Keio Plaza Hotel Tokyo

Hotels
8.8
/10

Very Good

290 reviews

What Guests Say About Their Stay

Room Space (6)
Distance To City Center (5)
Staff Friendliness (5)
Bedroom (5)
Erlin H.
9.7
/ 10
It was a great stay, 2018 we’ve been stay here with travel group, and we come back as a solo travelers, it was a great stay, we stay for 4 nights and we got upgrade, the view was amazing if the sky clear we can see mount fuji. The room is spacious all clean, hotel is in the city, airport limousine also stop by and from here, its very comfortable. Me and my husband like it very much, will be back for sure 🙏🏻🙏🏻 and hopefully got the best view again 😊
Chic A.
9.7
/ 10
Great hotel with great view of Shinjuku. We were lucky enough that we could see mt. Fuji from our room. Plenty of amenities were refilled every day. Would definitely stay again.
Siriporn R.
9.4
/ 10
Good location, many restaurants in front of the hotel, Limousine bus service to airport are excellent, free bus to Disneyland (reservation needed), good view from room.
Sabatini R. C. B.
10.0
/ 10
Amazing 5 daya at Keio. The staff is super friendly and helpful, the hotel service was super!
Sandra Liauw
8.8
/ 10
Very convenient and spacious room.
In the Area
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2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Shinjuku, Kanto, Japan, 160-8330

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Keio Plaza Hotel Tokyo is located in area / city Shinjuku. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Shinjuku, Kanto, Japan, 160-8330
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Location


Keio Plaza Hotel Tokyo is located in area / city Shinjuku.

About Keio Plaza Hotel Tokyo

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Keio Plaza Hotel Tokyo exclusively for you.

Keio Plaza Hotel Tokyo is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Keio Plaza Hotel Tokyo.

All facilities in Keio Plaza Hotel Tokyo

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Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Parking
  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Souvenir shop
  • Grocery
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Computer station

Things to Do

  • Shops

Transportation

  • Theme park shuttle

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Keio Plaza Hotel Tokyo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 3500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 25000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 05:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Keio Plaza Hotel Tokyo
1453
Number of floors in Keio Plaza Hotel Tokyo
47
Another facilities in Keio Plaza Hotel Tokyo
Laundry service, Newspaper in lobby, Tours, Multilingual staff, Wedding service

Frequently asked question in Keio Plaza Hotel Tokyo

What are available facilities at Keio Plaza Hotel Tokyo?
There are top facilites at Keio Plaza Hotel Tokyo such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Keio Plaza Hotel Tokyo?
The standard check-in time at Keio Plaza Hotel Tokyo is starting from 15:00 - 05:00 while the latest check-out time is at Before 11:00
Does Keio Plaza Hotel Tokyo provide breakfast?
Yes, Keio Plaza Hotel Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Keio Plaza Hotel Tokyo

Traveloka (290)

Other sources (1,961)

8.8
Very Good

From 290 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.9

Location

9.1

Service and Facilites

9.0

People often mention about Keio Plaza Hotel Tokyo
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Room Space (3)
Distance to City Center (2)
Accessibility (2)
Staff Friendliness (2)
Wifi (2)
Check-in/out Time (2)
Ambiance (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
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Traveler Reviews Keio Plaza Hotel Tokyo

Number of reviews per page
20
40
Customer reviews
suherman
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Keio Hotel Tokyo is a very comfortable hotel in the Shinjuku area, which has easy access to the subway, JR, and shinkansen.

1 people find it helpful

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Pendi W.
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Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 15 week(s) ago

Its a good and big hotel. Near station and everything you need. You can go there from airport using limousine bus so you don't need to send luggage or carry the luggage from train station. It will drop you right in front of the hotel lobby and you can also book the limousine bus from the hotel concierge to go back to airport. Very convenient
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Pendi W.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 15 week(s) ago

The hotel is near everywhere, not far from station and also can use limousine to go to this hotel from airport or from the hotel lobby to the airport.

