My Tower Hotel - Surabaya

Hotels
7.7
Pleasant
From 5,526 verified guests reviews
In the Area
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Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
My Tower Hotel - Surabaya is a hotel in a good neighborhood, which is located at Tenggilis Mejoyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around My Tower Hotel - Surabaya

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Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
Exterior My Tower Hotel - Surabaya
Common Space 2 My Tower Hotel - Surabaya

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Location


My Tower Hotel - Surabaya is a hotel in a good neighborhood, which is located at Tenggilis Mejoyo.

About My Tower Hotel - Surabaya

For you, travelers who wish to travel comfortably on a budget, My Tower Hotel - Surabaya is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, My Tower Hotel - Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at My Tower Hotel - Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at My Tower Hotel - Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from My Tower Hotel - Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at My Tower Hotel - Surabaya.

All facilities in My Tower Hotel - Surabaya

Common Space My Tower Hotel - Surabaya
Common Space
Exterior My Tower Hotel - Surabaya
Exterior
Others My Tower Hotel - Surabaya
Others

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry

Food and Drinks

  • Buffet breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in My Tower Hotel - Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

The pool is closed until further notice

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at My Tower Hotel - Surabaya
132
Number of floors in My Tower Hotel - Surabaya
22
Another facilities in My Tower Hotel - Surabaya
24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in My Tower Hotel - Surabaya

What are available facilities at My Tower Hotel - Surabaya?
There are top facilites at My Tower Hotel - Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at My Tower Hotel - Surabaya?
The standard check-in time at My Tower Hotel - Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does My Tower Hotel - Surabaya provide breakfast?
Yes, My Tower Hotel - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in My Tower Hotel - Surabaya

7.7
Pleasant

From 5,526 reviews

Provided by travelers on
Cleanliness

7.5

Room Comfort

7.7

Meal

7.7

Location

7.9

Service and Facilites

7.7

People often mention about My Tower Hotel - Surabaya
All
Ambiance (98)
Bedroom (96)
Bathroom (76)
Staff Friendliness (73)
Hotel Area (67)
Accessibility (62)
Check-in/out Time (51)
Surroundings (47)
Room Space (47)
Activity Option (46)
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Traveler Reviews My Tower Hotel - Surabaya

Number of reviews per page
20
40

Customer reviews

a***g
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 day(s) ago

great poll wes thank you very much
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Hasni M. S.
icon-origin-TRAVELOKA

7.0

/10

Reviewed 1 week(s) ago

It is highly not recommended to stay at this hotel, not maintained, dirty, dusty, broken AC, broken lights. Old hotel! There is no instruction if the receptionist is on the beach 5 floors 1,2,3,4 are creepy and abandoned. Really very horror!
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Dwi F. S. S.
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Staycation
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8.5

/10

Reviewed 1 week(s) ago

quite friendly for female staff.
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1 people find it helpful

N***i
icon-Medical
Medical
icon-origin-TRAVELOKA

5.0

/10

Reviewed 2 week(s) ago

The hotel building is dark, the lights are out all night, the room is dirty & smelly. It's also surprising why it can get a 4-star hotel predicate. For Traveloka/other applications, please evaluate their hotel partners again because it is quite detrimental to the tenants, we didn't enter until 1 second ago we left because it was so uncomfortable. Traveloka should pay attention to this. And we didn't get a refund of more than 400 lost. The law of karma applies.
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R***n
icon-origin-TRAVELOKA

5.3

/10

Reviewed 2 week(s) ago

The AC remote is broken, when I contacted the receptionist I waited about 30 minutes for someone to come hmmm😒. Plus the room is rarely cleaned so there is a lot of trash piled up outside and also a lot of sand under the bed. Very uncomfortable. And the balcony has a lot of trash starting from cigarette butts and also packaged drinks that are not cleaned, really dirty😣🤧
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A***a
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Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

