JR-East Hotel Mets Shibuya

Hotels
8.6
Very Good
From 49 verified guests reviews

What Guests Say About Their Stay

Sam
10
/ 10
I really like how close this hotel is to Shibuya Station. The staff were very helpful!
Suzuko
10
/ 10
The cleaning staff was super friendly and helpful. Overall of the staff was very polite and accommodating. The train station is literally right in front of the hotel and the surrounding have great food choices. I will definitely come back if I ever visit Japan again
Virginia
10
/ 10
Hotel was central to everything - literally access to train station an elevator away and shopping! Minutes away from Shibuya Crossing - everything was easily accessible so was a great spot for us
In the Area
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3-29-17 Shibuya, Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0002
Strategic Location

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
JR-East Hotel Mets Shibuya is located in area / city Shibuya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around JR-East Hotel Mets Shibuya

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3-29-17 Shibuya, Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0002

9.1

Strategic Location
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Discover More About JR-East Hotel Mets Shibuya

Location


JR-East Hotel Mets Shibuya is located in area / city Shibuya.

About JR-East Hotel Mets Shibuya

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

JR-East Hotel Mets Shibuya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, JR-East Hotel Mets Shibuya is the right place to stay.

All facilities in JR-East Hotel Mets Shibuya

Others JR-East Hotel Mets Shibuya
Others

General

  • Parking
  • Microwave (shared)
  • Smoking area
  • Parking (surcharge)

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Public Facilities

  • Others
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in JR-East Hotel Mets Shibuya

Important Note
  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 1800 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at JR-East Hotel Mets Shibuya
195
Another facilities in JR-East Hotel Mets Shibuya
Parking, Microwave (shared), Smoking area, Parking (surcharge), Luggage storage

Frequently asked question in JR-East Hotel Mets Shibuya

What are available facilities at JR-East Hotel Mets Shibuya?
There are top facilites at JR-East Hotel Mets Shibuya such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at JR-East Hotel Mets Shibuya?
The standard check-in time at JR-East Hotel Mets Shibuya is starting from From 15:00 while the latest check-out time is at Before 11:00
Does JR-East Hotel Mets Shibuya provide breakfast?
Yes, JR-East Hotel Mets Shibuya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in JR-East Hotel Mets Shibuya

Traveloka (49)

Other sources (1,000)

8.6
Very Good

From 49 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.0

Location

9.0

Service and Facilites

8.4

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Traveler Reviews JR-East Hotel Mets Shibuya

Number of reviews per page
20
40

Customer reviews

Anita F. H.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 259 week(s) ago

Everything is good, close to shibuya station

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Ratih O. N.
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9.1

/10

Reviewed 266 week(s) ago

The hotel is located at the entrance of the New South Exit Shibuya Station so it is easily accessible from the Yamanote Line. The receptionist is friendly and helpful, the rooms are quite spacious, clean, and comfortable. Even though it is located at the station it is not noisy at all.
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yusuf h.
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6.0

/10

Reviewed 298 week(s) ago

Staff not friendly and very unhelpful! Big no no recommended hotel.
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1 people find it helpful

SRI MEGAWATI
icon-origin-TRAVELOKA

8.5

/10

Reviewed 298 week(s) ago

Hotel was very good, cool and clean, nice employee and near with many restaurant. It was awsome.

1 people find it helpful

Riyanto S. S.
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Family
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9.4

/10

Reviewed 298 week(s) ago

The location of the hotel is exceptional ... close to Shibuya Station and Shibuya Crossing Hachiko Statue
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Harry P.
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Family
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9.4

/10

Reviewed 299 week(s) ago

Good location just one step with Shibuya Station.. around hotel many shops and good restaurant.. will be back again

3 people find it helpful

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Putra F. A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.4

/10

Reviewed 303 week(s) ago

The first time you arrive in Tokyo goes straight up to the Narita Express by JR Pass stop at Shibuya Station. Exit the south west exit and direct the hotel door. The extraordinary position of this hotel is in Shibuya Station directly, the body is tired immediately meet the mattress. And surprisingly the double room is quite large for the size of a hotel in Tokyo. The position to Shibuya crossing is all very close. Very highly recommended hotel.
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3 people find it helpful

Cut A. R. P.
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Romantic
icon-origin-TRAVELOKA

8.5

/10

Reviewed 305 week(s) ago

The hotel was comfortable and so clean. The lobby is near the station. Will come back for sure and recommend this to my friend

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Marsella
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Family
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9.7

/10

Reviewed 308 week(s) ago

Really enjoy my stay in this hotel, this hotel is connected with Shibuya Station, but its about 500m from Yamanote line platform by foot, its located at New South Exit of Shibuya station, just follow the new south exit sign, talking about my stay, the room was really clean, quite spacious and they have a bathtub in the bathroom, its really helpful to soak my feet after a long trip strolling around Tokyo. The toiletries and amenities was really complete, the staff was really friendly and can speak English fluently, even they help me to send my luggage to osaka, Thank you to the hotel staff 🙏🏻 Arigato gozaimasu
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vania
icon-origin-TRAVELOKA

9.4

/10

Reviewed 316 week(s) ago

Everything is good, especially location. cleanliness should be improved.

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Vina K.
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8.5

/10

Reviewed 318 week(s) ago

The lobby can directly enter the station. Most narita express trains directly from the hotel don't bother, in front of a lot of food. The road to Shibuya 109 is not far away.
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1 people find it helpful

Ferry M.
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Family
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9.4

/10

Reviewed 320 week(s) ago

From the Shibuya station, it turns out to be quite far, having to go up the stairs 3 times to gate 4 and then heading to New South Gate and then walking again as far as 800 meters, so it's approximately 2 km from the Shibuya station, even though we walk in the station if we have to pull the suitcase. The room size is decent, although it can be said to be small, top cleanliness.
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1 people find it helpful

andy y.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 322 week(s) ago

Great Location next to jr south exit..3rd floor down the hotel is the jr shibuya station entrance

1 people find it helpful

Julianti F. A.
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Backpacking
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8.5

/10

Reviewed 326 week(s) ago

The location exactly in Shibuya station. To reach the hotel, you have to walk 10' to new south exit from JR platform. The facilities are good. But they need to clean the carpet in the room since it was dusty. Overall we enjoyed our stay in this hotel.

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Nadia K.
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Backpacking
icon-origin-TRAVELOKA

9.7

/10

Reviewed 328 week(s) ago

Really nice hotel with perfect location.. in shibuya station.. you can reach this hotel just go to new south exit at jr shibuya station.. and this hotel quite spacious and the hotel staff really helpful

1 people find it helpful

Elizabeth L.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 331 week(s) ago

The hotel location is extremely excellent; it is located at Shibuya station thus make it so easier to go anywhere! The receptionist was also hepful! However not recommended for the breakfast.

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