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The Emerald Inn
Hotels
8.2
Very Good
From 259 verified guests reviews
In the Area
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Jalan sumpah pemuda no. 8 kampus palembang, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Emerald Inn
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Jalan sumpah pemuda no. 8 kampus palembang, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
Discover More About The Emerald Inn
Location
The Emerald Inn is a hotel in a good neighborhood, which is located at Ilir Barat I.
The hotel has a very good location, also near the Sultan Mahmud Badaruddin II International Airport (PLM), which is only 9.55 km away.
The hotel is located only 5.33 km away from Kertapati Station.
Not only well positioned, but The Emerald Inn is also one of hotels near the following Great Mosque of Palembang within 2.95 km and Lippo Plaza Jakabaring within 7.3 km.
About The Emerald Inn
The Emerald Inn is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
Whether you are planning an event or other special occasions, The Emerald Inn is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Emerald Inn.
The Emerald Inn is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at The Emerald Inn will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, The Emerald Inn provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Emerald Inn, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Emerald Inn is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Emerald Inn exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Emerald Inn is a hotel with great comfort and excellent service according to most hotel's guests.
The Emerald Inn is a wise choice for travelers visiting Ilir Barat I.
All facilities in The Emerald Inn
Bar, Cafe and Lounge
Entertainment Facility
Functional Hall
Lobby
Accommodation Services
Hotel Services
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Laundry service
- Newspaper
Public Facilities
- Parking
- Coffee shop
- Early check-in
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Cafe
- Continental breakfast
General
- AC
- Family room
- Smoking area
- Terrace
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Laundry
- Shops
- Supermarket
Accessibilty
- Disabled access friendly
- Roll-in shower
Things to Do
- TV lounge
Transportation
- Secure parking
Connectivity
- Free WiFi
Business Facilities
- Business center
Accommodation Policy & General Information in The Emerald Inn
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please be informed that deposit of IDR 100,000 is required before check in. Thank you.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Emerald Inn | 15 |
Number of floors in The Emerald Inn | 3 |
Another facilities in The Emerald Inn | Welcoming drinks, Concierge, Doorman, Early Check-in, Express check-in |
Frequently asked question in The Emerald Inn
What are available facilities at The Emerald Inn?
There are top facilites at The Emerald Inn such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Emerald Inn?
The standard check-in time at The Emerald Inn is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Emerald Inn provide breakfast?
Yes, The Emerald Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Emerald Inn
Traveloka (259)
8.2
Very Good
From 259 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.0
Location
8.6
Service and Facilites
8.5
People often mention about The Emerald Inn
All
Staff Friendliness (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
Distance to City Center (1)
Hotel Area (1)
Taste (1)
Variety (1)
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Traveler Reviews The Emerald Inn
Number of reviews per page
20
40
Customer reviews
S***a
Business
8.3
/10
Reviewed 4 week(s) ago
Stayed for 2 days, the first day was given a super creepy room because the lights were dim and the room was dirty with lots of dust, lots of spider webs and cracked walls and there were signs of water seepage. Then moved to a room on the second day, the room was bright near the window and there was a view of the road, it was still dusty but not as bad as the room on the first day. Breakfast was only fried rice with fried egg and the fried rice on the second day was salty
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+5
1 people find it helpful
Accommodation's Reply
31 Jan 2025
Good evening Mr. SURYA, First of all we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at Mr. Surya's house
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R***y
Business
7.5
/10
Reviewed 9 week(s) ago
Notes:
1. The room floor is very dirty and dusty.
2. The walls are in a bad condition.
3. The bathroom is dirty and slippery.
4. The sheets are dirty and have stains. It looks like they haven't been changed/washed.
5. The room is very small.
6. The towels are not clean and smelly.
7. The sound of the water pump is noisy, room number 10 (3rd floor).
Hopefully the hotel can be better at maintaining cleanliness.
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2 people find it helpful
Accommodation's Reply
26 Dec 2024
Good Morning, Mr. Rendy Angga, First of all, we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at Mr. Rendy Angga's house,
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L***a
6.6
/10
Reviewed 9 week(s) ago
less than okay, cleanliness is very less.
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1 people find it helpful
Accommodation's Reply
26 Dec 2024
Good Morning, nya. LIA, First of all we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at home nya LIA,
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H***n
Transit
6.1
/10
Reviewed 15 week(s) ago
Lights out in the room. From 3am until check out at 7am. Dirty toilet. Noisy noise outside the room.
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3 people find it helpful
L***a
8.8
/10
Reviewed 38 week(s) ago
The location is strategic, everything in this hotel is ok.
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1 people find it helpful
Accommodation's Reply
24 Jun 2024
Dear. Good Evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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Dimas Hadi Siswoyo
9.7
/10
Reviewed 49 week(s) ago
Nyaman, bersih dan tempatnya strategis.
1 people find it helpful
Accommodation's Reply
18 Mar 2024
Dear Mr. Dimas. Good Afternoon, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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Dimas Hadi Siswoyo
9.7
/10
Reviewed 51 week(s) ago
Bersih, nyaman dan harga terjangkau.
1 people find it helpful
Accommodation's Reply
08 Mar 2024
Dear Mr. Dimas. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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SS
Sastika S.
