Charming hotel with excellent staff and service, plus a great restaurant for evening meals. The only small downside is that it is a couple of kms from the main tourist zone, but that is a short walk and they have frequent minibus transfers for guests

Very enjoyable

Wonderful property! Staff great. Rooms spacious. Food very good. Loved the bar. BAD beer selection. Pool cold, but loved the hotel

We loved our stay at Ville sull'Arno as part of our honeymoon. The room was spacious and clean, and we had a great patio view of the river! The breakfast options were great, and the restaurant was also fantastic. The location was quiet and picturesque, while still only a 10-minute taxi ride to the city-center. However, one extremely disappointing staff interaction upon our arrival brings the score down to 4 stars, in what otherwise would easily have been a 5-star experience. We also gave 4 stars for the location only because some individuals may not enjoy the more secluded location that is a bit farther away from the "hub" of Florence. However, we very much enjoyed being in a quiet area, which was only a 10 minute taxi ride from the center of Florence. The staff was great during our actual stay, though we put 3 stars because there was extreme inflexibility with our hotel-arranged driver from the Florence airport. When we arrived in Florence, we realized that one of our checked bags of luggage had been left behind by the airline in Amsterdam. We called the hotel to see if they could push-back the driver's time about 1.5 hours to 2 hours to enable us to sort through the lost and found process with our airline and file our missing baggage claim with the airport staff, but the hotel was unwilling/unable to do so. This resulted in us being charged 75 Euros for a "no show" fee for the driver. The lack of flexibility our empathy for our situation was extremely disappointing.

Beautiful place authentic Tuscanian decor. Staff very helpful and pleasant 24/7 always ready to assist. Rooms big enough village type with nice bathroom size. Only thing had to walk 20sh minutes but safe no problem. Definitely awesome for place.

Beautiful property. Great service. Would not recommend a suite for 4 adults. One bedroom and twin beds are smaller than standard size

Friendly staff and the hotel was very clean. Made an error in the previous review regarding the VIP. I misunderstood what the status meant. Qverall, my stay was relaxing and comfortable.

Was an easy cab ride to Duomo area of Florence. We liked the pool area for late afternoon rest before dinner back in the center of town. If it was not 95 degrees we would have rode bikes in they give you for free.. Cab ride was 14 dollars with was pricey. Rooms were top of the line!!! One of the best rooms in all of our trip over 3 weeks in ITALY.

Nice hotel, clean very well kept with friendly staff. Breakfast and restaurant very good. A great choice to stay while visiting Florence!

Wonderful staff, clean and renovated rooms, pool is great for the Firenze heat. A little far from city centre but there is a frequent complimentary shuttle to and from the hotel.

This hotel is an oasis close to city center of Florence. It allowed us to rejuvenate in the middle of a 10 day vacation traversing Italy. The pool was wonderful, the suite was extremely comfortable, and the food was absolutely delicious! We would come back in a heartbeat!

Excellent!

Just left the hotel - fantastic property which is a little off the beaten path outside of the main touristy areas for a quieter experience. The property itself has great amenities and fantastic staff. Food was excellent as well. Rooms are very small and if you’re not used to certain shower nuances then you’ll need to adjust but everything is first rate.

A bit over priced for what we got

Super nice and beautiful rooms! Friendly staff and great restaurant next to the pool.

Was a beautiful hotel

Amazing and very nice comfortable place

Beautiful small hotel. Close enough to city center, but far enough to be quiet. Beautiful yards and gardens.

This place was not quite at the level as presented. While the staff was cordial, we experienced better service at both cheaper and more expensive hotels. Some requests to reception took multiple requests before they would be addressed. We ordered lunch from room service, the food was horrible.

Perfect spot to visit Florence and Relax Staff very friendly