Banyan Tree Kuala Lumpur

Hotels
9.1
Superb
From 57 verified guests reviews
In the Area
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02, Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
Strategic Location

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Banyan Tree Kuala Lumpur is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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02, Jalan Conlay, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

9.6

Strategic Location
Lobby Banyan Tree Kuala Lumpur
Lobby 2 Banyan Tree Kuala Lumpur

Discover More About Banyan Tree Kuala Lumpur

Location


Banyan Tree Kuala Lumpur is located in area / city Kuala Lumpur City Centre.

About Banyan Tree Kuala Lumpur

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Banyan Tree Kuala Lumpur.

Banyan Tree Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Banyan Tree Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Banyan Tree Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Banyan Tree Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Banyan Tree Kuala Lumpur.

All facilities in Banyan Tree Kuala Lumpur

Bar, Cafe and Lounge Banyan Tree Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Banyan Tree Kuala Lumpur
Swimming Pool
Entertainment Facility Banyan Tree Kuala Lumpur
Entertainment Facility
Common Space Banyan Tree Kuala Lumpur
Common Space
Lobby Banyan Tree Kuala Lumpur
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast served to the table
  • Dining area
  • Set menu dinner
  • Set menu lunch

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa

General

  • AC
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Secure parking
  • Valet parking (surcharge)

Kids and Pets

  • Babysitting
  • Highchairs

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Banyan Tree Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in. Please check with the hotel upon arrival regarding these taxes. extended the imposed smoking ban, further including hotel public areas, restaurants, and guest rooms. In compliance with the ban, smoking is now only permitted 3 metres away from the hotel building with our designated area found in hotel’s porch cochere/ main entrance.
Stays are permitted for fully vaccinated individuals only.
Our city view rooms offer a unique perspective of Kuala Lumpur's dynamic skyline. Given the city's continuous growth and development, some rooms may overlook areas where urban revitalisation is in progress. In view of this, if you wish to change your room, our experienced team is here to assist you. Please note that room type selection is contingent upon availability and may involve an additional charge.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Banyan Tree Kuala Lumpur
55
Number of floors in Banyan Tree Kuala Lumpur
60
Another facilities in Banyan Tree Kuala Lumpur
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Banyan Tree Kuala Lumpur

What are available facilities at Banyan Tree Kuala Lumpur?
There are top facilites at Banyan Tree Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Banyan Tree Kuala Lumpur?
The standard check-in time at Banyan Tree Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Banyan Tree Kuala Lumpur provide breakfast?
Yes, Banyan Tree Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Banyan Tree Kuala Lumpur

Overall Rating & Reviews

From 57 verified guests reviews
9.1
Superb
Fantastic
37
Very Good
15
Satisfying
3
Average
2
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Lucia R. P.
Staycation
10
/ 10
26 Feb 2023
Fancy luxury instagramable staycation in the heart of Kuala Lumpur. Top notch service and hospitality.

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Accommodation's Reply
23 Mar 2023
Dear Lucia Roly Prihandini, It was our pleasure to serve you during your staycation at Banyan Tree Kuala Lumpur. We humbly thank you for the comments shared during your recent stay with us. We appreciate your patronage and looking forward to your return. Best Regards, Rudy Oretti. General Manager.
MK
Muhammad K. B. K.
Staycation
10
/ 10
03 Jul 2022
You feel very welcomed the moment you stepped walk in through the lift lobby. The check in was smooth and easy as you just need to sit and they will take care of the rest. The room was nice and the view is the one that did it for me. The rooftop breakfast experience was also awesome and just can't wait to come back for another visit.
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MK
Mochtar K.
Holiday
6.4
/ 10
11 May 2022
Well, staff promised early check-in on my second stay, broke their promise, never said it was subject to availability. I purposely came back from Genting earlier because of their guarantee, eventually was given room at 3.15 PM. Requested a side by side room, was also not given. FYI, I stayed for 3 nights on 1st May and another 1 night on 6th of May. Not to mention during my first stay, the room is not available until above 4 PM, and to make it worse, rushed cleaning resulted in slimy floors. I thought service is part of the price. Disappointed on the Banyan Tree standards.
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2 liked this review

