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Sintesa Peninsula Hotel Palembang
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Sintesa Peninsula Hotel Palembang
Hotels
8.3
Impressive
From 2,238 verified guests reviews
What Guests Say About Their Stay
Friendly Staffs (15)
Tasty Breakfast (6)
Great Facilities (2)
Spacious Room (27)
Redhianto E. S.
9.3
/ 10
Great and comfort place to stay
Lucky Y. P.
8.5
/ 10
Overall is good. Thanks for services.
In the Area
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Jalan Residen H.A. Rozak No. 168 , Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30118
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Sintesa Peninsula Hotel Palembang
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Jalan Residen H.A. Rozak No. 168 , Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30118
Discover More About Sintesa Peninsula Hotel Palembang
Location
Staying at Sintesa Peninsula Hotel Palembang is a good choice when you are visiting Ilir Timur II.
About Sintesa Peninsula Hotel Palembang
From business event to corporate gathering, Sintesa Peninsula Hotel Palembang provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sintesa Peninsula Hotel Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sintesa Peninsula Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Sintesa Peninsula Hotel Palembang.
All facilities in Sintesa Peninsula Hotel Palembang
Bar, Cafe and Lounge
Functional Hall
Lobby
CleanAccommodation
Exterior
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- No alcohol
Hotel Services
- Bellhop
- Concierge
- Doorman
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
General
- AC
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
- Terrace
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Connectivity
- LAN Internet
- Free WiFi
Things to Do
- TV lounge
Transportation
- Valet parking
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Sintesa Peninsula Hotel Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Smoking
Smoking is allowed only in the designated smoking area.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Sintesa Peninsula Hotel Palembang | 84 |
Number of floors in Sintesa Peninsula Hotel Palembang | 8 |
Another facilities in Sintesa Peninsula Hotel Palembang | Bathrobe, Bathtub, Cable TV, Desk, Hairdryer |
Frequently asked question in Sintesa Peninsula Hotel Palembang
What are available facilities at Sintesa Peninsula Hotel Palembang?
There are top facilites at Sintesa Peninsula Hotel Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sintesa Peninsula Hotel Palembang?
The standard check-in time at Sintesa Peninsula Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sintesa Peninsula Hotel Palembang provide breakfast?
Yes, Sintesa Peninsula Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sintesa Peninsula Hotel Palembang
Overall Rating & Reviews
From 2,238 verified guests reviews
8.3
Impressive
Fantastic
571
Very Good
1,227
Satisfying
114
Average
326
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
friendly staffs (15)
tasty breakfast (6)
great facilities (2)
spacious room (27)
varied breakfast (2)
tasty food (17)
See More 6
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Language
English
Show Reviews with Photos
Y***i
This is a guest profile.
9.7
/ 10
06 Jul 2024
Staff was very kindly, room is clean and big.
Like this review?
n***r
This is a guest profile.
9.7
/ 10
22 Jun 2024
Convenient room, staff is helpful and friendly.
Like this review?
bs
bachtiar s.
Staycation
9.4
/ 10
27 Dec 2023
Like this review?
Robby s. r.
Holiday
8.5
/ 10
27 Dec 2023
1 liked this review
HA
Habib A. F.
Holiday
8.5
/ 10
24 Aug 2022
Pleasant stay, in general. The hotel looked like it was just recently refurbished and had not finished yet, though. I hope they can put the final touch to make the room better.
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Chandra M. E. P.
This is a private profile
Transit
6
/ 10
19 Dec 2021
The experience of staying here at first will be quite surprised by the status of its 4 star hotel from traveloka. When I get a room and several places in the hotel area, I think this is a 3 and 2 star hotel class, because the service and the room smells quite bad and looks like damp
1 liked this review
Accommodation's Reply
24 Dec 2021
Dear Mr. Chandra
Thank you very much for taking time to share your constructive feedback during stayed with us. We do apologize for your inconvenience experienced and it’s become our concern to improve it accordingly.
We are very much looking forward to welcoming you back at our hotel on your next trip to Palembang.
Best regards,
Sarjuri
General Manager
Achmad Z.
Business
8.3
/ 10
13 Dec 2021
2 liked this review
Accommodation's Reply
24 Dec 2021
Dear Mr Ahmad,
Thank you very much for your appreciation, this will certainly encourage us to be even better, we will continue to strive to be able to improve our products and services.
We look forward to welcoming Mr. Achmad back on his next visit to Palembang.
May Mr. Achmad and his family always be given health and success.
Regards,
Serjuri
General Manager
EK
Estafirani K.
Business
5.8
/ 10
28 May 2021
First of all, the AC in the lobby was off. The the ac in my room was hot as well!
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Accommodation's Reply
21 Jun 2021
Dear Ibu. Estafirani,
First of all, we do apologize for this inconvenience experience that happened to you. Your feedback so valuable for us for improvement further. However, we are looking forward to welcoming you again to our hotel for your next trip to Palembang.
Best regards,
Sarjuri
General Manager
Dedy K.
Holiday
5.1
/ 10
02 Jan 2021
Reservations via app, with special requests no smooking room & connecting room, but the hotel gave me a room that smells of cigarettes so that I have to open the room door for almost 1 hour, and the service is like a guesthouse not a 4 star hotel, really disappointing, and not recommended to stay at this hotel☹️
1 liked this review
Accommodation's Reply
18 Jan 2021
Dear Bapak. Dedy,
We do thank you and very appreciated for your feedback and deeply apologize for your inconvenience experienced and it's not our service standard, actually. However, we committed to improve it accordingly and very much looking forward to welcoming you back at our hotel on your next trip to Palembang.
Best regards,
Sarjuri
General Manager
JO
Janelia O.
6.7
/ 10
18 Jan 2020
The hotel is to old, different from pictures that I see in the application, and they doesn’t have swimming pool, if we want to swim we must walk 20 meters and we pay 40 thousand rupiahs
2 liked this review
Accommodation's Reply
21 Jan 2020
Dear Ibu. Janelia,
Thank you very much for taking time to share your constructive feedback during stayed with us. We do apologize for your inconvenience experienced and it’s become our concern to improve it accordingly.
We are very much looking forward to welcoming you back at our hotel on your next trip to Palembang.
Best regards,
Sarjuri
General Manager
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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