Quinta Real Monterrey

Hotels
8.6
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Eleazar
10.0
/ 10
Excellent service from checking in to checking out my favorite place for a small getaway
Vinicio
10.0
/ 10
Second time at this property and the stay was great. I was able to visit more dining options and I can confirm there are a lot of great eats around and in walking distance.
Eleazar
10.0
/ 10
Great hotel amazing decor and service and super convenient for shopping just loved it
In the Area
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Av. Diego Rivera No. 500, Col. Fracc. Valle Oriente, San Pedro Garza García, Estado de Nuevo León, Mexico, 66260

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Staying at Quinta Real Monterrey is a good choice when you are visiting San Pedro Garza García. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Quinta Real Monterrey

Av. Diego Rivera No. 500, Col. Fracc. Valle Oriente, San Pedro Garza García, Estado de Nuevo León, Mexico, 66260
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Discover More About Quinta Real Monterrey

Location


Staying at Quinta Real Monterrey is a good choice when you are visiting San Pedro Garza García.

About Quinta Real Monterrey

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Quinta Real Monterrey exclusively for you.

Quinta Real Monterrey is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Quinta Real Monterrey.

All facilities in Quinta Real Monterrey

Others Quinta Real Monterrey
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Garden
  • Spa
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Parking

Nearby Facilities

  • Hair salon
  • ATM/Banking

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle with surcharge

Connectivity

  • WiFi (surcharge)

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quinta Real Monterrey

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately MXN 387 for adults and MXN 176 for children
  • Fee for wireless internet in public areas: MXN 141.00 per stay (rates may vary)
  • Airport shuttle fee: MXN 450 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quinta Real Monterrey
165
Number of floors in Quinta Real Monterrey
5
Another facilities in Quinta Real Monterrey
Laundry service, Tours, Multilingual staff, Wedding service, 24-hour Receptionist

Frequently asked question in Quinta Real Monterrey

What are available facilities at Quinta Real Monterrey?
There are top facilites at Quinta Real Monterrey such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quinta Real Monterrey?
The standard check-in time at Quinta Real Monterrey is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does Quinta Real Monterrey provide breakfast?
Yes, Quinta Real Monterrey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quinta Real Monterrey?
Quinta Real Monterrey is a 5.0-star hotel.
How many floors does Quinta Real Monterrey have?
Quinta Real Monterrey has 5 floors.
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More Reviews from Other Guests in Quinta Real Monterrey

8.6
Very Good
From 1,003 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Quinta Real Monterrey

Number of reviews per page
20
40
Top reviews
walter
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Servicios de conserg valet parking
Humberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location.
Eleazar
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent service from checking in to checking out my favorite place for a small getaway
Vinicio
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Second time at this property and the stay was great. I was able to visit more dining options and I can confirm there are a lot of great eats around and in walking distance.
Garry
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our experience at La Quinta Real was very disappointing. The room we were assigned was in poor condition: the towels were old, the furniture was worn out, and the carpet was dirty and stained. I had to call three times before someone finally came to clean. It’s truly a shame to see such a beautiful hotel being neglected in this way—it’s no longer what it used to be. Out of the four nights we had booked, we ended up canceling and moving to another hotel. I mentioned all of this to the front desk agent at checkout, who said he would inform the manager immediately. We went to have breakfast and later returned to ask if the manager had checked the room, but the agent only said he was “in the process.” We then sat in the lobby for a while waiting for our transportation, yet the manager never appeared to introduce himself or address us. I made it clear to the staff that I would share my experience publicly if no one followed up with us—and since no one did, here I am sharing my review. Sadly, La Quinta Real has lost the charm and quality it once had.
Read More
Daniela
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice property, with attentive staff and an excellent location. However, the property would benefit from improved maintenance. I have stayed here in the past and can notice a decline in upkeep. There was no minibar in my room, and we had to request one because there are not enough available for all rooms. The thermostat in the room needs an upgrade, and the bathroom could use a renovation. With these improvements, this could be the best property in town.
Read More
John
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very dirty, NO COFFE IN THE ROOM
Bruno
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good stay overall
Arturo
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Urgent to work on some renovation around rooms and dining areas.
Oscar
icon-Leisure
Leisure
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nada
Jose
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I got the Clase King room. Linens smelled like vomit. I ordered puree de potato for my 1 year old daughter and it had big chunks of potatoes. She spit them out. The floor was very dirty . I told the manager and they changed the sheets but only upon request.My daughter and wife both got big bites and maid didn't bother to throw our garbage in the room or restroom over the weekend. The building is classic and nice but the personnel needs a good revamp
Read More
Eleazar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hotel amazing decor and service and super convenient for shopping just loved it
Eva
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Muy sucio y viejo
Eduardo
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel was clean and the room was spacious and beds super comfortable. It’s a bit old and could use some maintenance, but the great location made up for it—close to lots of shops and attractions. The bar was pricey, but overall, I’d definitely stay here again.
ALBERTO DE LA FUENTE
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This used to be one of the best, if not the best hotel in Monterrey. It is outdated, needs a lot of maintenance, and worn off. The first 2 days no hot water for showering, the illuminated mirror was not working and we asked for a new one, never changed. The first day our room was not cleaned or serviced. When asking for more towels, it took a lot of time, and only brought us two (we were 3), telling us for the moment they have not enough towels. No one helped with the luggage when we arrived and you have to go down some stairs to get to the elevator, so people with disabilities would have trouble. The water pool was cold. They told us the water heater was not working. I have stayed here many years ago, and nothing compared to this unpleasant surprise for a “five star hotel”. The property feels with abandonment, short of staff, and even the staff seemed unhappy doing its job. Although the location is 5 stars, there are a lot of other upscale hotels in the surrounding area, less expensive and newer. Next time in Monterrey I won’t stay here again.
Read More
Roberto
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

