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Berjaya Penang Hotel
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Berjaya Penang Hotel
Hotels
8.4
/10
Very Good
3,949 reviews
What Guests Say About Their Stay
Staff Friendliness (49)
Bedroom (44)
Surroundings (37)
Accessibility (34)
Rina R.
8.5
/ 10
Highly recommended for those who have business with the Indonesian Embassy just a short walk from this hotel
Fransisca W. K. H.
9.7
/ 10
The hotel very spacious and comfy. Friendly staff. Clean room and bathroom. Location is very near to many good places.
randy s.
9.4
/ 10
Short distance walk to adventist, great location, nice room and hospitality, we always stay here whenever we go to penang for medical treatment
Tonny
9.4
/ 10
The hotel is perfect medical travel since it is just opposite side from Penang Adventist Hospital, especially for the Heart Centre. Close to some hawkers street food areas and some pharmacies too.
Henry L. S. F.
9.4
/ 10
Great story. Attentive and the best service.
In the Area
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One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Berjaya Penang Hotel
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Per room per night (excl. taxes & fees)
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What's around Berjaya Penang Hotel
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One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
Discover More About Berjaya Penang Hotel
Location
Staying at Berjaya Penang Hotel is a good choice when you are visiting Gurney Drive.
About Berjaya Penang Hotel
Whether you are planning an event or other special occasions, Berjaya Penang Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Berjaya Penang Hotel.
Are you a shopaholic? Staying at Berjaya Penang Hotel will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Berjaya Penang Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Berjaya Penang Hotel, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Berjaya Penang Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Berjaya Penang Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Berjaya Penang Hotel.
All facilities in Berjaya Penang Hotel
Swimming Pool
Fitness Center
Functional Hall
Lobby
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Medical service
- Mobile
- Multilingual staff
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Terrace
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Theatre/auditorium
Food and Drinks
- Bar
- Breakfast
- Buffet breakfast
- Buffet lunch
- Dining area
- Snacks
Transportation
- Airport transfer
- Limited parking
- Limo or town car service
Things to Do
- Fitness center
- Outdoor pool
Connectivity
- Internet point
- Free WiFi
Accessibilty
- Disabled access friendly
Kids and Pets
- Babysitting
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Berjaya Penang Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, Malaysian rate only for Malaysian. The required documents can be in the form of soft copy.
Facility
Water Disruption open for limited number of guests per day from 10-1-2024 to 10-1-2024.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Berjaya Penang Hotel | 320 |
Number of floors in Berjaya Penang Hotel | 29 |
Another facilities in Berjaya Penang Hotel | Bellhop, Welcoming drinks, Concierge, Money changer, Front desk |
Frequently asked question in Berjaya Penang Hotel
What are available facilities at Berjaya Penang Hotel?
There are top facilites at Berjaya Penang Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Berjaya Penang Hotel?
The standard check-in time at Berjaya Penang Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Berjaya Penang Hotel provide breakfast?
Yes, Berjaya Penang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Berjaya Penang Hotel
Traveloka (3,949)
8.4
Very Good
From 3,949 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.0
Location
8.8
Service and Facilites
8.4
People often mention about Berjaya Penang Hotel
All
Staff Friendliness (33)
Bedroom (25)
Ambiance (23)
Variety (22)
Bathroom (21)
Surroundings (20)
Accessibility (20)
Taste (20)
Family Friendly (17)
Room Space (17)
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Traveler Reviews Berjaya Penang Hotel
Number of reviews per page
20
40
Customer reviews
gregorius s.
8.8
/10
Reviewed 3 hour(s) ago
Nice hospitality, close to Adventist Hospital.
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J***n
Medical
8.8
/10
Reviewed 2 week(s) ago
friendly hotel staff, fast service.
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Accommodation's Reply
19 Mar 2025
Dear J***n,
Thank you for your feedback! We are happy to hear that you enjoyed the friendly staff and prompt service. We look forward to welcoming you back soon.
See original
O***i
Medical
8.5
/10
Reviewed 4 week(s) ago
clean room, close to gurney plaza, also close to island hospital
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1 people find it helpful
Accommodation's Reply
19 Mar 2025
Dear O***i
Thank you for your feedback! We are glad you enjoyed the cleanliness of the room and the strategic location, close to Gurney Plaza and Island Hospital. We look forward to welcoming you back.
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RS
Rismawati S.
Medical
9.1
/10
Reviewed 4 week(s) ago
It's a pleasure to stay at Berjaya Hotel
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Accommodation's Reply
19 Mar 2025
Dear Rismawati S,
Thank you for your positive feedback! We are glad you enjoyed your stay at Berjaya Penang Hotel. We look forward to welcoming you back in the future.
See original
RS
Rismawati S.
Medical
10.0
/10
Reviewed 4 week(s) ago
Staying at Berjaya Hotel is pleasant
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1 people find it helpful
Accommodation's Reply
19 Mar 2025
Dear Rismawati
Thank you for your positive feedback! We are glad you enjoyed your stay at Berjaya Penang Hotel. We look forward to welcoming you back in the future.
See original
y***i
Medical
9.7
/10
Reviewed 5 week(s) ago
I think the hotel must concern the shower at bathroom in room 1740 (the room I'd stayed).
