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Novotel Makassar Grand Shayla
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Novotel Makassar Grand Shayla
Hotels
8.7
Impressive
From 1,546 verified guests reviews
What Guests Say About Their Stay
Strategic Location (25)
Nice Parking (1)
Friendly Staffs (7)
Clean Room (11)
Irma D. H.
9.7
/ 10
Nice ambiance and clean. All staff are friendly and trying to help, including the security/doorman.
Muhammad A. S.
9.7
/ 10
Friendly staff and great location.
Sarwo H.
8.5
/ 10
All is what Novotel is supposed to be. Staff are friendly, food is good.
In the Area
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Jalan Charil Anwar N 28, South Sulawesi, Ujung Pandang, Makassar, Sulawesi Selatan, Indonesia, 90115
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Novotel Makassar Grand Shayla
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Per room per night (excl. taxes & fees)
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What's around Novotel Makassar Grand Shayla
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Jalan Charil Anwar N 28, South Sulawesi, Ujung Pandang, Makassar, Sulawesi Selatan, Indonesia, 90115
Discover More About Novotel Makassar Grand Shayla
Location
Novotel Makassar Grand Shayla is a hotel in a good neighborhood, which is located at Ujung Pandang.
About Novotel Makassar Grand Shayla
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Novotel Makassar Grand Shayla is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Novotel Makassar Grand Shayla.
All facilities in Novotel Makassar Grand Shayla
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Transportation
- Parking with surcharge
- Bus/truck parking
Things to Do
- Outdoor pool
General
- Swimming pool
Public Facilities
- WiFi in public area
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Novotel Makassar Grand Shayla
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Novotel Makassar Grand Shayla | 13 |
Another facilities in Novotel Makassar Grand Shayla | Parking with surcharge, Bus/truck parking, Outdoor pool, Swimming pool, WiFi in public area |
Frequently asked question in Novotel Makassar Grand Shayla
What are available facilities at Novotel Makassar Grand Shayla?
There are top facilites at Novotel Makassar Grand Shayla such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Makassar Grand Shayla?
The standard check-in time at Novotel Makassar Grand Shayla is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Novotel Makassar Grand Shayla
Overall Rating & Reviews
From 1,546 verified guests reviews
8.7
Impressive
Fantastic
614
Very Good
733
Satisfying
60
Average
139
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (25)
nice parking (1)
friendly staffs (7)
clean room (11)
great ambiance (1)
excellent service (10)
complete facilities (2)
comfortable room (1)
tasty food (6)
See More 9
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Language
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Show Reviews with Photos
D***a
This is a guest profile.
10
/ 10
21 Nov 2024
Best hotel in town, really close to pantai losari
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GS
Geraldo S.
Business
6.2
/ 10
21 Mar 2024
Poor Room Smell. Need to improve human resource skill.
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N
Nani
Holiday
10
/ 10
26 Feb 2024
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Accommodation's Reply
05 Mar 2024
Dear Mrs. Nani Nani, Thank you for your time to provide your positive review about Novotel Makassar. We are happy to know that you had a pleasant experience during your stay and we hope to welcome you back with an even more pleasant experience than your previous visit. Warm regards, Guest Experience Executive.
MM
Mustainna M. B.
Holiday
9.7
/ 10
11 Feb 2024
Great location. Room is awesome.
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Accommodation's Reply
18 Feb 2024
Dear Bapak/Ibu Mustainna Muhammad Bukka, We very much appreciate your comments regarding your stay at Novotel Makassar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Guest Experience Executive.
Rush S. W. I.
Business
8.5
/ 10
07 Jun 2023
Fantastic hotel, wonderful staff, and a perfect location-highly recommended!
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Accommodation's Reply
11 Jun 2023
Dear Mr. Rush Spencer Wells, We would like to thank you for taking the time in sharing your experience during your recent stay. We are grateful for your genuine appreciation of our best location hotel, our staff and overall experience with us. Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again thank you for sharing your experience and we look forward to your upcoming visit. Warmest Regards, Guest Experience Executive.
Vanessa I.
This is a private profile
Staycation
9.7
/ 10
17 Apr 2023
The location is great, located in middle of the town. Near to ratu indah mall.
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Accommodation's Reply
27 Apr 2023
Dear Mrs. Vanessa Irena Kullit, We would like to thank you for taking the time in sharing your experience during your recent stay. We are grateful for your genuine appreciation of our great location and overall experience with us. It is our priority to maintain quality of service at all level. Again thank you for sharing your experience and we look forward to your upcoming visit. Sincerely, Front Office Manager.
N
Nelly
6.5
/ 10
21 Feb 2023
The service is bad. We just ask to add soap and it never come.
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Accommodation's Reply
23 Feb 2023
Dear Ibu Nelly, We would like to thank you for taking the time in sharing your experience during your recent stay. We're sorry to read that your experience didn't meet your expectation. Please ensure that we will follow up this issue to department related and take preventive action to avoid this happened again. We most certainly appreciate the opportunity to recover your impressions of our hotel and are looking forward to welcoming you back for a flawless and memorable stay as it should have been. Warmest Regards, Front Office Manager.
CS
Corry S. L.
Holiday
9.7
/ 10
03 Jan 2023
Nice experience stay here. Staff helpful, comfort room to get quality rest.
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Accommodation's Reply
13 Jan 2023
Dear Mrs Corry,
We would like to thank you for taking the time in sharing your experience during your recent stay. We are grateful for your genuine appreciation of our service, our comfy room and overall experience with us.
Your kind review was very valuable for us, and we will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Again thank you for sharing your experience and we look forward to your upcoming visit.
Heartist Regards,
Front Office Manager
harlin p. r.
Business
9.4
/ 10
26 Sep 2022
Since arrived the reception was very humble and I have a good view room in the edge of 5th floors. The room was clean and very comfortable.
1 liked this review
KY
Kim Y. H.
Business
8.5
/ 10
11 Sep 2022
Good place, room clean, breakfast OK.
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