El personal muy atentos, muy amables, las housekeepers muy bien, hacian el cambio de sabanas diariamente y todo limpio en los baños, pero las condiciones del hotel dejan mucho que desear, le falta mucho mantenimiento, las alfombras de los pasillos y los cuartos olian a drenaje ademas de que estan demasiado sucias, se percibe mucha humedad en todo el hotel, y pues como digo ya adentro caminando por los pasillos huele mucho a caño. Por favor dueños o encargados de la quinta real, se necesita mucho mantenimiento, cambien las alfombras por alfombras nuevas, esas que tienen aunque las laven estan demasiadas percudidas y en muy malas condiciones.
Read More
Fabian
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Just because its next to a Safi doesn't make it a Safi… save yourself the time and go somewhere else the floors smell good coming in and the bar is nice but as soon as you take the elevator up its smells like mold and dampness.. this is the worse hotel i have ever stayed at there were diapers under the beds and toe nail clippings already the night stand, also the bed sheets were stained with multiple colors of red and brown literally gave us an itch, we didnt even ask for a refund and just left to look for another hotel to shower with how bad this place was. NEVER AGAIN! After just coming out of surgery i felt i was going to get an infection with how dirty it was. Also there were diapers underneath our bed..
Read More
Vinicio
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I enjoy the rustic look. It was a very classic feel. The location is unmatched. It was so convenient and I didn't have to go far for a great meal.
Jorge
icon-Business Family
Business Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

El hotel está muy descuidado, había poco staff y tardaron más de 12 horas en atender una petición, era un muy buen hotel pero ya pasó su tiempo. Costo beneficio terrible
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Truly 5 star level hotel. Great architecture and a colonial gem in the main Monterrey shopping area with a slew of restaurant options. Approx. 15 minutes to Chipinque National Park for ridiculously good hiking.
Number of reviews per page
20
40

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Others 4 Quinta Real Monterrey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,003 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quinta Real Monterrey

