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Urban 18

Name: Urban 18
Address: Jl. Raya Kendangsari Industri No.41, Kendangsari, Kec. Tenggilis Mejoyo, Kota SBY, Jawa Timur 60292, Indonesia, Surabaya, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292, Jl. Raya Kendangsari Industri No.41, Kendangsari, Kec. Tenggilis Mejoyo, Kota SBY, Jawa Timur 60292, Indonesia, Surabaya, Jawa Timur, 60292, Indonesia
Rating: 8.4

Hotels

8.3

Very Good

From 434 verified guests reviews

In the Area

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Jl. Raya Kendangsari Industri No.41, Kendangsari, Kec. Tenggilis Mejoyo, Kota SBY, Jawa Timur 60292, Indonesia, Surabaya, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Urban 18 is a hotel in a good neighborhood, which is located at Tenggilis Mejoyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Urban 18

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What's around Urban 18

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Jl. Raya Kendangsari Industri No.41, Kendangsari, Kec. Tenggilis Mejoyo, Kota SBY, Jawa Timur 60292, Indonesia, Surabaya, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292

Discover More About Urban 18

Location

Urban 18 is a hotel in a good neighborhood, which is located at Tenggilis Mejoyo.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 7.2 km away.

The hotel is located only 5.71 km away from Sepanjang Station.

Not only well positioned, but Urban 18 is also one of hotels near the following Ciputra Water Park within 13.4 km and Mojokerto Station within 37.95 km.

About Urban 18

Urban 18 is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Urban 18 is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Urban 18, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Urban 18 is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Urban 18 is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Urban 18.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Urban 18 exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Urban 18 is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Urban 18 is the right place to stay.

All facilities in Urban 18

Functional Hall

Common Space

Lobby

Exterior

Bedroom

Hotel Services

Express check-in
Express check-out
Front desk
24-hour Receptionist
Multilingual staff

Accessibilty

Disabled access friendly
Accessible bathroom
Accessible parking
In-room accessibility

Public Facilities

24-hour room service
Restaurant
Room service
WiFi in public area

In-room Facilities

Cable TV
Desk
Shower
TV

Nearby Facilities

Grocery
Shops
Supermarket

General

AC
Non-smoking room

Transportation

Secure parking

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Sports and Recreations

Game room

Accommodation Policy & General Information in Urban 18

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Only 18+ age guests are allowed to Check-in.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Urban 18	52
Another facilities in Urban 18	Express check-in, Express check-out, Front desk, 24-hour Receptionist, Multilingual staff

Frequently asked question in Urban 18

What are available facilities at Urban 18?

There are top facilites at Urban 18 such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Urban 18?

The standard check-in time at Urban 18 is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Urban 18

Overall Ratings & Reviews Urban 18

Traveloka (434)

8.3

Very Good

From 434 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.4

Meal

8.5

Location

8.6

Service and Facilites

8.4

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Traveler Reviews Urban 18

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Customer reviews

Hellen M. P.

8.8

/10

Reviewed 135 week(s) ago

Kamar nyaman dan bersih tapi pas masuk kamar, handuk dan sabunnya tidak ada dan di lorong cukup berantakan. Tapi overall cukup nyaman dan worth it. Penerima tamu ramah.

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Rizky H.

5.1

/10

Reviewed 136 week(s) ago

Dead water, free benefits of checking in early 120 minutes cannot be used at this hotel, there are no towels and mats.

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Safira Y. M.

8.5

/10

Reviewed 136 week(s) ago

It&#39;s delicious, only when the water is small, even though it&#39;s clean.

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Daniel K. B.

5.4

/10

Reviewed 138 week(s) ago

I checked out and a few moments back again to ask for my belongings that were left in the room. The receptionist said wow, looks like it's been thrown away sir. After that, every time you go in and out of the hotel, you have to park for 5 thousand. Even though I was a guest staying there, you know. Even so this hotel is still cheap and has a great position.

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Purnomo Purnomo

9.7

/10

Reviewed 140 week(s) ago

Humble staff, clean and tidy rooms, comfortable and safe.

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Accommodation's Reply

14 Jul 2022

Thanks for rating us, Purnomo! Your review made our day. We hope to please you with our services. Greetings, Jane!

