Banyan Tree Kuala Lumpur

Hotels

9.1

/10

Exceptional

57 reviews
In the Area
See Map
2 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Banyan Tree Kuala Lumpur is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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2 Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Lobby Banyan Tree Kuala Lumpur
Lobby 2 Banyan Tree Kuala Lumpur

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Location


Banyan Tree Kuala Lumpur is located in area / city Kuala Lumpur City Centre.

About Banyan Tree Kuala Lumpur

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Banyan Tree Kuala Lumpur.

Banyan Tree Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Banyan Tree Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Banyan Tree Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Banyan Tree Kuala Lumpur.

All facilities in Banyan Tree Kuala Lumpur

Bar, Cafe and Lounge Banyan Tree Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Banyan Tree Kuala Lumpur
Swimming Pool
Entertainment Facility Banyan Tree Kuala Lumpur
Entertainment Facility
Common Space Banyan Tree Kuala Lumpur
Common Space
Lobby Banyan Tree Kuala Lumpur
Lobby

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

General

  • Swimming pool

Accommodation Policy & General Information in Banyan Tree Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Banyan Tree Kuala Lumpur
55
Number of floors in Banyan Tree Kuala Lumpur
9
Another facilities in Banyan Tree Kuala Lumpur
WiFi in public area, Concierge, 24-hour Receptionist, Babysitting with surcharge, Outdoor pool

Frequently asked question in Banyan Tree Kuala Lumpur

What are available facilities at Banyan Tree Kuala Lumpur?
There are top facilites at Banyan Tree Kuala Lumpur such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Banyan Tree Kuala Lumpur?
The standard check-in time at Banyan Tree Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Banyan Tree Kuala Lumpur

9.1
Exceptional

From 57 reviews

Provided by travelers on
Cleanliness

9.4

Room Comfort

9.5

Meal

8.8

Location

9.5

Service and Facilites

9.4

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Traveler Reviews Banyan Tree Kuala Lumpur

Number of reviews per page
20
40

Customer reviews

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Lucia R. P.
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10.0

/10

Reviewed 109 week(s) ago

Fancy luxury instagramable staycation in the heart of Kuala Lumpur. Top notch service and hospitality.

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Accommodation's Reply
23 Mar 2023
Dear Lucia Roly Prihandini, It was our pleasure to serve you during your staycation at Banyan Tree Kuala Lumpur. We humbly thank you for the comments shared during your recent stay with us. We appreciate your patronage and looking forward to your return. Best Regards, Rudy Oretti General Manager
Muhammad K. B. K.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 143 week(s) ago

You feel very welcomed the moment you stepped walk in through the lift lobby. The check in was smooth and easy as you just need to sit and they will take care of the rest. The room was nice and the view is the one that did it for me. The rooftop breakfast experience was also awesome and just can't wait to come back for another visit.
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Mochtar K.
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6.4

/10

Reviewed 150 week(s) ago

Well, staff promised early check-in on my second stay, broke their promise, never said it was subject to availability. I purposely came back from Genting earlier because of their guarantee, eventually was given room at 3.15 PM. Requested a side by side room, was also not given. FYI, I stayed for 3 nights on 1st May and another 1 night on 6th of May. Not to mention during my first stay, the room is not available until above 4 PM, and to make it worse, rushed cleaning resulted in slimy floors. I thought service is part of the price. Disappointed on the Banyan Tree standards.
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2 people find it helpful

Mochtar K.
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6.0

/10

Reviewed 151 week(s) ago

Well, to start off, we stayed for 3 nights for 2 rooms on 1st of May 2022 on our trip to Kuala Lumpur, we went to check-in at 3.30 pm, however the room was yet available, so eventually have to wait until 4.30 pm for our room to be ready, sad to be said, the rushedly cleaned room had slimy floors in some areas. Then on 4th of May we checked out for 2 nights in Genting, during check-out, we were promised early check in of 12 PM for 6th of May stay since we are coming back for one more night. Therefore, we scheduled our trip back from Genting early also to adjust. Disapointingly, we arrived at 1.15 PM, was not given rooms until 3.15 PM. Please note that the staff guaranteed us the early check-in, and never subject to availability. Guess this is what happens when the hotel is too full, they can do anything to squeeze all their guests into any rooms available. Didn't expect this from Banyan Tree standards, I thought service is part of the price. Not to mention our request of a simple side by side rooms that was guaranteed also by the hotel staff, was eventually a no show.
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NOR D. B. C. M. N.
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10.0

