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Caravan Serai
Guest Houses
7.2
/10
Pleasant
38 reviews
What Guests Say About Their Stay
Alicia
10.0
/ 10
We were recommended to this hotel by a friend who has stayed here before. It’s a special boutique house with traditional Moroccan architecture features, away from the chaos in downtown Marrakesh. We loved our room with a private pool - it was beautiful, peaceful and quiet. If you want to go into the old town Médina, it’s about 25 mins drive and the hotel has free shuttle bus at 10am and 6pm. Definitely a place to come back if we visit Marrakesh again.
Scott
10.0
/ 10
Our stay was wonderful from start to finish. The staff were multi-lingual which made it easy to communicate. They were willing to help us set up a camel trek,shuttle us daily into the marketplace in the centre of Marrakesh and give us advice on how to handle ourselves when haggling for things in the market. We were even shuttled to a Moroccan Fantasy show one evening, which displayed the legend and folklore of this enchanted place through music and equestrian expertise. On Wednesday we explored the local village's weekly souk. This was an amazing experience, but we would not have done it without the escort of a staff member from the hotel. They made it a wonderful and exciting experience for us. (A HUGE THANK YOU TO ALI the hotel manager!) The hotel was clean and beautiful. Every evening the pool was lit by candle light. The gardens were beautiful both in the night and the day! The bed was very comfortable. We enjoyed a private suite with a private pool (room number 1) and I highly recommend it if you are able to secure that particular room. It was worth every penny! We have already recommended this hotel to our friends, including a random stranger on the plane on our return trip. If you choose this hotel, you will not be sorry. Do be aware of the difficulty in driving back to the hotel if you are renting a car. The roads are really rough dirt roads. I would recommend using the hotel shuttle service for everything. Free shuttle to the market, low cost otherwise.
Richard
10.0
/ 10
The positioning of the Hotel isn't fantastic, but to be honest once you enter the front door there is very little reason to leave the Hotel, they have everything you need there and the whole ambiance and overwhelmingly friendly staff means that you don't want to go anywhere else.
The reason I went to Marrakesh was to relax after a very exhausting year and that is exactly what I did, from relaxing by the pool or in the gardens, to some of the best massages I have ever had, after just one week I was completely relaxed
Mohammed the Operations Director could not do enough to help me during my stay, he arranged Mountain Bikes to be delivered to the Hotel, trips to the Atlas Mountains including a guide, bookings in some of the best restaurants, nothing was too much trouble
In the Area
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264, Ouled Ben Rahmoune, Marrakesh, Marrakesh-Safi, Morocco, 40000
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Caravan Serai
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264, Ouled Ben Rahmoune, Marrakesh, Marrakesh-Safi, Morocco, 40000
Discover More About Caravan Serai
Location
Caravan Serai is a guesthouse in a good neighborhood, which is located at Marrakesh.
About Caravan Serai
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Caravan Serai exclusively for you.
Get precious and unforgettable moment during your stay at Caravan Serai.
All facilities in Caravan Serai
Others
Things to Do
- Beach umbrella
- Spa
- Outdoor pool
- Garden
- Barbecue
- Turkish bath
- Pool sun loungers
Hotel Services
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Parking
- Smoking area
- Rooftop terrace
- Terrace
Public Facilities
- Others
- Restaurant
- Safety deposit box
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Sports and Recreations
- Billiard
Accommodation Policy & General Information in Caravan Serai
Important Note
- Airport shuttle fee: EUR 20 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Front desk staff will greet guests on arrival.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Caravan Serai | 17 |
Number of floors in Caravan Serai | 2 |
Another facilities in Caravan Serai | Beach umbrella, Spa, Outdoor pool, Garden, Barbecue |
Frequently asked question in Caravan Serai
What are available facilities at Caravan Serai?
There are top facilites at Caravan Serai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Caravan Serai?
The standard check-in time at Caravan Serai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Caravan Serai provide breakfast?
Yes, Caravan Serai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Caravan Serai
Other sources (38)
7.2
Pleasant
From 38 reviews
Cleanliness
7.2
Room Comfort
7.2
Service and Facilites
8.0
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Traveler Reviews Caravan Serai
Number of reviews per page
20
40
Top reviews
Ellen
Leisure
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
A lovely retreat. A great place to center yourself. I absolutely enjoyed my stay.