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E***k
icon-origin-TRAVELOKA

10.0

/10

Reviewed 19 week(s) ago

All is good and satisfying, highly recommended to stay here again
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2 people find it helpful

E***k
icon-origin-TRAVELOKA

10.0

/10

Reviewed 20 week(s) ago

Great place, comfortable, clean and good service
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Shirley
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Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 24 week(s) ago

Service is good, location is okay, need to walk abit from shinjuku station. Room is huge for japan size, downside was when I reach hotel at 3pm (check in time) they said my room is not ready, but then they changed my room to another room (similar type) and I got the room view that doesn't fully city view, altho I have requested previously. Stayed there for 4 nights. My view across is office building 😅😅 quite disappointing. 😅
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3 people find it helpful

Michael A. I.
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Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 31 week(s) ago

Stayed here for 3 days, it was wonderful.

1 people find it helpful

D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 48 week(s) ago

Amenities kcl2, for the bathroom is not separated between the bath tub and shower room like other 4-5 star htl2. But overall like staying here, this is the 2nd time to Japan to stay here.
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1 people find it helpful

z***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 50 week(s) ago

Nice big room. Helpful staff helpful. About 10 min to shinjuku station. Busy hotel with many tour group.

1 people find it helpful

P***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 52 week(s) ago

Best Hotel with all the nearby shopping area in Shinjuku.

1 people find it helpful

P***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 52 week(s) ago

Always the best hotel in Tokyo. Have been here for 3 times everytime I come to Tokyo.

1 people find it helpful

Heron Awang
icon-origin-TRAVELOKA

9.7

/10

Reviewed 55 week(s) ago

Tempatnya strategis hanya 15 menit berjalan kaki ke Shinjuku Station & banyak restoran makanan deket hotel & ada minimart juga. Hotel cukup luas, bersih & nyaman, pelayanannya juga sangat bagus. Kebetulan saya mendapatkan kamar yang bisa melihat gunung fujiyama yang menakjubkan pas saat itu cuaca sedang bagus. Rekomendasi hotel ….
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4 people find it helpful

Kyra G. S.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 61 week(s) ago

The hotel is clean even it is an old hotel. There is a continent store inside the hotel. It is very easy to get to anywhere.

1 people find it helpful

Nyoto T. P.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 62 week(s) ago

Had a wonderful stay at the Keio Plaza Shinjuku. Our check in process was quick and we got a surprise upgrade thanks to Roman the concierge who made our stay that much more special. The rooms were large for Tokyo standards, and the bathroom included all the proper amenities. Service was excellent of course and I would say of a higher standard than the Keio Plaza Sapporo where I had stayed prior. Location is close enough to Shinjuku but still a good 10-15 mins walk to the main Shinjuku station. Overall would not hesitate to stay again whenever we are in Tokyo.
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2 people find it helpful

Kristo A.
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9.4

/10

Reviewed 70 week(s) ago

Good location. Staff ramah dan friendly.

3 people find it helpful

Kristo A.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 70 week(s) ago

Clean rooms, satisfying service.... Good location...
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1 people find it helpful

Tanti Sisilya
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6.3

/10

Reviewed 71 week(s) ago

Very slow check in process with a trainee staff. She does not speak a good english so it was so hard to understand. I hope hotel management doesn't assign somebody who is not capable enough to handle guest check in yet. It took more than 30 minutes to handle my check in. Room does not match description in app which says separate bath and shower but in fact the room was shower over bath (showering on the bathtub). App needs to edit the description in this hotel room. The bathtub was not properly cleaned so it was slippery and I got tripped over and fell in the bathtub while I had my shower. I hope keio plaza management tell the cleaner to clean it more properly next time. However the location was great. It is very close to train station and shopping centre.
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Rudi S.
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9.7

/10

Reviewed 71 week(s) ago

Good hotel. Close to the famous shinjuku night life. Many good restaurant inside the hotel itself. Recommended hotel for vacation or doing business. Will stay there again in my future trip to tokyo.

4 people find it helpful

Lie
icon-origin-TRAVELOKA

8.4

/10

Reviewed 72 week(s) ago

Room not as in pictures, looks old comparing with the price, but good locations.

2 people find it helpful

Christian S.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 74 week(s) ago

Been staying in this hotel for 20 years. Always like this hotel and shinjuku area.

1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.