This hotel has a comfortable atmosphere with a modern and elegant design. The rooms are spacious, clean, and equipped with complete facilities. The hotel staff is very friendly and helpful. Breakfast is delicious with many menu choices. Strategic location, close to shopping centers and public transportation. However, parking is a bit narrow. Overall, the experience of staying here is very pleasant!
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

5.0

/10

Reviewed 3 week(s) ago

hotel staff are not friendly to visitors, indifferent and do not want to know about customer matters. hard towels, just towels.. dirty room, sheets never changed, smell of drool and dirty with spots.
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3 people find it helpful

R***u
icon-origin-TRAVELOKA

9.6

/10

Reviewed 4 week(s) ago

Complain about the sheets and contact the staff who responded well by moving the room or immediately changing the sheets.
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3 people find it helpful

s***s
icon-Transit
Transit
icon-origin-TRAVELOKA

8.7

/10

Reviewed 4 week(s) ago

Overall it's good, but unfortunately the blanket has really bad stains, there's no water heater either. Please improve it again
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1 people find it helpful

a***g
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

Very cool, thank you.
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1 people find it helpful

a***g
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

Too much
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1 people find it helpful

A***a
icon-origin-TRAVELOKA

8.2

/10

Reviewed 5 week(s) ago

The food is fried rice placed in a small brown box and the drink is mineral water in a glass, it doesn't feel like a hotel but like someone is giving charity as much as they can.
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2 people find it helpful

h***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 5 week(s) ago

The service is quite good, unfortunately the parking is paid and the lobby is on the 5th floor, I thought it was below, because it was my first time there, the AC is very cold, great.
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2 people find it helpful

v***s
icon-origin-TRAVELOKA

8.5

/10

Reviewed 5 week(s) ago

It's pretty good, access is also close to the airport
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F***y
icon-Business
Business
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5.0

/10

Reviewed 5 week(s) ago

TV is broken, mattress is sagging, sheets are dirty and there is no soap, toilet smells. Is this a boarding house or a hotel?
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2 people find it helpful

I***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Clean place, can make you come again
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5 people find it helpful

R***n
icon-Business
Business
icon-origin-TRAVELOKA

6.4

/10

Reviewed 5 week(s) ago

Not according to check out time😵‍💫
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2 people find it helpful

Zidni D. N. A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 week(s) ago

Maybe you could pay more attention to cleanliness
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2 people find it helpful

f***a
icon-Transit
Transit
icon-origin-TRAVELOKA

6.3

/10

Reviewed 7 week(s) ago

When I first entered the dark parking lot, the lobby entrance was hard to find because it was very quiet, no one was asked and it was on the 5th floor, floors 1/2/3 etc. seemed unused and when I passed there the elevator opened and it was very dark and scary, when I checked in I had booked through the application but was still told to wait quite a long time because they said it had not entered the hotel system, the lobby looked messy and dirty. I got a room on the 19th floor when I entered, turned on the room light and the blower was very noisy like a diesel, I was scared to turn it off, the room atmosphere also seemed like it had not been occupied for a long time, the sheets were dirty and full of blood stains, I was afraid so I didn't sleep well, felt like someone was watching me, the AC was not cold at all, mineral water was provided in 2 small glasses, towels were very rough and stiff in pink. Parking was asked to pay 10 thousand for 1 entry. Cheap enough for those who urgently need a short break, but not for a staycation / stay for a while. Honestly, this hotel is very scary. It seems abandoned, while I was there I never met any staff passing by just to clean/no other activities. But the good thing is that it is close to Indomaret,
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6 people find it helpful

N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.4

/10

Reviewed 7 week(s) ago

The bed cover was not washed. It was dirty and had lots of blood stains. It happened that the really dirty one was placed inside so it couldn't be seen after it was lifted. Even though in 2021 the facilities were okay. Now the elevator button can't be used either 🙏 I didn't get toiletries or sandals either. The AC remote doesn't work
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4 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.