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Hatten Hotel Melaka
Hotels
8.7
Very Good
From 3,815 verified guests reviews
What Guests Say About Their Stay
Room Space (28)
Bedroom (26)
Staff Friendliness (25)
Bathroom (25)
WAHYU K.
8.5
/ 10
Big room and good view. Many of foods choices for breakfast. Helpful staff. Keep up the good work.
Nurul N. B. K. B.
8.5
/ 10
The room so nice. Breakfast was good. I love everything at the hotel
Atiyanti Husnasari
9.4
/ 10
It's great place to stay with the facilities they provided
Siti n. m.
9.7
/ 10
Everything is great from room, location to food. Looking forward to stay again.
Jessica D.
9.7
/ 10
We as a family totally enjoyed our stay as the rooms were very spacious, the bed was so comfortable and big, the buffet breakfast was plenty and delicious and last but not least, the staff were very friendly and very efficient. I would recommend for my friends to stay here and location is wonderful. Lots of shopping..
In the Area
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Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hatten Hotel Melaka
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What's around Hatten Hotel Melaka
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Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
Discover More About Hatten Hotel Melaka
Location
Staying at Hatten Hotel Melaka is a good choice when you are visiting Bandar Hilir.
About Hatten Hotel Melaka
Whether you are planning an event or other special occasions, Hatten Hotel Melaka is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hatten Hotel Melaka.
Hatten Hotel Melaka is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Hatten Hotel Melaka will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Hatten Hotel Melaka provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hatten Hotel Melaka, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hatten Hotel Melaka is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hatten Hotel Melaka is suitable for you who value privacy during your stay.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hatten Hotel Melaka exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hatten Hotel Melaka is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hatten Hotel Melaka.
All facilities in Hatten Hotel Melaka
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Hotel Services
- Bellhop
- Concierge
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Medical service
- Multilingual staff
- Porter
- Wedding service
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Buffet dinner
- Buffet lunch
- Cafe
- Poolside bar
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Pool sun loungers
- Sauna
- Spa
- Steam room
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Projector
Accessibilty
- Accessible parking
- Accessible path of travel
- Disabled access friendly
- Wheelchair accessible
Transportation
- Valet parking
- Valet parking (surcharge)
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hatten Hotel Melaka
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 5.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
The hotel has gone digital for payment transactions. Digital payment transactions comprise all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
Re-Imposition of Tourism Tax by Registered Operator of Accommodation Premise Will Be Effective from 1st January 2023. Kindly be informed that the exemption of tourism tax on foreign tourist staying at a registered accommodation premise will end on 31st December 2022. Accordingly, the imposition of tourism tax on foreign tourist staying at a registered premise will be re-imposed effective from 1st January 2023.
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day.
CAR PARK VALIDATION FOR ROOM GUESTS Before exiting, validate your parking card at the Concierge or Front Desk to enjoy a 24-hour parking rate of RM5 per vehicle.
Re-Imposition of Tourism Tax by Registered Operator of Accommodation Premise Will Be Effective from 1st January 2023. Kindly be informed that the exemption of tourism tax on foreign tourist staying at a registered accommodation premise will end on 31st December 2022. Accordingly, the imposition of tourism tax on foreign tourist staying at a registered premise will be re-imposed effective from 1st January 2023.
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day.
CAR PARK VALIDATION FOR ROOM GUESTS Before exiting, validate your parking card at the Concierge or Front Desk to enjoy a 24-hour parking rate of RM5 per vehicle.
Tourism Tax
Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hatten Hotel Melaka | 704 |
Number of floors in Hatten Hotel Melaka | 22 |
Another facilities in Hatten Hotel Melaka | Bellhop, Concierge, Express check-out, Front desk, 24-hour Receptionist |
Frequently asked question in Hatten Hotel Melaka
What are available facilities at Hatten Hotel Melaka?
There are top facilites at Hatten Hotel Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hatten Hotel Melaka?
The standard check-in time at Hatten Hotel Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hatten Hotel Melaka provide breakfast?
Yes, Hatten Hotel Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hatten Hotel Melaka
Traveloka (3,815)
8.7
Very Good
From 3,815 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.8
Meal
8.6
Location
9.1
Service and Facilites
8.6
People often mention about Hatten Hotel Melaka
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Accessibility (19)
Staff Friendliness (18)
Taste (18)
Surroundings (17)
Distance to City Center (16)
Room Space (16)
Bedroom (16)
Ambiance (15)
Bathroom (14)
Hotel Area (13)
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Traveler Reviews Hatten Hotel Melaka
Number of reviews per page
20
40
Customer reviews
W***n
Medical
10.0
/10
Reviewed 3 day(s) ago
Close to everywhere. Relaxed atmosphere. Suitable for family and health vacations.
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J
Joike
Medical
10.0
/10
Reviewed 3 week(s) ago
The staff friendly and very good explains
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Accommodation's Reply
10 Feb 2025
Dear Valued Guest,
Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.