MK
Mochtar K.
Holiday
6
/ 10
06 May 2022
Well, to start off, we stayed for 3 nights for 2 rooms on 1st of May 2022 on our trip to Kuala Lumpur, we went to check-in at 3.30 pm, however the room was yet available, so eventually have to wait until 4.30 pm for our room to be ready, sad to be said, the rushedly cleaned room had slimy floors in some areas. Then on 4th of May we checked out for 2 nights in Genting, during check-out, we were promised early check in of 12 PM for 6th of May stay since we are coming back for one more night. Therefore, we scheduled our trip back from Genting early also to adjust. Disapointingly, we arrived at 1.15 PM, was not given rooms until 3.15 PM. Please note that the staff guaranteed us the early check-in, and never subject to availability. Guess this is what happens when the hotel is too full, they can do anything to squeeze all their guests into any rooms available. Didn't expect this from Banyan Tree standards, I thought service is part of the price. Not to mention our request of a simple side by side rooms that was guaranteed also by the hotel staff, was eventually a no show.
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Review photo of Banyan Tree Kuala Lumpur from Mochtar K.

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ND
NOR D. B. C. M. N.
Staycation
10
/ 10
19 Mar 2022
I had pleasant stay. Check in out time superfast and friendly staff. Great breakfast option and delicious. We stay at level 53A. The bath tub is super huge with automate toilet. I love the scent that they use in the room. Extremely clean. Its worth for money ❤️. Thank you Banyan
Review photo of Banyan Tree Kuala Lumpur from Nor D. B. C. M. N.
Review photo of Banyan Tree Kuala Lumpur 2 from Nor D. B. C. M. N.
Review photo of Banyan Tree Kuala Lumpur 3 from Nor D. B. C. M. N.
Review photo of Banyan Tree Kuala Lumpur 4 from Nor D. B. C. M. N.
Review photo of Banyan Tree Kuala Lumpur 5 from Nor D. B. C. M. N.
Review photo of Banyan Tree Kuala Lumpur 6 from Nor D. B. C. M. N.
Review photo of Banyan Tree Kuala Lumpur 7 from Nor D. B. C. M. N.

1 liked this review

CT
COLLIN T. H. W.
Holiday
9.7
/ 10
19 Jan 2022
Excellent service by the staff. The room is spacious And exact same as per booking. Will revisit again this hotel. The reception located at 53rd floor. Room is from 54-56 floor. Breakfast at 58 floor if not mistaken. Morning breakfast view is nice facing to petronas twin tower.
Review photo of Banyan Tree Kuala Lumpur from Collin T. H. W.
Review photo of Banyan Tree Kuala Lumpur 2 from Collin T. H. W.
Review photo of Banyan Tree Kuala Lumpur 3 from Collin T. H. W.
Review photo of Banyan Tree Kuala Lumpur 4 from Collin T. H. W.
Review photo of Banyan Tree Kuala Lumpur 5 from Collin T. H. W.
Review photo of Banyan Tree Kuala Lumpur 6 from Collin T. H. W.
Review photo of Banyan Tree Kuala Lumpur 7 from Collin T. H. W.

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TK
Tan K. C.
Staycation
10
/ 10
04 Jan 2022
Great breakfast, even better hospitality. Highly recommended!

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Muhammad F. B. S.
Staycation
10
/ 10
18 Nov 2021
Suitable for luxurious retreat and self-pampering time.
Review photo of Banyan Tree Kuala Lumpur from Muhammad F. B. S.
Review photo of Banyan Tree Kuala Lumpur 2 from Muhammad F. B. S.
Review photo of Banyan Tree Kuala Lumpur 3 from Muhammad F. B. S.
Review photo of Banyan Tree Kuala Lumpur 4 from Muhammad F. B. S.

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as
amirah s.
Staycation
9.7
/ 10
19 May 2021
Amazing stay at sanctuary suite. Room was super spacious. Extremely romantic with the pool in front of the bed overlooking KLCC. Staff named Zach was pleasantly polite and helpful. Other staffs were very friendly too. Loved every bit of the staycation. Would definitely comeback :)

2 liked this review

Mohammad V.
Staycation
9.4
/ 10
05 Apr 2021
Overall, my family and I have a pleasant stay in Banyan Tree Hotel. The good: • They have arguably the best breakfast menu among Hotels in KL • Since we stay with a baby, they let us have an in room breakfast. • The check in process is really smooth almost left us do nothing then giving them our identity card. We needed to wait for around 30mins, so they bring us to Vertigo to enjoy coffee and tea with amazing view from level 59. • When we are about to go back home, the lobby staff assisting us from level 53 to the car park. The bad: • When I arrived and dropping the luggage in front of lobby, the bellman didn't reach out to me. Even after I call them that I want to check-in, there are some seconds they are just look at me before coming and ask my hotel booking ticket. However they are very responsive to the car that just came after me.
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3 liked this review

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.