EN | PHP

Support

Search Hotels

See All Photos

Palapa Hotel Mataram

Name: Palapa Hotel Mataram
Address: Jalan Palapa I No. 16 B, 83238 Mataram, Indonesia , Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83238, Jalan Palapa I No. 16 B, 83238 Mataram, Indonesia, Nusa Tenggara Barat, 83238, Indonesia
Rating: 8.3

Hotels

Preferred Partner

8.2

Very Good

From 580 verified guests reviews

In the Area

See Map

Jalan Palapa I No. 16 B, 83238 Mataram, Indonesia , Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83238

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Palapa Hotel Mataram is a hotel in a good neighborhood, which is located at Cakranegara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Palapa Hotel Mataram

Speed up your search by choosing what you need

Price Display

Per room per night (excl. taxes & fees)

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Palapa Hotel Mataram

Discover More Places

Jalan Palapa I No. 16 B, 83238 Mataram, Indonesia , Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83238

Discover More About Palapa Hotel Mataram

Location

Palapa Hotel Mataram is a hotel in a good neighborhood, which is located at Cakranegara.

About Palapa Hotel Mataram

For you, travelers who wish to travel comfortably on a budget, Palapa Hotel Mataram is the perfect place to stay that provides decent facilities as well as great services.

Palapa Hotel Mataram is the right choice for you who are looking for affordable accommodation in Cakranegara.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Palapa Hotel Mataram is a hotel with great comfort and excellent service according to most hotel's guests.

Palapa Hotel Mataram is a wise choice for travelers visiting Cakranegara.

All facilities in Palapa Hotel Mataram

Lobby

Exterior

Bedroom

In-room Bathroom

Hotel Services

Welcoming drinks
Front desk
24-hour Receptionist
24-hour security
Multilingual staff
Newspaper in lobby
Tours

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Hair salon
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Shower
TV

General

AC
Heater
Non-smoking room

Public Facilities

Parking
Room service
WiFi in public area

Food and Drinks

Cafe

Transportation

Car rental

Connectivity

Free WiFi

Accessibilty

Roll-in shower

Shuttle Service

Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Palapa Hotel Mataram

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Additional Policy

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Palapa Hotel Mataram	34
Number of floors in Palapa Hotel Mataram	3
Another facilities in Palapa Hotel Mataram	Welcoming drinks, Front desk, 24-hour Receptionist, 24-hour security, Multilingual staff

Frequently asked question in Palapa Hotel Mataram

What are available facilities at Palapa Hotel Mataram?

There are top facilites at Palapa Hotel Mataram such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Palapa Hotel Mataram?

The standard check-in time at Palapa Hotel Mataram is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Palapa Hotel Mataram

Overall Ratings & Reviews Palapa Hotel Mataram

Traveloka (580)

8.2

Very Good

From 580 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.3

Meal

7.7

Location

8.6

Service and Facilites

8.2

People often mention about Palapa Hotel Mataram

All

Distance to City Center (7)

Staff Friendliness (6)

Room Space (5)

Bathroom (5)

Check-in/out Time (4)

Ambiance (4)

Soundproof (4)

Bedroom (4)

Accessibility (3)

Family Friendly (3)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Palapa Hotel Mataram

Number of reviews per page

Customer reviews

A***r

Leisure

10.0

/10

Reviewed 3 week(s) ago

Very good comfortable and safe close

See original

Find this review helpful?

R***n

Leisure

8.4

/10

Reviewed 7 week(s) ago

The location of the power outlet is under the drawer next to the bed, so it is difficult to reach and there is only one

See original

Find this review helpful?

A***r

Leisure

10.0

/10

Reviewed 8 week(s) ago

It's safe and secure to stay

See original

Find this review helpful?

Noverius L.

9.1

/10

Reviewed 17 week(s) ago

Friendly staff, close to the city center, early check-in possible, I checked in at 8 am.

See original

Find this review helpful?

N***s

Business

9.0

/10

Reviewed 21 week(s) ago

Friendly staff, can check in early, cleanliness needs to be improved especially the mattress/sheets.

See original

1 people find it helpful

S***a

Business

6.6

/10

Reviewed 22 week(s) ago

There 's no water dispenser and also toiletries only simple soap.

1 people find it helpful

H***i

10.0

/10

Reviewed 31 week(s) ago

Good and complete with hot and cold water, full AC.

See original

Find this review helpful?

I***i

5.4

/10

Reviewed 36 week(s) ago

The staff is just normal, there is no expression. The expensive price is not worth what you get. The room smells musty, dirty, cobwebs everywhere. The TV doesn't have a remote, change channels manually by pressing the button on the back of the TV. There were no towels when we entered, they were given when we called. 1 active power plug, positioned below Jongkong Middle School if you want to charge your cellphone. Really really bad. Hopefully no one else experiences the same thing as me. 😪

See original

1 people find it helpful

H***y

Transit

9.4

/10

Reviewed 41 week(s) ago

Friendly staff, clean hotel, with cheap price, very satisfying to get a big, clean room & strategic location.

See original

Find this review helpful?

dede s.

6.0

/10

Reviewed 44 week(s) ago

Kurang double check. Sprei kotor banyak noda. Kamar mandinya gak normal buangan air kloset.

Find this review helpful?

Nanang S.

Business

10.0

/10

Reviewed 50 week(s) ago

The hotel is clean and comfortable. The rooms are large and well lit.

See original

Find this review helpful?

Rona B.

8.5

/10

Reviewed 56 week(s) ago

Pelayanan ramah dan nenyenangkan.

Find this review helpful?

Anatasia U. P.

8.5

/10

Reviewed 58 week(s) ago

Dekat dengan pusat kota free wifi wifi kencang ada air hangat kamar mandi bersih kamar bersih.

Find this review helpful?

Leman T.

8.5

/10

Reviewed 61 week(s) ago

Sesuai harga. Untuk kebersihan sudah cukup, agar dijaga tingkat kebersihannya.

Find this review helpful?

Noverius L.

8.5

/10

Reviewed 63 week(s) ago

Strategic location. Cleanliness: 8/10. AC: Cold. Breakfast: Didn't try. Check-in process: Fast and can be checked in early without additional fees. 8 o'clock you can check in. Staff: Friendly.

See original

Find this review helpful?

Bella Safitri

9.7

/10

Reviewed 63 week(s) ago

The place is quite comfortable, clean, neat and the staff are also friendly. Access in the middle of the city is environmentally friendly.

See original

Find this review helpful?

Muzaini M.

6.2

/10

Reviewed 63 week(s) ago

No bath soap. No slipper avail. The drain in the bathroom sink is leaking.

2 people find it helpful

Priyo M.

9.7

/10

Reviewed 68 week(s) ago

The rooms are clean, cold and hot water runs smoothly, there is a TV, AC, close to the center of the crowd, the hotel staff is friendly, just helpful.

See original

1 people find it helpful

Gintono B.

6.2

/10

Reviewed 71 week(s) ago

Sorry, I asked for a solution so I could get a room downstairs, but the answer was. The bottom is full even though it's not really. Had to go up to the 3rd floor without an elevator even though I was an elderly person with knee problems. Minimal sockets in the room. The bed and room are quite big. CS is not friendly at all, no smile.

See original

3 people find it helpful

Accommodation's Reply

03 Nov 2023

Sorry, at that time the conditions downstairs were full. In the future, hopefully it can be improved again.

See original

irvan p.

8.5

/10

Reviewed 73 week(s) ago

Dekat ke semua tempat, cari makan cuma jalan 10m langkah.

Find this review helpful?

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Mataram

Partner with Traveloka