food is delicious, the staff is friendly, there is plenty of drinking water that can be refilled as much as you like, it is close to the city center, Tunjungan Plaza, Siola, etc.

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1 people find it helpful

Accommodation's Reply

25 Feb 2025

Dear Mr. Nur M, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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Widya P. P.

Staycation

9.7

/10

Reviewed 7 week(s) ago

I've stayed here several times and have always been satisfied with the service and cleanliness of the room.

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Accommodation's Reply

25 Feb 2025

Dear Mrs. Widya pp, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you next time at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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i***a

Staycation

9.4

/10

Reviewed 7 week(s) ago

It's nice to stay here. Stay here with family, take 2 rooms, get facing each other. Close to the Bakmi Jogja Trunojoyo restaurant, Boncafe. Close to Tunjungan Plaza

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Accommodation's Reply

18 Feb 2025

Dear Mr./Mrs. I*a, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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sobar f.

Business

10.0

/10

Reviewed 7 week(s) ago

I am very happy and the service is top notch.

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Accommodation's Reply

18 Feb 2025

Dear Mr. Sobar F, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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F***n

10.0

/10

Reviewed 8 week(s) ago

One of the hotels in the center of Surabaya which is very suitable for staying in Surabaya, the location is very strategic.

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2 people find it helpful

Accommodation's Reply

18 Feb 2025

Dear Mr./Mrs. F*n, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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a***u

Leisure

9.7

/10

Reviewed 8 week(s) ago

Midtown is one of our favorite hotels, the room size is just right, the location is very strategic because we can walk to Tunjungan Plaza and its surroundings. Yesterday I forgot to ask for a special request for a non-smoking area and that day all the rooms were full so we got a room in the smoking area. The receptionist was very kind to take us to see the room first, then spray the room before we entered so that the cigarette smell would be gone even more. The cleanliness is also good; good water pressure and hot water, affordable price for a location like that, the restaurant in the hotel is also fun because we can hang out there until night. The receptionist was very kind to accept our deliveries if we ordered something.

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1 people find it helpful

Accommodation's Reply

11 Feb 2025

Dear Mr./Mrs. A*u, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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Y***a

Leisure

9.7

/10

Reviewed 8 week(s) ago

Affordable price, clean and comfortable rooms, delicious food, unfortunately the check-in time was a bit long, at 3 am we checked in even though we arrived at the location at 2 am, maybe because it was high season too.

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Accommodation's Reply

11 Feb 2025

Dear Mr./Mrs. Y*a, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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r***y

8.5

/10

Reviewed 9 week(s) ago

It's nice to stay at this hotel, close to Tunjungan Plaza, access to the highway, souvenir shops, friendly staff, basically it's okay to stay here.

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3 people find it helpful

Accommodation's Reply

11 Feb 2025

Dear Mr./Mrs. R*y, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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S***n

10.0

/10

Reviewed 9 week(s) ago

Good service. Various and delicious food. Valet parking available. Strategic location. Nice.

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1 people find it helpful

Accommodation's Reply

11 Feb 2025

Dear Mr./Mrs. S*n, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager

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fifit y.

Transit

9.1

/10

Reviewed 9 week(s) ago

Next to the hotel there is a place to shop for souvenirs, if you want to go to the Tunjungan Plaza mall you can walk. Enough for business trips or transit

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2 people find it helpful

Accommodation's Reply

11 Feb 2025

Dear Mrs. Fifit Y., Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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