Regards,
VC-Marcom Dept
A***e
Leisure
7.3
/10
Reviewed 4 week(s) ago
Bathroom: basin water spread out; Shower room water can't drain off. TV only black and white
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Accommodation's Reply
06 Feb 2025
Dear Valued Guest,
We truly appreciate your feedback and regret the inconvenience you faced with the bathroom drainage and TV. The slow water drainage and basin splashing issue shouldn't be happening, and we’ve highlighted this to our maintenance team for immediate attention. As for the TV, it should be functioning in full colour, so we will investigate and ensure this is resolved.
If you stay with us again, please do let our team know right away so we can assist you on the spot. We’d love the chance to make your next visit a much better one.
Best regards,
VC – Marcom Dept
B***n
Medical
8.8
/10
Reviewed 6 week(s) ago
There are 2 dining areas available for breakfast and they are very spacious and comfortable. You can enjoy your meal in peace, no need to rush to make room for other guests. Various food menus are also available.
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Accommodation's Reply
16 Jan 2025
Dear Valued Guest,
Thank you for your kind review! We are delighted to hear that you enjoyed your breakfast experience with us. Providing a spacious and comfortable dining area with a variety of menu options is our priority to ensure our guests can dine peacefully without feeling rushed.
We look forward to welcoming you again in the future!
Warm regards,
VC – Marcom Dept
DD
Devita D.
Medical
9.1
/10
Reviewed 6 week(s) ago
The staff is very helpful and friendly. The location is near mahkota hospital and near restaurant and easy to find any kind of food.
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Accommodation's Reply
13 Jan 2025
Dear Valued Guest,
Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.
Regards,
VC-Marcom Dept
JS
Jusuf S.
10.0
/10
Reviewed 6 week(s) ago
Hotel location next to a large shopping mall and next to Mahkota Hospital. Not far from the attractions of Melaka city. Cleanliness and friendliness of the staff are satisfactory. If I go to Melaka again, I will definitely stay at this hotel again.
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Accommodation's Reply
13 Jan 2025
Dear Valued Guest,
Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.
Regards,
VC-Marcom Dept
FS
Fransisca S. C.
Medical
9.4
/10
Reviewed 9 week(s) ago
I always stay here to visit mahkota medical hospital with family. So after do some check up, we can have holiday in malaysia. The location is great. You just need to across the street to reach the hospital. You also can walk to reach jonker street and the red church.
1 people find it helpful
Accommodation's Reply
23 Dec 2024
Dear Valued Guest,
Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.
Regards,
VC-Marcom Dept
ET
Ellik T.
8.8
/10
Reviewed 10 week(s) ago
The breakfast is varied and delicious
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Accommodation's Reply
19 Dec 2024
Dear Valued Guest,
Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.
Regards,
VC-Marcom Dept
A***A
Staycation
10.0
/10
Reviewed 10 week(s) ago
Very happy and satisfied staying at Hatten Hotel Melaka. If we come to Melaka again, we will definitely stay at this hotel again.
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Accommodation's Reply
19 Dec 2024
Dear Valued Guest,
Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.
Regards,
VC-Marcom Dept
I***n
Leisure
9.4
/10
Reviewed 10 week(s) ago
First choice hotel if going to Melaka, close to Mahkota Hospital and several malls. The hotel is comfortable
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Accommodation's Reply
19 Dec 2024
Dear Valued Guest,
Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.
Regards,
VC-Marcom Dept
Afifah E. J.
Medical
10.0
/10
Reviewed 12 week(s) ago
friendly and welcoming staff, clean room, nice and clean bed, early check in
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Accommodation's Reply
09 Dec 2024
Dear Valued Guest,
Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.
Regards,
VC-Marcom Dept
I***a
10.0
/10
Reviewed 12 week(s) ago
Friendly and complete facilities according to its stars
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Accommodation's Reply
09 Dec 2024
Dear Valued Guest,
Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.
Regards,
VC-Marcom Dept
Afifah E. J.
Medical
10.0
/10
Reviewed 12 week(s) ago
The staff was very friendly and helpful during the initial check-in and served me quickly on the way to the elevator because I was bringing my mother in a wheelchair.
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Accommodation's Reply
09 Dec 2024
Dear Valued Guest,
Thank you for your review. We are delighted and encouraged to hear that you have enjoyed your stay Hatten Hotel Melaka. We look forward to welcoming you back to Hatten Hotel during your next visit to Melaka.
Regards,
VC-Marcom Dept
A
Amelia
Medical
6.7
/10
Reviewed 14 week(s) ago
The staff name Alisya, were keeping gave us wrong instructions and wrong informations, made us confused at the end wasting my time terribly to settle it down and it was 3times. 1st one upon the check ij she said both room come with a free breakfast voucher for 2 person each room, but actually doesn't so on the spot I have to go up to my room for taking my card to be able to pay the breakfast on the spot. It was very annoying. 2ndly I requested to change the room for my mom because the room were smells musty and dusty and has a blower on at the front which were quiet noisy, and I noted her to move in the luggage to the new rook but she didn't do it so after we back to hotel which were already at the night, tge luggage wasn't in the new room so I have to arrange it again and they were slow to move all my luggages. 3rd one were I already paid for the breakfast voucher but she didn't info the restaurant staff so again I have to go up to my room again to find and show the bills of my paid voucher. It was so annoying! She probably racist. They also were fined me myr 78 for stained their towel but didn't give me the item back the one that were fined. When I asked about it, they said the stained towel were alr sent to laundry, if you could remove the stain then why did you fine me for a new towel at the beginning which is so funny. The breakfast was nice, the location is really closed with the hospital ISEC, the housekeepers was friendly but the receptionist staffs are corrupted.
