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Sintesa Peninsula Hotel Palembang
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Sintesa Peninsula Hotel Palembang
Hotels
8.3
Very Good
From 2,272 verified guests reviews
What Guests Say About Their Stay
Taste (19)
Staff Friendliness (18)
Room Space (18)
Bedroom (16)
Redhianto E. S.
9.3
/ 10
Great and comfort place to stay
lucky y. p.
8.5
/ 10
Overall is good. Thanks for services.
In the Area
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Jalan Residen H.A. Rozak No. 168 , Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30118
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Sintesa Peninsula Hotel Palembang
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Jalan Residen H.A. Rozak No. 168 , Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30118
Discover More About Sintesa Peninsula Hotel Palembang
Location
Staying at Sintesa Peninsula Hotel Palembang is a good choice when you are visiting Ilir Timur II.
About Sintesa Peninsula Hotel Palembang
From business event to corporate gathering, Sintesa Peninsula Hotel Palembang provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sintesa Peninsula Hotel Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sintesa Peninsula Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Sintesa Peninsula Hotel Palembang.
All facilities in Sintesa Peninsula Hotel Palembang
Bar, Cafe and Lounge
Functional Hall
Lobby
CleanAccommodation
Exterior
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- No alcohol
Hotel Services
- Bellhop
- Concierge
- Doorman
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
General
- AC
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
- Terrace
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Connectivity
- LAN Internet
- Free WiFi
Things to Do
- TV lounge
Transportation
- Valet parking
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Sintesa Peninsula Hotel Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Smoking
Smoking is allowed only in the designated smoking area.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Sintesa Peninsula Hotel Palembang | 84 |
Number of floors in Sintesa Peninsula Hotel Palembang | 8 |
Another facilities in Sintesa Peninsula Hotel Palembang | Bathrobe, Bathtub, Cable TV, Desk, Hairdryer |
Frequently asked question in Sintesa Peninsula Hotel Palembang
What are available facilities at Sintesa Peninsula Hotel Palembang?
There are top facilites at Sintesa Peninsula Hotel Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sintesa Peninsula Hotel Palembang?
The standard check-in time at Sintesa Peninsula Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sintesa Peninsula Hotel Palembang provide breakfast?
Yes, Sintesa Peninsula Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sintesa Peninsula Hotel Palembang
Traveloka (2,272)
8.3
Very Good
From 2,272 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.2
Location
8.1
Service and Facilites
8.3
People often mention about Sintesa Peninsula Hotel Palembang
All
Taste (15)
Bedroom (14)
Room Space (13)
Bathroom (10)
Hotel Area (10)
Staff Friendliness (9)
Accessibility (7)
Wifi (7)
Variety (7)
Family Friendly (6)
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Traveler Reviews Sintesa Peninsula Hotel Palembang
Number of reviews per page
20
40
Customer reviews
u
unadi
Business
8.5
/10
Reviewed 23 hour(s) ago
The receptionist was friendly but unfortunately the breakfast was delivered to the room.
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YC
Yolanda C.
10.0
/10
Reviewed 2 day(s) ago
The staff is friendly, responsive, the food is all delicious.
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L***m
Leisure
10.0
/10
Reviewed 6 day(s) ago
I stayed overnight yesterday, because I still had some business, I booked again suddenly in the afternoon. It turned out that the booking date was wrong. I immediately contacted Traveloka in front of the hotel, and finally I was able to reschedule. Thank you Traveloka & the hotel. For hotel breakfast, it turned out that the menu was the same as yesterday.
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L***m
Leisure
9.7
/10
Reviewed 6 day(s) ago
ad connecting room, got free room upgrade because booking in the afternoon and impromptu. spacious room, complete. fast response when requested.
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AS
Ahmat S.
Transit
10.0
/10
Reviewed 2 week(s) ago
Friendly and satisfied staying here
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1 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Mr. Ahmat, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. We are looking forward to your arrival on your next visit to Palembang. May Mr. Ahmat and your family always be given health and success. Best regards, Sarjuri. General Manager.
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fw
frillia w.
Business
10.0
/10
Reviewed 2 week(s) ago
The staff was very friendly and helpful in checking in.
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Accommodation's Reply
12 Feb 2025
Dear Mrs. Frillia, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue improving our products and services even better. We are looking forward to welcoming Mrs. Frillia on your next visit to Palembang. May Mrs. Frillia and family always be given health and success. Best regards, Sarjuri. General Manager.
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B***s
Business
10.0
/10
Reviewed 3 week(s) ago
The hotel is neat and clean and spacious. It's really worth it for that price. The staff is also friendly.
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Accommodation's Reply
12 Feb 2025
Dear valued guest, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue improving our products and services even better. We are looking forward to welcoming you on your next visit to Palembang. May you and your family always be given health and success. Best regards, Sarjuri. General Manager.
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f***r
9.7
/10
Reviewed 4 week(s) ago
This hotel is really the best, next time I will stay here again
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Accommodation's Reply
04 Feb 2025
Dear valued guest, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. We are looking forward to your arrival on your next visit to Palembang. May you and your family always be given health and success. Best regards, Sarjuri. General Manager
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M***M
8.4
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly. My suggestion is to pay attention to the bathroom, like the bathroom sink is clogged, the bathtub is leaking, the sofa is dusty, that's all. For the rest, it's amazing
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2 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear valued guest, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. We are looking forward to your arrival on your next visit to Palembang. May you and your family always be given health and success. Best regards, Sarjuri. General Manager.