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Accommodation's Reply
26 Feb 2025
Dear y***i,
Thank you for your feedback. We apologize for the issue with the shower in room 1740. We will have our maintenance team inspect and address the concern to ensure a better experience for future guests. We appreciate you bringing this to our attention and hope to welcome you back soon.
A***l
Medical
9.4
/10
Reviewed 5 week(s) ago
Good, close to everywhere. Good service. Free wheelchair rental for 5 days
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Accommodation's Reply
26 Feb 2025
Dear A***l,
Thank you for your positive feedback! We are happy to hear that you enjoyed your stay and the facilities provided. We look forward to welcoming you back in the future for an even more enjoyable experience.
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Y***s
8.5
/10
Reviewed 6 week(s) ago
Strategic location, good service, many room options, very varied breakfast menu. Will be the main choice if I go there again.
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Accommodation's Reply
26 Feb 2025
Dear Y***s,
Thank you for your positive feedback! We are very happy to hear that you enjoyed the location, service, and breakfast options we offer. We look forward to welcoming you back as our main guest on your next visit.
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E***e
10.0
/10
Reviewed 6 week(s) ago
Closest to Adventist Hospital,
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Accommodation's Reply
26 Feb 2025
Dear E***e,
Thank you for your feedback! We are happy to hear that our hotel's location close to RS Adventis made your stay convenient. We look forward to welcoming you back in the future.
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N***g
Staycation
6.6
/10
Reviewed 7 week(s) ago
Parking issue. Validate card before exit, charge for Rm10. Press for help no one attend. Complaint to front desk but front desk divert to parking security which have to go to security office in basement. Unclaimed due to paid. Complicated process. Lastly force to pay for it. Very bad experience of it. The first and the last visit sorry.
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1 people find it helpful
Accommodation's Reply
26 Feb 2025
Dear N***g,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the parking process. We understand your frustration and will review and streamline the process to make it more efficient for our guests. Your comments are valuable, and we hope to have the opportunity to welcome you back for a better experience.
KT
Khamariah T.
Medical
9.4
/10
Reviewed 8 week(s) ago
For the past 10 years, our family has always been at Berjaya Hotel because of its strategic location and staff who are like family.
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Accommodation's Reply
26 Feb 2025
Dear Khamariah T.,
Thank you for your support and positive feedback over the years. We are very happy to be your family's choice for 10 years. We will continue to strive to provide the best experience and look forward to welcoming you back in the future.
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D***i
9.6
/10
Reviewed 10 week(s) ago
comfortable atmosphere, food is not good
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Accommodation's Reply
22 Jan 2025
Dear Guest, Thank you for your review! We are glad to hear that you enjoyed the comfortable atmosphere at our hotel. We also appreciate the feedback regarding the food and will consider improvements to improve its quality. We look forward to welcoming you back in the future with a better experience.
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S***e
Medical
9.1
/10
Reviewed 12 week(s) ago
Old building, but clean. Those who want to seek treatment at Adventist Hospital. It's really nice to stay here. Just walk across. Many local food places on the right side of the hotel.
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Accommodation's Reply
22 Jan 2025
Dear Guest. Thank you for your review! We are glad to hear that you enjoyed your stay at our hotel, especially its strategic location close to Adventist Hospital and various local food options. We also appreciate your appreciation for the cleanliness of the hotel despite its older building. We look forward to welcoming you back on your next visit.
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CK
Candra K.
9.4
/10
Reviewed 12 week(s) ago
Near to hospital and shopping mall.
1 people find it helpful
Accommodation's Reply
22 Jan 2025
Dear Candra K,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Jefri S.
10.0
/10
Reviewed 12 week(s) ago
very strategic place. near midland bus stop. thanks for the hospitality. would come again next trip.
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Accommodation's Reply
22 Jan 2025
Dear Jefri S,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
AH
Asep H.
Leisure
9.4
/10
Reviewed 13 week(s) ago
Outside look simple and old, but inside is OK.
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Accommodation's Reply
22 Jan 2025
Dear Asep H.
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
R***i
Medical
9.7
/10
Reviewed 14 week(s) ago
They are friendly and very helpful.
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1 people find it helpful
FJ
Frieds J. B.
Medical
8.5
/10
Reviewed 15 week(s) ago
I stayed comfortably, 3 days at Berjaya Hotel, I want a refund for the 4th day but why can't I please help for the 17th and 18th I canceled because I want to go back to Indonesia. Tx. Thank you. I
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2 people find it helpful
H***i
Medical
9.6
/10
Reviewed 16 week(s) ago
for Indonesians who will be examined at Adventist Hospital, luckily the hotel has a very accurate and good choice
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Accommodation's Reply
20 Dec 2024
Dear Guest, Thank you for your positive review! We are glad to know that Berjaya Hotel is the right choice for Indonesians who will undergo a check-up at Adventist Hospital. We always strive to provide a comfortable and pleasant stay experience. We hope to welcome you back again in the future!
See original
WH
William H. S.
6.6
/10
Reviewed 16 week(s) ago
The bed need to change, I slept on the springs.
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Accommodation's Reply
20 Dec 2024
Dear William H S,
Thank you for your feedback. We’re sorry to hear that the bed did not meet your expectations. We will address this with our team and look into replacing the mattress to ensure a more comfortable stay for our future guests.
We appreciate your comments and hope to welcome you again soon.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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