Upon my arrival after 21 hours of travel, I was not even offered a basic courtesy such as a glass of water. Despite the hotel being advertised as luxurious and accommodating, I was met with a room that was dark and unwelcoming, an issue dismissed by staff with the explanation that “this is the design of the hotel.” It was only after contacting Expedia that I discovered other rooms were available, though I was initially denied any option to change rooms until hours later when new staff at the front desk offered an upgrade—something that could have been addressed much sooner. In addition, the following issues were present in room #511, further undermining the quality of my stay: • Sheets were only changed once during my six-night stay, and only after I specifically requested it. • Cups in the room were dirty, with visible eyelashes and hairs, yet no replacements were provided despite requests. • The coffee machine remained unclean throughout my stay, despite me not using it, and I had to repeatedly ask for basic amenities like tea bags. • Several maintenance issues, including a malfunctioning bidet, faulty shower tap, and dirty sinks that I had to clean myself. • The lack of basic amenities such as an ironing board and insufficient options to hang clothes, which is unacceptable for a hotel of this standing. Additionally, when requesting a late check-out the night before my departure, I was told that it was subject to availability, which should have been clear 18 hours bef

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Modern . Central location .

I love every aspect of this hotel , very well located with metro and tram stops nearby, wonderful welcoming, outstanding hospitality , modern and warm room with great welcome treats. You count with a very convenient shuttle (complementary) to the center of Milan, has an amazing rooftop lounge.

Everything beautiful service quality

Lovely hotel with very friendly staff and a nice rooftop bar. Room facilities were great and very easy to walk to the city centre or to get onto the metro with a stop right outside the hotel.

The second you approach ME Milan Il Duca the 5 star service begins. The doorman took out bags while greeting us and rolled them to the property for us. While checking in the front desk staff were incredible and offered us beverages while we checked in. On top of that they let us know we had received a room upgrade. The room was incredible and very modern. Our luggage was brought to our room shortly after. The rooftop bar was a great place for drinks and a scenic view of the city. They also bring you complimentary apps whenever you sit. The hotel staff called our room to make sure our stay was going well. The breakfast bar was also great. We checked out of the hotel and the doorman covered us with umbrellas while we walked to our taxi. We went to the train station and realized we booked the wrong date for our tickets and had to wait 4 hours before the next train out. Lost in a foreign city we decided to go back to the hotel. The staff greeted us with open arms and stored our luggage while we made more use of the rooftop bar. Overall it was an amazing stay at ME Milan Il Duca and we will definitely be returning.

Love this place. Good vibes. Amazing roof too. Great service.

Nice spot, clean modern rooms. Only downside is about a 20 minute walk to major shopping tourist attractions.

This hotel delivers a solid "middle upscale" experience. The bathroom in our room did not offer a lot of privacy to the rest of the room, so if that is an issue, be certain to book a different layout upfront. The concierge was very helpful with our concert tickets.

Love our hotel. Beautiful room, which was big and modern. Very clean. The hotel stuff is wonderful and helpful. Mimi the sweet dog that lives in the hotel is adorable! 10 minutes walk in the straight line from the central train station.

Perfect distance to the metro and the staff was exceptional! Highly recommend.

The staff was great and the hotel is very nice we had a great time!

It was good hotel and bit of expensive and not including parking

Was very nice

Nice

This is the second time we stay here, the staff are always lovely and the hotel is a charming minimalist designed property.

Good location very nice hotel. Great breakfast.

Beautiful Hotel

Endroit très plaisant.