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Hotel Grand Continental Kuantan
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Hotel Grand Continental Kuantan
Hotels
8.0
Very Good
From 444 verified guests reviews
What Guests Say About Their Stay
Distance To City Center (4)
Bedroom (4)
NORUHAIDA B. G.
9.7
/ 10
Every weekend my family choose this hotel for rest. Very recommended for holiday because near shopping mall, business centre, restaurant and others. No need to drive
EMILIANA E. E.
9.1
/ 10
Had a pleasant stay here. Location at city centre, easy to go attractive places
Mohammad S.
8.5
/ 10
A comfortable room. breakfast is good. friendly staff
Ronnie B. N.
10
/ 10
A good strategic place with affordable price.
In the Area
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Jalan Gambut, Kuantan City, Kuantan, Pahang, Malaysia, 25000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Grand Continental Kuantan
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Per room per night (excl. taxes & fees)
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What's around Hotel Grand Continental Kuantan
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Jalan Gambut, Kuantan City, Kuantan, Pahang, Malaysia, 25000
Discover More About Hotel Grand Continental Kuantan
Location
Hotel Grand Continental Kuantan is located in area / city Kuantan City.
About Hotel Grand Continental Kuantan
From business event to corporate gathering, Hotel Grand Continental Kuantan provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Grand Continental Kuantan, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Grand Continental Kuantan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Grand Continental Kuantan.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Grand Continental Kuantan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Grand Continental Kuantan is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Grand Continental Kuantan is the right place to stay.
All facilities in Hotel Grand Continental Kuantan
Swimming Pool
Common Space
Lobby
Exterior
Bedroom
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
Things to Do
- Massage
- Sauna
General
- AC
- Family room
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Business Facilities
- Business center
- Photocopier
Kids and Pets
- Pets allowed
Food and Drinks
- Bar
Transportation
- Airport transfer
Connectivity
- LAN Internet
Nearby Facilities
- Shops
Accommodation Policy & General Information in Hotel Grand Continental Kuantan
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Additional Policy
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hotel Grand Continental Kuantan | 199 |
Number of floors in Hotel Grand Continental Kuantan | 11 |
Another facilities in Hotel Grand Continental Kuantan | Bathtub, Cable TV, Desk, Hairdryer, In-room safe |
Frequently asked question in Hotel Grand Continental Kuantan
What are available facilities at Hotel Grand Continental Kuantan?
There are top facilites at Hotel Grand Continental Kuantan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grand Continental Kuantan?
The standard check-in time at Hotel Grand Continental Kuantan is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hotel Grand Continental Kuantan
Traveloka (444)
8.0
Very Good
From 444 reviews
Provided by travelers on
Cleanliness
7.7
Room Comfort
7.7
Meal
7.5
Location
8.3
Service and Facilites
7.9
People often mention about Hotel Grand Continental Kuantan
All
Distance to City Center (2)
Room Space (2)
Bedroom (2)
Surroundings (1)
Family Friendly (1)
Staff Friendliness (1)
Check-in/out Time (1)
Soundproof (1)
Bathroom (1)
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Traveler Reviews Hotel Grand Continental Kuantan
Number of reviews per page
20
40
Customer reviews
LEE H. Y.
Leisure
8.2
/10
Reviewed 22 week(s) ago
There is no lift from basement parking to lobby hotel.
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n***n
Leisure
8.2
/10
Reviewed 31 week(s) ago
The staff very polite and helpful. Will repeat again next time.
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G***t
Business
6.9
/10
Reviewed 34 week(s) ago
Hotels seems to be very quiet and I'm the only customer stayed in. Lighting are poor, the lobby look doom as well as the hotel buildings whereby it seems not operating neither exists at night.
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N***n
Leisure
6.5
/10
Reviewed 51 week(s) ago
Check in lambat. Terpaksa menunggu hampir 1 1/2 jam, kerana bilik belum dikemas. Kebersihan kurang memuaskan terutamanya tandas š.
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Zahid b. D.
8.5
/10
Reviewed 56 week(s) ago
Its nice to stay and the environment is silent.
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MA
Mohamad A. B. A. Z.
6.2
/10
Reviewed 66 week(s) ago
Dirty toilet, hotel smells unpleasant.
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Yap Wei Chee
5.6
/10
Reviewed 73 week(s) ago
The room is to dilapidated. Hope they can asap upgrade their hotel.