6.3
/10
Reviewed 54 week(s) ago
Hotelnya butuh perbaikan banget, liat temboknya dekil sepray selimut banyak noda sobek juga barang lama kudu diganti! Soalnya harga hotel gak murah tapi ga sesuai banget ama fasilitas, nginep berdua tapi handuk sikat gigi sabun cuma 1, sarapan juga nasgor mulu ga ganti menu dan berisik banget kaya di kosan dan malem banyak motor balap liar aduhh berisik dehh. Mas-mas receptionist ramah koq makanya masih aku kasih nilai
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6 people find it helpful
Accommodation's Reply
08 Mar 2024
Good night. Sastika, First of all, we would like to thank you for your choice to stay at our hotel. Sorry for the inconvenience during your stay here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at home. Sastika.
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HA
Hendrik A.
8.8
/10
Reviewed 57 week(s) ago
Just good only and near from mall.
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Accommodation's Reply
25 Jan 2024
Dear Mr. Hendrik. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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M Chandra B.
9.4
/10
Reviewed 57 week(s) ago
Air panas lancar, lokasi strategis, kamar tidak kedap suara.
1 people find it helpful
Accommodation's Reply
25 Jan 2024
Dear Mr. M Chandra. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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rd
riko d.
8.9
/10
Reviewed 61 week(s) ago
Suasana kurang nyaman dekat dengan cafe sehingga susah tidur
1 people find it helpful
Accommodation's Reply
11 Jan 2024
Good evening Mr RIKO. First of all, we would like to thank you for choosing to stay at our hotel. Sorry for the inconvenience while staying here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at Mr. RIKO.
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CD
Citra D.
8.7
/10
Reviewed 61 week(s) ago
The water is strong, the rooms are small but clean. Not bad 😊.
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1 people find it helpful
Accommodation's Reply
11 Jan 2024
Dear. Citra, Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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FW
Fifiana W. C.
8.6
/10
Reviewed 67 week(s) ago
My room's AC wasn't cold at all and the TV didn't broadcast at all, the floor was dirty as if it hadn't been swept at all. There is no telephone in the room so it is difficult to contact the receptionist.
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1 people find it helpful
Accommodation's Reply
17 Nov 2023
Good night. Fifiana. First of all, we would like to thank you for choosing to stay at our hotel. Sorry for the inconvenience while staying here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at home. Fifiana.
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FD
Febia D.
5.5
/10
Reviewed 74 week(s) ago
Strategic location, good service from the front office. However the facilities are poor. Dirty, dusty, the towels were very dirty, even torn and black and moldy. The room was very noisy and made it impossible to rest properly.
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Michael J. V.
9.1
/10
Reviewed 82 week(s) ago
Stayed for 3 days here, the room is quite spacious, the AC is cold, the view is to the front of the road, the TV channels also broadcast a lot. The location is also quite strategic, going to the nearby PS mall, lots of snacks in the hotel area at night. Be at home anyway.
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2 people find it helpful
Accommodation's Reply
31 Jul 2023
Dear Mr. Michael Jeli, Good evening, Thank you for the review and trust in staying at our hotel. Hopefully always given health so we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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rs
ramlan s.
8.4
/10
Reviewed 106 week(s) ago
Clean. Feel like your own home.
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1 people find it helpful
ay
achmad y.
8.5
/10
Reviewed 113 week(s) ago
Cukup nyaman, sesuai harga tapi bising bunyi kendaraan.
1 people find it helpful
Accommodation's Reply
03 Jan 2023
Dear Mr. Ahmad,
Good evening, Thank you for the review and trust in staying at our hotel. Hopefully always given health so we can meet again.
Good luck for the future. Warm greetings from The Emerald Inn Palembang.
See original
Anthon S.
6.1
/10
Reviewed 118 week(s) ago
The room is not clean, smells like camphor, there is no window, breakfast is only fried rice and indomie, waiting for breakfast to get cold too long 🙏🏽.
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5 people find it helpful
Accommodation's Reply
23 Nov 2022
good evening Mr. Anton
We would like to thank you in advance for choosing to stay at our hotel.
Sorry for the inconvenience while staying here. Thank you also for the review which is very helpful for us to be even better in the future.
Warm greetings to the family at Mr. Anton
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YP
Yeru P. K.
6.1
/10
Reviewed 125 week(s) ago
The staff is very friendly, basically the service is really good for me, only one thing that disappointed me, the room was really dirty, the bed sheets were not replaced, even sleeping was uncomfortable because the skin was itchy due to being dirty on the bed, please management is better worked out the quality in the room first must be addressed
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3 people find it helpful
Accommodation's Reply
06 Oct 2022
Good night Mr. yes,
First of all, we would like to thank you for choosing to stay at our hotel.
Sorry for the inconvenience during your stay here. Thank you also for the review which is very helpful for us to be better in the future.
Warm greetings for the family at home Mr. Yes.
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DM
Dwi M.
6.3
/10
Reviewed 129 week(s) ago
The cleanliness is poor, and the room doesn't smell good, the AC is slow to cool, you can only get 1 towel for a room with two people. The bathroom door does not have a lock
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1 people find it helpful
Accommodation's Reply
14 Sep 2022
Good afternoon Mr. dual,
First of all, we would like to thank you for choosing to stay at our hotel.
Sorry for the inconvenience during your stay here, Thank you also for the review which is very helpful for us to be better in the future..
Warm greetings to the family at Mr. Bi
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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