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Resorts World Genting - Highlands Hotel
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Resorts World Genting - Highlands Hotel
Hotels
8.4
/10
Very Good
37 reviews
What Guests Say About Their Stay
Evelyn I.
8.5
/ 10
Great place... and room also good
In the Area
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Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000
Main Facilities
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24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Resorts World Genting - Highlands Hotel
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Per room per night (excl. taxes & fees)
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Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000
Discover More About Resorts World Genting - Highlands Hotel
Location
Staying at Resorts World Genting - Highlands Hotel is a good choice when you are visiting Genting Highlands.
About Resorts World Genting - Highlands Hotel
Have fun with various entertaining facilities for you and the whole family at Resorts World Genting - Highlands Hotel, a wonderful accommodation for your family holiday.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Resorts World Genting - Highlands Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Resorts World Genting - Highlands Hotel.
All facilities in Resorts World Genting - Highlands Hotel
Bar, Cafe and Lounge
Lobby
Accommodation Services
Bedroom
In-room Bathroom
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- Family room
- Heater
Public Facilities
- Parking
- Elevator
Things to Do
- Casino
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Resorts World Genting - Highlands Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Additional RM200 deposit per room upon check-in is required for all the room types and refundable upon departure. ============================================================== There will be a disruption in water supply on 13.11.2018 to 17.11.2018 from 2.00am to 6.00am. Hospitality room is available for your convenience. ============================================================== Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
Additional Policy
Parking fee is RM2 per hour (weekdays/ maximum RM12 per day) and RM3 per hour (weekends and public holidays/ maximum RM18 per day).
Additional RM200 deposit per room upon check-in is required for all the room types and refundable upon departure.
=================================================================
Hospitality room is available for your convenience.
=================================================================
Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
Additional RM200 deposit per room upon check-in is required for all the room types and refundable upon departure.
=================================================================
Hospitality room is available for your convenience.
=================================================================
Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Resorts World Genting - Highlands Hotel | 845 |
Another facilities in Resorts World Genting - Highlands Hotel | Desk, Hairdryer, In-room safe, Minibar, Shower |
Frequently asked question in Resorts World Genting - Highlands Hotel
What are available facilities at Resorts World Genting - Highlands Hotel?
There are top facilites at Resorts World Genting - Highlands Hotel such as 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Resorts World Genting - Highlands Hotel?
The standard check-in time at Resorts World Genting - Highlands Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Resorts World Genting - Highlands Hotel
8.4
Very Good
From 37 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
7.7
Location
8.8
Service and Facilites
8.3
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Traveler Reviews Resorts World Genting - Highlands Hotel
Number of reviews per page
20
40
Customer reviews
LA
Leni A.
5.8
/10
Reviewed 275 week(s) ago
The room look nice but bad cleanliness, carpet was so dirty, all of us feeling itchy because the dust
1 people find it helpful
Accommodation's Reply
27 Feb 2020
Dear Leni,
Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. We need to know which area we should improve our services. We thank you for your visit, and we hope you'll revisit us in the future.
Socially Yours,
RWG Social Care Team
TS
TEJPRATAP S.
6.0
/10
Reviewed 277 week(s) ago
Room was nice but the comfort room was not so good there was flying bugs in the toilet of such an reputed hotel which we very disappointing. I did informed the Management for same they just said. We are sorry for the inconvenience caused.
Find this review helpful?
IJ
Indri J.
Family
9.1
/10
Reviewed 277 week(s) ago
the hotel is clean and nice not humid even though the check-in process is a bit long because it is during high season. the room is comfortable
1 people find it helpful
AS
Ang S. A.
Family
9.7
/10
Reviewed 279 week(s) ago
It’s clean hotel and near shopping mall. Recommended hotel👍
1 people find it helpful
IL
IVAN L.
Family
8.5
/10
Reviewed 281 week(s) ago
nice hot with warm swimming pool
Find this review helpful?
Hermina Hermina
Romantic
5.5
/10
Reviewed 286 week(s) ago
Prices and facilities do not match. Room no bathtub, smelly carpet, stuffy room, dusty for 2 or 1 hotel, so tofu is very unsatisfactory and does not include breakfast.
See original
1 people find it helpful
Ben W. A.
8.5
/10
Reviewed 308 week(s) ago
nice hotel, nice room good location
Find this review helpful?
Chandra Tan
Shopping and Culinary
9.4
/10
Reviewed 312 week(s) ago
The location of the hotel is very good, the hotel is very clean.
See original
Find this review helpful?
j
jhony
Romantic
6.9
/10
Reviewed 350 week(s) ago
check out process is so long. bad service. but the room is nice.
1 people find it helpful
EI
Evelyn I.
Family
8.5
/10
Reviewed 381 week(s) ago
Great place... and room also good
Find this review helpful?
ns
noor s. b. f. a.
Family
9.7
/10
Reviewed 434 week(s) ago
The best hotels everything is complete they even have room service and everything you need..
See original
Find this review helpful?
N
Novie
Family
9.4
/10
Reviewed 435 week(s) ago
Very satisfactory service and location pas.hanya unfortunate room not include breakfast and extra bed
See original
1 people find it helpful
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Number of reviews per page
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Disclaimer
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