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A***i
Transit
7.1
/10
Reviewed 8 week(s) ago
Alhamdulillah, why did I end up staying here? Because this is a 4-star hotel, once again the closest 4-star to my agenda at that time. Because of the pillows and mattress, but there are 3-star hotels with much better quality beds. Because of the AC, which is cold but noisy. Because of the TV broadcasts, which are varied but make your eyes sore, so I can't even get a smart TV. Because of the soap and shampoo, are they there? Because of the guest chairs, you can sit but you can't be comfortable. Because of the shower, which when you press it, it squirts everywhere. Because, oh well, the important thing is that it's close.
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1 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear valued guest, First of all, we apologize for the inconvenience caused to you during your stay at our hotel. And we thank you for your positive feedback so that we can make improvements immediately. We are looking forward to welcoming you back on your next visit to Palembang. May you and your family always be given health and success. Best regards, Sarjuri. General Manager
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S***e
8.5
/10
Reviewed 9 week(s) ago
Good service, friendly staff and clean 👌
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Accommodation's Reply
25 Dec 2024
Dear Mr. S*e, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue improving our products and services even better. We are looking forward to welcoming you on your next visit to Palembang. May Mr. S*e and your family always be given health and success. Best regards, Sarjuri. General Manager.
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Riani
Staycation
10.0
/10
Reviewed 10 week(s) ago
The place is clean and comfortable, the rooms are also spacious and it is highly recommended to stay here.
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Accommodation's Reply
25 Dec 2024
Dear Mrs. Riani, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. We are looking forward to Mrs. Riani's arrival on her next visit to Palembang. May Mrs. Riani and her family always be given health and success. Best regards, Sarjuri. General Manager
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Ruri P.
Business
10.0
/10
Reviewed 13 week(s) ago
Clean, spacious room, friendly staff, varied and delicious food. Service excellence, coincidentally my earring was lost, I confirmed to the hotel, it was not there, but the next morning I was informed that they searched with a tool and found it. Thank you to all the staff who helped.
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1 people find it helpful
Accommodation's Reply
08 Dec 2024
Dear Mrs. Ruri, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue improving our products and services even better. We are looking forward to welcoming Mrs. Ruri on your next visit to Palembang. May Mrs. Ruri and family always be given health and success. Best regards, Sarjuri. General Manager.
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H
Hendra
Business
9.7
/10
Reviewed 14 week(s) ago
comfort and service according to 4 star hotel standards, area about 15 minutes from the city center. the only drawback is that there are no convenience stores and restaurants around that can be reached on foot.. overall Nice
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Accommodation's Reply
08 Dec 2024
Dear Mr. Hendra, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. We are looking forward to your arrival on your next visit to Palembang. May Mr. Hendra and your family always be given health and success. Best regards, Sarjuri. General Manager
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Muh K.
Staycation
8.5
/10
Reviewed 16 week(s) ago
Overall okay, breakfast is standard, as expected for a luxury hotel the breakfast could be better.
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1 people find it helpful
R***i
Staycation
9.7
/10
Reviewed 17 week(s) ago
The room is really nice, spacious, the staff is cool, I ordered 2 rooms and was immediately given a connecting one, check in didn't take long, the staff were all fast.
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Faridah
Staycation
9.7
/10
Reviewed 18 week(s) ago
The staff is quite helpful, the food is varied and quite tasty, the room is quite spacious, but I left something (sandals) there, they were lost. LOL LOL
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Accommodation's Reply
11 Nov 2024
Dear Mrs. Faridah, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. Regarding your sandals that you left at the hotel, we are still keeping them in the Lost and Found section, please take them as we discussed on the phone earlier. We are looking forward to your arrival on your next visit to Palembang. May Mrs. Faridah and her family always be given health and success. Best regards, Sarjuri. General Manager
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TE
Teddy E.
Staycation
8.2
/10
Reviewed 19 week(s) ago
The bed is so hard that it doesn't feel like sleeping on the mattress is like sleeping on a cot.
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Accommodation's Reply
15 Oct 2024
Dear Mr. Teddy, First of all, we apologize for the inconvenience caused to you during your stay at our hotel. And we thank you for your positive feedback so that we can make improvements immediately. We are looking forward to welcoming you back on your next visit to Palembang. May you and your family always be given health and success. Best regards, Sarjuri. General Manager.
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EMBUN
8.5
/10
Reviewed 21 week(s) ago
Satisfied with the service and the hotel is nice.
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1 people find it helpful
Accommodation's Reply
30 Sep 2024
Dear Mr. Embun, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue to improve our products and services even better. We are looking forward to welcoming you on your next visit to Palembang. May you and your family always be given health and success. Best regards, Sarjuri. General Manager.
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Sarwono
10.0
/10
Reviewed 22 week(s) ago
The location is easily accessible and close to the city center, spacious parking.
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Accommodation's Reply
24 Sep 2024
Dear Mr. Sarwono, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue to improve our products and services even better. We are looking forward to your arrival on your next visit to Palembang. May Mr. Sarwono and your family always be given health and success. Best regards, Sarjuri. General Manager.
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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