Number of reviews per page
20
40
Top reviews
walter
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Servicios de conserg valet parking
Humberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location.
Eleazar
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent service from checking in to checking out my favorite place for a small getaway
Vinicio
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Second time at this property and the stay was great. I was able to visit more dining options and I can confirm there are a lot of great eats around and in walking distance.
Garry
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our experience at La Quinta Real was very disappointing. The room we were assigned was in poor condition: the towels were old, the furniture was worn out, and the carpet was dirty and stained. I had to call three times before someone finally came to clean. It’s truly a shame to see such a beautiful hotel being neglected in this way—it’s no longer what it used to be. Out of the four nights we had booked, we ended up canceling and moving to another hotel. I mentioned all of this to the front desk agent at checkout, who said he would inform the manager immediately. We went to have breakfast and later returned to ask if the manager had checked the room, but the agent only said he was “in the process.” We then sat in the lobby for a while waiting for our transportation, yet the manager never appeared to introduce himself or address us. I made it clear to the staff that I would share my experience publicly if no one followed up with us—and since no one did, here I am sharing my review. Sadly, La Quinta Real has lost the charm and quality it once had.
Read More
Daniela
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice property, with attentive staff and an excellent location. However, the property would benefit from improved maintenance. I have stayed here in the past and can notice a decline in upkeep. There was no minibar in my room, and we had to request one because there are not enough available for all rooms. The thermostat in the room needs an upgrade, and the bathroom could use a renovation. With these improvements, this could be the best property in town.
Read More
John
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very dirty, NO COFFE IN THE ROOM
Bruno
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good stay overall
Arturo
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Urgent to work on some renovation around rooms and dining areas.
Oscar
icon-Leisure
Leisure
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nada
Jose
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I got the Clase King room. Linens smelled like vomit. I ordered puree de potato for my 1 year old daughter and it had big chunks of potatoes. She spit them out. The floor was very dirty . I told the manager and they changed the sheets but only upon request.My daughter and wife both got big bites and maid didn't bother to throw our garbage in the room or restroom over the weekend. The building is classic and nice but the personnel needs a good revamp
Read More
Eleazar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hotel amazing decor and service and super convenient for shopping just loved it
Eva
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Muy sucio y viejo
Eduardo
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel was clean and the room was spacious and beds super comfortable. It’s a bit old and could use some maintenance, but the great location made up for it—close to lots of shops and attractions. The bar was pricey, but overall, I’d definitely stay here again.
ALBERTO DE LA FUENTE
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This used to be one of the best, if not the best hotel in Monterrey. It is outdated, needs a lot of maintenance, and worn off. The first 2 days no hot water for showering, the illuminated mirror was not working and we asked for a new one, never changed. The first day our room was not cleaned or serviced. When asking for more towels, it took a lot of time, and only brought us two (we were 3), telling us for the moment they have not enough towels. No one helped with the luggage when we arrived and you have to go down some stairs to get to the elevator, so people with disabilities would have trouble. The water pool was cold. They told us the water heater was not working. I have stayed here many years ago, and nothing compared to this unpleasant surprise for a “five star hotel”. The property feels with abandonment, short of staff, and even the staff seemed unhappy doing its job. Although the location is 5 stars, there are a lot of other upscale hotels in the surrounding area, less expensive and newer. Next time in Monterrey I won’t stay here again.
Read More
Roberto
icon-Business
Business
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

El personal muy atentos, muy amables, las housekeepers muy bien, hacian el cambio de sabanas diariamente y todo limpio en los baños, pero las condiciones del hotel dejan mucho que desear, le falta mucho mantenimiento, las alfombras de los pasillos y los cuartos olian a drenaje ademas de que estan demasiado sucias, se percibe mucha humedad en todo el hotel, y pues como digo ya adentro caminando por los pasillos huele mucho a caño. Por favor dueños o encargados de la quinta real, se necesita mucho mantenimiento, cambien las alfombras por alfombras nuevas, esas que tienen aunque las laven estan demasiadas percudidas y en muy malas condiciones.
Read More
Fabian
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Just because its next to a Safi doesn't make it a Safi… save yourself the time and go somewhere else the floors smell good coming in and the bar is nice but as soon as you take the elevator up its smells like mold and dampness.. this is the worse hotel i have ever stayed at there were diapers under the beds and toe nail clippings already the night stand, also the bed sheets were stained with multiple colors of red and brown literally gave us an itch, we didnt even ask for a refund and just left to look for another hotel to shower with how bad this place was. NEVER AGAIN! After just coming out of surgery i felt i was going to get an infection with how dirty it was. Also there were diapers underneath our bed..
Read More
Vinicio
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I enjoy the rustic look. It was a very classic feel. The location is unmatched. It was so convenient and I didn't have to go far for a great meal.
Jorge
icon-Business Family
Business Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

El hotel está muy descuidado, había poco staff y tardaron más de 12 horas en atender una petición, era un muy buen hotel pero ya pasó su tiempo. Costo beneficio terrible
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Truly 5 star level hotel. Great architecture and a colonial gem in the main Monterrey shopping area with a slew of restaurant options. Approx. 15 minutes to Chipinque National Park for ridiculously good hiking.
Number of reviews per page
20
40