Grand Hotel Palace

Hotels
8.0
Very Good
From 254 verified guests reviews

What Guests Say About Their Stay

Verified traveler
10
/ 10
This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
Paula
10
/ 10
Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better!
Viktoria
10
/ 10
A charming place with a lovely pool and vibe. Staff very nice and breakfast very good
In the Area
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Via Lungomare Mediterraneo, 57, Marsala, Province of Trapani, Sicily, Italy, 91025

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Hotel Palace is a hotel in a good neighborhood, which is located at Marsala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel Palace

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Via Lungomare Mediterraneo, 57, Marsala, Province of Trapani, Sicily, Italy, 91025
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Discover More About Grand Hotel Palace

Location


Grand Hotel Palace is a hotel in a good neighborhood, which is located at Marsala.

About Grand Hotel Palace

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hotel Palace exclusively for you.

Get precious and unforgettable moment during your stay at Grand Hotel Palace.

All facilities in Grand Hotel Palace

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Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Hot tub
  • Marina
  • Garden
  • Library
  • Outdoor pool
  • Pool sun loungers

Business Facilities

  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Transportation

  • Access to train station (surcharge)
  • Limo or town car service
  • Area shuttle with surcharge

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • Hair salon

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Grand Hotel Palace

Important Note
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 16 December - 14 January, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 15 January - 15 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 16 March - 14 November, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available

Front desk staff will greet guests on arrival at the property.

The following facilities or services will be unavailable from January 15 2025 to February 2 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from November 1 to April 30:
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grand Hotel Palace
55
Number of floors in Grand Hotel Palace
2
Another facilities in Grand Hotel Palace
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Grand Hotel Palace

What are available facilities at Grand Hotel Palace?
There are top facilites at Grand Hotel Palace such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Palace?
The standard check-in time at Grand Hotel Palace is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Hotel Palace provide breakfast?
Yes, Grand Hotel Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Hotel Palace

8.0
Very Good

From 254 reviews

Cleanliness

8.6

Room Comfort

8.0

Location

7.2

Service and Facilites

8.4

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Traveler Reviews Grand Hotel Palace

Number of reviews per page
20
40

Top reviews

gregg
icon-Leisure
Leisure

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night
Janis

2.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

We got there after we reserved and it was dark and closed we didn’t even get in the property
Verified traveler

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast.
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Michelle
icon-Leisure with Partner
Leisure with Partner

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in.
Frank S
icon-Leisure
Leisure

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Just an ok experience. Felt it was less than advertised
James
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room
Cesare
icon-Leisure with Children
Leisure with Children

6.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

A Charming Stay with Room for Improvement My family and I recently spent four days at this historic hotel, drawn by its rich background and reputation. The property is impeccably clean, and the staff are incredibly gentle and hospitable. The service is courteous and attentive, reflecting the best of hospitality. However, considering the hotel’s storied past, we expected a more inclusive and detailed approach to service. While breakfast was included, the quality fell short of our expectations. When I requested eggs sunny side up, slightly turned over, I received overcooked eggs with crispy edges instead. We later learned that the waiters, not trained chefs, were responsible for cooking, which seemed unusual for a hotel of this caliber. The excuse given was the lack of appropriate cookware, which felt inadequate for a property with such a prestigious history. Another minor issue occurred during breakfast. As a parent of a three-year-old, I made a sandwich for my child and asked the waiter for napkins. To my surprise, he brought paper towels typically used in bathrooms. This oversight seemed out of place in a five-star establishment where attention to detail should be paramount. Overall, while the hotel offers a beautiful and clean environment with gracious staff, there are areas where improvements are needed, particularly in the dining experience and attention to detail. I would love to return, hoping the management takes these feedback points to heart to enhance the guest
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robert

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

very nice, calm, big pool, close to center
Dsvid

4.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too
Paula

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better!
Viktoria
icon-Business Family
Business Family

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

A charming place with a lovely pool and vibe. Staff very nice and breakfast very good
antonella

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Ottima location fronte mare, personale molto professionale e gentile .
Verified traveler
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 69 week(s) ago

Hotels.com verified review

Hotel is definitely not as seen in the pictures. There is no beach in 200m and location is in the middle of nowhere between warehouses. It may seems like an 5 star hotel but it was more like 2* hotel. Definitely not recommending for people with children since you have like nothing to do there. Rooms and the hotel also stinked and bed sheets were dirty. They also charge you for everything. Tourist trap for sure. Only good thing was that the personal was friendly.
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Melanie
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Faded glory in the extreme, 2* and not 5*, not conveniently located, no communal bar, charged €13 to have a tea brought to the room, I was disappointed by the experience….
Michael
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

My 2nd time staying at this property. I will be back again
Witold
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

Very tired hotel. Window view of an upgraded room was on barbed wired parking lot with train tracks. Breakfast an absolute minimum.
Adrian
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

Pleasant decorated room with comfortable bed. We stayed in a suite. Very pleasant helpful staff. Easy free parking. Need to drive a short distance to nearby public lot to access the town. Breakfast offerings were on the weak side not in keeping with the character of the hotel.
Eliza
icon-Business
Business

2.0

/10

Reviewed 102 week(s) ago

Hotels.com verified review

1. The door to the hotel room never closed properly without repeated attempts and great strength. It was very loud trying to close the door. 2. The remote to the television did not work. 3. The hotel was empty, void of customers yet it took great effort to be relocated to a room where the door closed properly. 4. It was just myself and two other guests in this massive dining room yet the waiter begrudgingly responded when I asked him to heat up the frittata. The frittata was ice cold on the buffet table. He warms the frittata and also brings runny scrambled eggs??? Absurd just completely absurd. I never asked for scrambled eggs. 5. Only three guests in this massive sized palace hotel and they couldn’t get it right.
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Andrew

6.0

/10

Reviewed 177 week(s) ago

Hotels.com verified review

Our stay was quite nice. Definitely not 5star. The room we were offered initially was really quite poor. At the back overlooking the railway line. Shower was a bit grubby. Anyway we were moved to a better room. The pool isnice and very clean. Restaurant is very beautiful, breakfast excellent. The hotel is just showing it’s age, a classic that perhaps needs a bit of TLC? Staff helpful
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Arthur J
icon-Business
Business

10.0

/10

Reviewed 198 week(s) ago

Hotels.com verified review

Second visit . Great setting, looking out on the Mediterranean and just down from historic Marsala producers. Staff is very kind and helpful; rooms are spacious; and the grounds have a majesty few can match. Would definitely book again.
Number of reviews per page
20
40

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Others 4 Grand Hotel Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.