The Langham, Jakarta

We had a pleasant stay at Langham. The staff are great, very keen on details. The atmosphere was nice, the breakfasts were good. We had an upgraded room to a cityscape view, just tell if you're bringing a kid, they will provide you with cute little tents and amenities, amazing experience 🤍

It's just a WOW experience. The exterior is luxurious, all marbles 😍. The bedroom is decorated nicely, I'm here to celebrate my late wedding anniversary. The hotel captured all my requests, so nice and thank you. We have sweet complimentary kit and a personal warm welcome. We had a breakfast in Tom's Aiken. Oh my God the interior is super classy, elegant. All staff is nice and helpful, the food selection is great. This hotel has 2 swimming pools, outdoor pool with a gorgeous view and indoor pool with a nice hot tub. The gym is also clean and new. I also love the bathroom windows privacy. The bed is super comfy, and the view is great. All facilities is brand new and of course works properly. Thank you Langham Jakarta! 💛. We had a memorable staycation here 😘

The amenities, facilities, and the design are aesthetically pleasing. The quality of food is good, especially for breakfast. But what I want to highlight are the service in general and the access in and out of the hotel room/building. Let me elaborate the points below. 1. The service is quite good yet not reaching the excellence. Knowing it's a holiday, I think this hotel needs to add some personnel's to serve customers better. They were helpful but everything was in too rush. The example is breakfast was divided into sessions. I had meals with my friend and the impression that I got is we have to finish it quickly. I don't think that ' s the 5 star service would do but it happened somehow. Frankly speaking, It's like you were staying in 4 star hotel. 2. The access is kind of limited and the parking area was very confusing since you've arrived. There is no clear guidance where to park and every securities always told me to park somewhere else because the parking area is for employees who work there. Having said about the access, the route from parking area to the hotel building is complicated as the parking area is merged with Ashta, several offices in Revenue tower, and The Gourmet as well. Thus my suggestion for those who brings own vehicle would be following the pink-colored wall as you're inside the basement parking. Always ask the staffs if you don't know how to get to the hotel. The values they're selling are only for designs and features within the hotel building/room such as automatic toilet, nice vibe bathtub, ironing tools, smart TV with its chromecast function, and so on. You can also hear the TV ' s sound from inside the bathroom which was surprisingly fascinating! Apart from that, I would like to rate this hotel 4.5 out of 5. If I have to decide, I think it ' s not that's worth every penny". I would say it deserves 1.5-2 Mio rather than 3. 2-3.4 Mio in IDR per night for the hotel rate cause some things might be better in terms of customer ' s experience etc. Thanks.