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5.7

/10

Reviewed 146 week(s) ago

Sorry in advance, this inn is careless, the bed linen has a lot of used sperm, it's shabby, a lot of garbage outside, the bathroom is dirty, for the first and last time, just stay here. Bad.

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2 people find it helpful

Accommodation's Reply

16 Jun 2022

Hai, Aldiar, We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.

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Erica F. P.

5.4

/10

Reviewed 146 week(s) ago

The tap water in the bathroom is dead, there is no soap and shampoo, there is no mat, there is no tissue, the air conditioner is not cold, there is no trash box, there is no toilet paper.

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2 people find it helpful

Romzul Abidin

6.3

/10

Reviewed 147 week(s) ago

The sheets are not clean, the towels are the same, the rest is okay.

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1 people find it helpful

Zamroji H.

5.1

/10

Reviewed 149 week(s) ago

Dirty hotel, bed linen, dirty dirty pillows. Dirty bathroom, broken faucet. The lights are dim. Not like in the picture and description.

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1 people find it helpful

Firman S.

4.8

/10

Reviewed 157 week(s) ago

Bad service, dirty, smelly, this hotel is no longer suitable for families or vacations, wanting to use it just to sleep is not worth it. Got a 3rd floor room in the first room leaked and the room was generally dirty like dirty spray and the walls were damp and leaking. The room also smelled, the lobby and the road to the room were also dirty and trash was scattered on the stairs. Even though the position of the hotel is on a major road, it feels like a remote hotel without residents. Even worse, I asked for a request on the 2nd floor, he said there was nothing empty, only on the 3rd floor, as a result I was given a different room recommendation from the first. It turned out to be just as disappointing as the first room. Finally I went back down to the lobby, it's okay, I went up and down stairs 2 times to the 3rd floor. (Finally I decided not to stay there but I was bribed by the receptionist, what if I was on the 2nd floor room, he said he wasn't there. Sorry if you've been disappointed. I don't have tolerance, especially when I said there were no empty rooms on the 2nd floor, the receptionist wasn't consistent, or did they do it on purpose, I don't know either. also times the facilities and services. Hopefully the money can be used for cleaning capital, well.. Even though the condition of the pandemic reason for cleaning and smelling doesn't seem to need big capital, it's our obligation to provide good service to customers.

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3 people find it helpful

Accommodation's Reply

10 Mar 2022

Hi Firman! We do regret the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Masduku!

Dewi K.

5.1

/10

Reviewed 157 week(s) ago

There is no drinking water even though it has been extended and if you ask for towels, you have to go downstairs, they should be available in the room.

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Accommodation's Reply

08 Mar 2022

Sorry for the inconvenience, Dewi. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Kimawati!

Ricky H.

10.0

/10

Reviewed 157 week(s) ago

Highly recommended to stay.

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Accommodation's Reply

09 Mar 2022

Thank you for rating us highly, Ricky. We are pleased to know that the services we offer meet your expectations and we will endeavor to maintain them. Regards, Jake

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Sabaruddin N.

5.7

/10

Reviewed 160 week(s) ago

Dirty hotel. Dead water, and dark.

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1 people find it helpful

Accommodation's Reply

16 Feb 2022

We are sorry for the trouble caused, Sabaruddin!Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Kiman!

Ketut P.

6.3

/10

Reviewed 164 week(s) ago

The place is very dirty, then there is no towel, there is no mat. The bathroom smells really dirty. Cook, we'll go out for a while, we have to pay for parking. Parking only 5 thousand is very expensive. Very disappointed. Not recommend.

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MURGIANTO

6.0

/10

Reviewed 171 week(s) ago

When the water pump is turned off, it's hard to pee.

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Bramanda a.

9.7

/10

Reviewed 171 week(s) ago

Clean rooms, close to places to eat, recommended.

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Lapson S.

4.8

/10

Reviewed 173 week(s) ago

Dead water, dirty bed, lots of shoe spots on the bed, the pillowcases are so worn out like they haven't been replaced. Not recommended in my opinion.

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3 people find it helpful

Bavaria D. G.

5.7

/10

Reviewed 173 week(s) ago

lots of trash under the bed.

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Muhammad H.

4.5

/10

Reviewed 173 week(s) ago

Bad bad bad bad bad bad bad bad.

1 people find it helpful

Diana Diana

10.0

/10

Reviewed 174 week(s) ago

The price fits the pocket during the pandemic.

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