1 people find it helpful
Accommodation's Reply
06 Oct 2023
Dear Yap Wei Chee
Warmest Greetings from Hotel Grand Continental Kuantan! Thank you for taking time to inform us of your concern with your recent stay here at the hotel. We assure you that the Management views your comments with utmost importance.Our apologies for any inconvenience caused.Please be rest assured that, your feedback has been looked into. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our hotel.Thank you & Best Regards Santha Front Office
FE
Faiz E.
5.7
/10
Reviewed 81 week(s) ago
Room not up to standards. When I entered the room, lights didn't work, no power. Mouldy.
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MN
Mohd N. H. b. A.
5.8
/10
Reviewed 83 week(s) ago
No water supply in the morning after wake up from sleep.
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Am
Abd m. b. y.
6.4
/10
Reviewed 90 week(s) ago
The room must always be vacuumed & put fragrance in the room, the bathroom is less gloomy
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Muhamad A. b. A. R.
5.6
/10
Reviewed 100 week(s) ago
First impression tengok bangunan hotel memang tak maintain. Bila masuk ke ruang jalan ke bilik berbau rokok. Tengok pintu bilik berhabuk. Masuk bilik sahaja tengok atas meja dan kulit folder menu berhabuk seperti bilik tak dikemas. terpaksa ambil kain alas kaki di bilik air untuk lap. Masuk bilik air pun sama.rambut bersepah di lantai dan di bucu-bucu dinding. Bathtub ada kesan simen sebab tub pecah. Air panas hanya ada di sinki sahaja. Dalam tub mandi tiada air panas. Pintu connecting room berhabuk teruk. Sudah pasti tak akan kembali ke hotel ini lagi sehingga segalanya berubah.
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Haziq
6.7
/10
Reviewed 122 week(s) ago
Room cleanliness was bad. Converters dirty. Bathroom dirty.
1 people find it helpful
MF
Mohd F. H.
6.0
/10
Reviewed 131 week(s) ago
Check in pukul 9.30 mlm.. masuk bilik aircond bunyi bising.. report dekat receptionist mintak tukar bilik dia suruh tunggu maintenance check aircond.. mintak tukar bilik tak dapat.. dh la receptionist mukaa ketat.. xda senyum langsung.. baik g keje cuci jamban tak payah senyum kat sapeĀ² dalam jamban tu.. management pilih la orang yang betulĀ² nak keje.. dah la penat seharian keje.. nak rehat dalam bilik tapi kena tunggu pulak..
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NA
NOOR A. B. S.
9.7
/10
Reviewed 152 week(s) ago
Bilik yang selesa untuk bawa anak-anak bercuti. Parking pun banyak.
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HF
Haris F.
6.0
/10
Reviewed 171 week(s) ago
Toilet not properly been cleaned.
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Wan H. B. T. B.
8.5
/10
Reviewed 216 week(s) ago
OK laa .. in the city area, easy to move .. the room is clean.
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NB
NORUHAIDA B. G.
9.7
/10
Reviewed 232 week(s) ago
Every weekend my family choose this hotel for rest. Very recommended for holiday because near shopping mall, business centre, restaurant and others. No need to drive
2 people find it helpful
Mohammad Halmi Bin Kamaruddin
4.5
/10
Reviewed 233 week(s) ago
Worst Stay Ever! Worst Customer Service! Booked through app and got confirmed through phone but when later showed up the receptionist said it was sold and given to other guest that walked in earlier without them booking through online.. This is outrageous and the Manager was not even around claimed the manager went home early.. how come got such manager mkn gaji buta!! left only 1 new staff and 1 senior staff which had no clue and how to resolve this issue..Glad they assigned us 2 rooms with 1 queen and 2 single but later we checked they actually gave us someone else room with their stuff inside..This is Horror madness!! How come they have the audacity to assigned us room without proper checking?!! Stupid or what?! Okay after they provide us different one..we came across another issue where the door key was loosen which us unable to close the door properly, when someone else could even access it after we leave the room!! To those who plans to go here, please think thrice not twice because it does happen to other guest while we are been served during our stay.. it might going to happen to you .. so just stay at other hotel please for the sake of your family safe and security. Put this hotel as your last option. P/S: 4 adults inclusive of 2 senior citizen parents
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4 people find it helpful
SI
Sidang I. A. S.
Family
6.0
/10
Reviewed 264 week(s) ago
Wifi not working, parking very limited. Some lighting not working. Nescafe in the room damage(smelly). Please be careful. Even deposit is very costly - RM100.
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SR
Saiful R. Z.
6.1
/10
Reviewed 268 week(s) ago
WiFi was not working, the water pressure in the bathroom was very poor.
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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