/10

Reviewed 158 week(s) ago

I had pleasant stay. Check in out time superfast and friendly staff. Great breakfast option and delicious. We stay at level 53A. The bath tub is super huge with automate toilet. I love the scent that they use in the room. Extremely clean. Its worth for money ❤️. Thank you Banyan
+2

2 people find it helpful

COLLIN T. H. W.
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9.7

/10

Reviewed 166 week(s) ago

Excellent service by the staff. The room is spacious And exact same as per booking. Will revisit again this hotel. The reception located at 53rd floor. Room is from 54-56 floor. Breakfast at 58 floor if not mistaken. Morning breakfast view is nice facing to petronas twin tower.
+2

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Tan K. C.
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10.0

/10

Reviewed 169 week(s) ago

Great breakfast, even better hospitality. Highly recommended!

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Muhammad F. B. S.
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10.0

/10

Reviewed 175 week(s) ago

Suitable for luxurious retreat and self-pampering time.

1 people find it helpful

amirah s.
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9.7

/10

Reviewed 201 week(s) ago

Amazing stay at sanctuary suite. Room was super spacious. Extremely romantic with the pool in front of the bed overlooking KLCC. Staff named Zach was pleasantly polite and helpful. Other staffs were very friendly too. Loved every bit of the staycation. Would definitely comeback :)

2 people find it helpful

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Mohammad V.
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9.4

/10

Reviewed 208 week(s) ago

Overall, my family and I have a pleasant stay in Banyan Tree Hotel. The good: • They have arguably the best breakfast menu among Hotels in KL • Since we stay with a baby, they let us have an in room breakfast. • The check in process is really smooth almost left us do nothing then giving them our identity card. We needed to wait for around 30mins, so they bring us to Vertigo to enjoy coffee and tea with amazing view from level 59. • When we are about to go back home, the lobby staff assisting us from level 53 to the car park. The bad: • When I arrived and dropping the luggage in front of lobby, the bellman didn't reach out to me. Even after I call them that I want to check-in, there are some seconds they are just look at me before coming and ask my hotel booking ticket. However they are very responsive to the car that just came after me.
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3 people find it helpful

Suliana B. B. U.
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8.5

/10

Reviewed 208 week(s) ago

We had a blast during our stay at Banyan Tree hotel, we enjoyed dinner at Horizon Grill and coffee time at the rooftop bar. The room was super huge, clean and the staff was very helpful.

1 people find it helpful

Hoo M. L.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 221 week(s) ago

I had the pleasant stay. The room is comes with the daily scented oil, housekeeping will light it up during turn down service. The aroma is smells good and with the music in the room. It will makes you feel relaxing and have a good sleep. Thank you for the hospitality service.

1 people find it helpful

Marcus T. F. H.
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8.5

/10

Reviewed 238 week(s) ago

Great service by the hotel staff. Overall, enjoyable stay!

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Joshua S.
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Romantic
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9.7

/10

Reviewed 273 week(s) ago

If you want to try a new experience in your stay you must try staying at this hotel.
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3 people find it helpful

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Sujinda W.
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Shopping and Culinary
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9.7

/10

Reviewed 283 week(s) ago

Value for money Service is good beyond 5 stars, do not brag, staff pay attention to everything.
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1 people find it helpful

Wan Z. Z.
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Romantic
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9.7

/10

Reviewed 303 week(s) ago

Love our staycation. Been upgraded to sanctuary suite with sunken pool in room!

1 people find it helpful

YADI
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9.7

/10

Reviewed 313 week(s) ago

A luxurious and friendly hotel with a beautiful view from the 53rd floor (reception, pool and gym) and from the 58/59 (horizon grill and vertigo) floors, the hotel can be accessed from the pavilion.
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1 people find it helpful

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Edy d.
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Shopping and Culinary
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9.7

/10

Reviewed 313 week(s) ago

Spacious room, there is a road connected to the pavilion mall, friendly service. I will return to stay at this hotel.
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1 people find it helpful

Candra
icon-Business
Business
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9.7

/10

Reviewed 315 week(s) ago

Great ambience and clean at all

1 people find it helpful

ENIWATI ENIWATI
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.7

/10

Reviewed 325 week(s) ago

Clean, close to Pavillion Mall, impressive.
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3 people find it helpful

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Bedroom 4 Banyan Tree Kuala Lumpur

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