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The FRAME Hotel
Hotels
9.4
Exceptional
From 494 verified guests reviews
What Guests Say About Their Stay
Nadia
10
/ 10
Room was clean and comfortable. Service was excellent. Location perfect. Highly recommend.
Verified traveler
10
/ 10
The FRAME surpassed our expectations! The property was very well located, beautiful, and the service and attention to detail were impeccable.
We were staying as part of our wedding festivities, and they went above and beyond to make our stay special.
We arrived and stored our luggage with ease. When we came back to check in, our bags were already in our room (which was a huge help), and we arrived to rose petals on our big and comfortable bed! Immediately after we got in, a complimentary bottle of champagne was delivered to our room.
I'm so happy this is the property I chose. We had some other wedding guests and my grandparents also stay on my recommendation, and everyone was so pleased and impressed. When we return to Florence, we will definitely come back to The FRAME!
Denise
10
/ 10
Modern lovely decor and wonderful overall design, the stolen Mona Lisa was found here! Excellent responsive and helpful staff.
In the Area
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Via Panzani 2, Duomo, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The FRAME Hotel
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Per room per night (excl. taxes & fees)
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What's around The FRAME Hotel
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Via Panzani 2, Duomo, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123
Discover More About The FRAME Hotel
Location
The FRAME Hotel is located in area / city Florence.
About The FRAME Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Enjoy luxurious treats and incomparable experience by staying at The FRAME Hotel.
All facilities in The FRAME Hotel
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Romantic proposal packages
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The FRAME Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 15 per person
- Airport shuttle fee: EUR 50 per person (one-way)
- Airport shuttle fee per child: EUR 50 (one-way)
- Nearby parking fee: EUR 30.00 per night (492 ft away; open 7:00 AM to midnight)
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
- Hosted evening meal: EUR 30
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The FRAME Hotel | 24 |
Another facilities in The FRAME Hotel | Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby |
Frequently asked question in The FRAME Hotel
What are available facilities at The FRAME Hotel?
There are top facilites at The FRAME Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The FRAME Hotel?
The standard check-in time at The FRAME Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The FRAME Hotel provide breakfast?
Yes, The FRAME Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The FRAME Hotel
Other sources (494)
9.4
Exceptional
From 494 reviews
Cleanliness
9.6
Room Comfort
9.2
Service and Facilites
9.6
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Traveler Reviews The FRAME Hotel
Number of reviews per page
20
40
Top reviews
Michelle
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Daniel was the best and was very welcoming and helpful
Nadia
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was clean and comfortable. Service was excellent. Location perfect. Highly recommend.
Heather
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Fantastic hotel with exceptional customer service and hospitality. Great location for exploring Florence and all members of the team made us feel so welcome and were available for any queries/requests we had. I'd visit Florence again, just to stay here. Building is full of character and breakfast here, was a great way to start the day.
Read More
Verified traveler
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The FRAME surpassed our expectations! The property was very well located, beautiful, and the service and attention to detail were impeccable.
We were staying as part of our wedding festivities, and they went above and beyond to make our stay special.
We arrived and stored our luggage with ease. When we came back to check in, our bags were already in our room (which was a huge help), and we arrived to rose petals on our big and comfortable bed! Immediately after we got in, a complimentary bottle of champagne was delivered to our room.
I'm so happy this is the property I chose. We had some other wedding guests and my grandparents also stay on my recommendation, and everyone was so pleased and impressed. When we return to Florence, we will definitely come back to The FRAME!
Read More
Donald
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
They have some kind of high tech lighting system in the room that was glitchy. They worked on it for about 2 hrs after we checked in. Finally got the lights to come on by changing out a switch box the next morning. Only had 1 light the first night that we could get on. The bathroom light. After the switch was changed out, there were still some lights that did not come on. The staff was friendly, and tried to help, but the hotel was full up, and they had no other rooms available. I’ve never been in such a small elevator. Opted to take the stairs. Thankfully I was only on the 2nd floor.
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John
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Rooms were a little tight but everything went good!
Sheina
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great location and friendly staff.
Denise
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Modern lovely decor and wonderful overall design, the stolen Mona Lisa was found here! Excellent responsive and helpful staff.
Nadine
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Perfect location and friendly, helpful staff.
Michelle
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Rooms need a paint job… this could be a 4 star with a little love
Verified traveler
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
They work with a garage that is close and safe. 3 minute walk. Check in was easy and friendly. Room was clean and spacious. We had a little living room, as well as a nice sized bedroom with a comfortable bed, nice window, it was quiet.
We had breakfast included and it was lovely. There’s a beautiful breakfast nook with lots of options for seating and lots of choices for breakfast-you will not be disappointed. Staff was super helpful friendly.
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Carrie
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This hotel is so cute! Clean, friendly staff, great rooms, super great location - loved everything about it!
Jill
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Our room was VERY small but the location was great and it was clean. It was perfect for a stay in the middle of downtown Florence when you are not planning to spend much time in the room. The staff were great, especially Alex.
Rajesh
Leisure
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
This very charming boutique property is within walking distance of all the main attractions in Florence. The fact that Mona Lisa's stolen painting was recovered from the property adds to the appeal. The property is well-appointed and has sophisticated rooms. However, it lacks other amenities that you would expect from a hotel of this caliber. The charm of the city, many F&B choices, and other amenities within the city more than compensate for what the hotel lacks.
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Liuska
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Amazing location. Alex and Margarita were amazing and very attentive
Allan
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Perfect hotel! Walking distance from all the important places
Neha
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Staff was super friendly. They really cared about the guests. Had umbrellas for a rainy day. Very clean. Safe. A a perfect location. 10 mins from the train station. Couple mins to the Duomo and a lot of good restaurants within 10 mins walk. Highly recommended
vanessa
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Excellent location. Close to train station and city center. Very well decorated and appointed. Great breakfast! Would definitely stay here again.
laura
Leisure Family
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We enjoyed our short stay at the frame. Staff were helpful and attentive and the location is very convenient. Our room had everything we needed. The parking garage is just a short walk from the hotel- be warned it is down a few very narrow streets! We were very grateful of the luggage storage so we could explore all of our second day. We would return
Read More
Alex
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Nice hotel close to everything in Florence.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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