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The Klagan Regency
Hotels
8.6
Impressive
From 490 verified guests reviews
What Guests Say About Their Stay
Strategic Location (2)
Friendly Staffs (2)
Clean Room (4)
Excellent Service (3)
Ellyda L.
10
/ 10
The room looks exactly like stated by picture. Never thought the room was bigger as my child can run and go round in the room. The breakfast also great and we are satisfied with overall services they provided includes toiletries!
Valerie B. J.
10
/ 10
Good customer service and clean room. Breakfast was nice especially the pastries. Easy access to the mall.
Lee K. Y.
8.5
/ 10
Great hospitality by the staff
In the Area
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TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Klagan Regency
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Per room per night (excl. taxes & fees)
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What's around The Klagan Regency
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TB-00-01 1Borneo Hypermall Jalan UMS, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88450
Discover More About The Klagan Regency
Location
The Klagan Regency is located in area / city 1Borneo.
About The Klagan Regency
Are you a shopaholic? Staying at The Klagan Regency will surely spoil you for numerous shopping centers nearby.
Have fun with various entertaining facilities for you and the whole family at The Klagan Regency, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Klagan Regency is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Klagan Regency exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Klagan Regency is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at The Klagan Regency.
All facilities in The Klagan Regency
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Lobby
Exterior
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
Hotel Services
- Concierge
- 24-hour Receptionist
- Laundry service
- Luggage storage
Food and Drinks
- A la carte breakfast
- Bar
- Breakfast
Things to Do
- Fitness center
- Indoor pool
- Outdoor pool
General
- AC
- Ballroom
- Non-smoking room
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
Transportation
- Limited parking
- Parking with surcharge
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Accommodation Policy & General Information in The Klagan Regency
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
a. Extra charges may apply for additional adult in the same room. Hotel reserves right to collect additional charges for additional person staying in the same room as well.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.
b. Extra bed is upon request and can only be confirmed upon arrival. Alternatively, guest may request for extra bed in "Special Remark" area upon reservation. Guest is required to pay extra bed fee directly to hotel upon arrival.
c. Buffet Breakfast is changed to Set Breakfast until further notice.
Tourism Tax
Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Klagan Regency | 269 |
Number of floors in The Klagan Regency | 19 |
Another facilities in The Klagan Regency | Room service, Safety deposit box, WiFi in public area, Cable TV, Desk |
Frequently asked question in The Klagan Regency
What are available facilities at The Klagan Regency?
There are top facilites at The Klagan Regency such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Klagan Regency?
The standard check-in time at The Klagan Regency is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Klagan Regency provide breakfast?
Yes, The Klagan Regency provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Klagan Regency
Overall Rating & Reviews
From 490 verified guests reviews
8.6
Impressive
Fantastic
190
Very Good
230
Satisfying
18
Average
52
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (2)
friendly staffs (2)
clean room (4)
excellent service (3)
tasty breakfast (1)
tasty food (2)
See More 6
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Language
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MT
Mohammad T. I.
Staycation
9.7
/ 10
19 May 2021
Great hospitality by the hotel. I requested for a simple décor for our 8th anniversary and they deliver! Best thing is I think they upgraded or simply locate us in a more spacious room which is perfect for our growing toddler because she loves running around and loves bathtub! The view from the was magnificent with minimal noise at night. Food was good too. The sahur was great because they served fruits and cereals!
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2 liked this review
REKKA B. S.
Holiday
9.4
/ 10
27 Dec 2020
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Mb
Mariati b. a. h.
Staycation
9.7
/ 10
11 Aug 2020
I am loyal customer of klagan hotel... good service and clean.
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Nelly J.
This is a private profile
Staycation
10
/ 10
20 Jun 2020
Good place to stay front office a short vacation
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S
Sabahiyah
10
/ 10
19 Mar 2020
1 liked this review
AM
Abdul M. J.
Business travel
9.1
/ 10
16 Mar 2020
room so big,clean and smell good. staff verry polite and delicious breakfast
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Hl
Hafika l.
Business travel
6
/ 10
29 Feb 2020
the bed sheet smells. no parking provided, you have to park in the mall basement, cost you around rm15-20 overnight.
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WM
Wan M. W. H.
Family vacation
6.5
/ 10
24 Feb 2020
The room is OK. There are only 4 parking bay provided by the hotel, first-comes-first-serve basis. You can ask for the season pass for the 1Borneo mall parking (RM60 refundable deposit) and there was no direct access from parking to hotel. So you have to walk through the mall, it is a hassle because the mall only open from 10am to 10pm. For the breakfast, the food taste is moderate but the ambiance is nice. Very disappointed with the checking out experience, receptionist claim some amenities were missing whereas they actually does not provide enough in the first place.
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MZ
Md Zamri
Romantic Vacation
6
/ 10
13 Feb 2020
after booking hotel gave me 2 single bed, on special requites I wrote for 1 bed king room, upon check in hotel still provide me with 2 single bed, reason being no king room available, when I refused to stay and ask my refund, then staff told me they can provide me king room, Klagan not respect local
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FH
Fatimah H. B. M.
Family vacation
9.7
/ 10
12 Jan 2020
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