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1 people find it helpful
Accommodation's Reply
22 Nov 2024
Dear Amelia,
Thank you for taking the time to provide such detailed feedback regarding your recent stay. We sincerely apologise for the challenges you experienced and deeply regret the inconveniences caused during your stay.
Please rest assured that we take your concerns very seriously. Miscommunication from our team, delays in service, and handling of your requests, as you described, fall far short of the standards we strive to uphold. We are already addressing this with the relevant departments to ensure improvements in both service delivery and staff training.
Regarding the towel incident, we apologise for any misunderstanding in handling this matter and will review our procedures to ensure transparency and fairness.
On a positive note, we’re glad you enjoyed the breakfast and found our location convenient. Your kind words about the housekeepers are appreciated and will be shared with them.
Thank you once again for your valuable feedback. We hope you might consider giving us another opportunity in the future to provide you with a more seamless and pleasant experience.
Best regards,
VC – Marcom Dept
DD
Devita D.
Medical
9.3
/10
Reviewed 21 week(s) ago
Nice and large room but not really nice smell.
1 people find it helpful
Accommodation's Reply
01 Oct 2024
Dear Devita D.,
Thank you for choosing us for your medical travel stay. We're pleased to know that you found the room spacious and comfortable. However, we sincerely apologise for the unpleasant smell you encountered in the bedroom. Rest assured, we are looking into this matter to improve our guest experience. We hope to have the opportunity to welcome you back with a fresher experience.
Best regards,
VC - Marcom Dept
DD
Devita D.
Medical
9.4
/10
Reviewed 21 week(s) ago
The room space is large and nice, but just the smell of the bed room its not really nice smell.
1 people find it helpful
Accommodation's Reply
01 Oct 2024
Dear Devita D.,
Thank you for choosing us for your medical travel stay. We're pleased to know that you found the room spacious and comfortable. However, we sincerely apologise for the unpleasant smell you encountered in the bedroom. Rest assured, we are looking into this matter to improve our guest experience. We hope to have the opportunity to welcome you back with a fresher experience.
Best regards,
VC - Marcom Dept
y***i
5.0
/10
Reviewed 21 week(s) ago
Poor quality. The toilet is very dirty. There are dirty stool stains. Checked out in the morning, came back at 18:00 the room was still not cleaned. The staff in the breakfast room were rude. Anyway, I will not stay here again. No recommendation.
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Accommodation's Reply
02 Oct 2024
Dear Valued Guest,
We sincerely apologise for the unpleasant experience you encountered during your stay. Cleanliness and hospitality are of utmost importance to us, and we are deeply sorry that we fell short of your expectations. Rest assured, we will address these concerns with our housekeeping and breakfast staff to prevent such issues in the future. We truly value your feedback and hope to have the opportunity to serve you better in the future.
Best regards,
VC - Marcom Dept
CJ
Cipto J.
Medical
9.4
/10
Reviewed 21 week(s) ago
Just behind rs crown. There are shops next to the hotel
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Accommodation's Reply
01 Oct 2024
Dear Valued Guest,
Thank you for taking the time to leave a review of your recent stay with us. We are delighted you found our location convenient and enjoyable during your visit. It is always wonderful to hear that our guests have had memorable moments during their stay. We hope these moments will stay with you and you will choose to stay with us again. Thank you for choosing our hotel, and we look forward to welcoming you back soon
Regards,
VC-Marcom Dept
B***y
Leisure
9.3
/10
Reviewed 22 week(s) ago
The variety and taste of the food is lacking.
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1 people find it helpful
Accommodation's Reply
24 Sep 2024
Dear Valued Guest,
Thank you for sharing your feedback with us. We appreciate your comments regarding the variety and taste of the food, and we will certainly take this into consideration as we continuously work to improve our offerings. We hope to have the opportunity to serve you again in the future with a better dining experience.
Best regards,
VC- Marcom Dept
YB
YERIKO B. C.
Leisure
9.4
/10
Reviewed 23 week(s) ago
Take a bus from Singapore and get off next to this hotel. Strategic location in the middle of Melaka city. Tourist attractions can be reached on foot.
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1 people find it helpful
Accommodation's Reply
20 Sep 2024
Dear Valued Guest,
Thank you for taking the time to leave a review of your recent stay with us. We are delighted you found our location convenient and enjoyable during your visit. It is always wonderful to hear that our guests have had memorable moments during their stay. We hope these moments will stay with you and you will choose to stay with us again. Thank you for choosing our hotel, and we look forward to welcoming you back soon
Regards,
VC-Marcom Dept
Number of reviews per page
20
40
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