Only one piece of advice to those considering this hotel. If you are planning to take advantage of spa treatments, I would call them in advance to make sure the spa will be open during your stay. I found that the hours were not always consistent with several hotels in Morocco. Enjoy!!
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catherine hughes
6.0
/10
Reviewed 100 week(s) ago
Hotels.com verified review
We have long loved caravanserie
So charming - lovely pool
Gorgeous architecture- not posh but delightful - staff still lovely
However - the food used to be quite good
Not so now
And the interiors of the shared spaces a little shabby
Verified traveler
10.0
/10
Reviewed 361 week(s) ago
Expedia Group verified review
Beautiful stunning relaxing tranquil hotel to stay
Alicia
10.0
/10
Reviewed 391 week(s) ago
Expedia Group verified review
We were recommended to this hotel by a friend who has stayed here before. It’s a special boutique house with traditional Moroccan architecture features, away from the chaos in downtown Marrakesh. We loved our room with a private pool - it was beautiful, peaceful and quiet. If you want to go into the old town Médina, it’s about 25 mins drive and the hotel has free shuttle bus at 10am and 6pm. Definitely a place to come back if we visit Marrakesh again.
Read More
francois
2.0
/10
Reviewed 456 week(s) ago
Expedia Group verified review
Extremely disappointing Motel, not sure how they manage to get stars for this dump.
For one you have to drive on an extremely bad dirt road. You have to cross the village's streets with open sewers into the middle of those streets. The motel is on the edge of a cliff with a dirt parking space in front of the Motel that fits 4 or 5 vehicles. The motel inside is extremely dusty and not well maintained. The room were rather furnaces. Although equipped with A/C, the A/C was very inefficient because the Windows and doors as well as their frames were not air tight and the AC units were small for the space they were supposed to cool off.
The beds and the mattresses were of an extremely poor quality. They still use the spring mattresses and the spring beds of 1970's. Forget about a restful night for many reasons: too hot to sleep, bad mattress and bed, and when finally you started getting a wink at 4:00 am, the call for payer over a blaring old speaker will for sure spring you out of bed.
The facility is designed to imulate an ancient village Riad, however they seem to have confused antiques for junk. Many items such as tables, doors and windows are an absolute junk, but they try to pass them for antique.
The breakfast was very generous if you don't mind the hoards of flies that you know for sure they had their previous meals from the street's sewers.
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Scott
10.0
/10
Reviewed 514 week(s) ago
Expedia Group verified review
Our stay was wonderful from start to finish. The staff were multi-lingual which made it easy to communicate. They were willing to help us set up a camel trek,shuttle us daily into the marketplace in the centre of Marrakesh and give us advice on how to handle ourselves when haggling for things in the market. We were even shuttled to a Moroccan Fantasy show one evening, which displayed the legend and folklore of this enchanted place through music and equestrian expertise. On Wednesday we explored the local village's weekly souk. This was an amazing experience, but we would not have done it without the escort of a staff member from the hotel. They made it a wonderful and exciting experience for us. (A HUGE THANK YOU TO ALI the hotel manager!) The hotel was clean and beautiful. Every evening the pool was lit by candle light. The gardens were beautiful both in the night and the day! The bed was very comfortable. We enjoyed a private suite with a private pool (room number 1) and I highly recommend it if you are able to secure that particular room. It was worth every penny! We have already recommended this hotel to our friends, including a random stranger on the plane on our return trip. If you choose this hotel, you will not be sorry. Do be aware of the difficulty in driving back to the hotel if you are renting a car. The roads are really rough dirt roads. I would recommend using the hotel shuttle service for everything. Free shuttle to the market, low cost otherwise.
Read More
karime
8.0
/10
Reviewed 537 week(s) ago
Hotels.com verified review
The hotel is fantastic, but the neighbourhood is not very nice. It is very difficult to find the hotel and at the end we ended up renting a car in order to drive into Marrakech. There is a bus service that is offered but we preferred to not depend on the bus schedule. We really enjoyed our stay and hope that the hotel will be able to have the road paved and better signs put up.
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Richard
10.0
/10
Reviewed 537 week(s) ago
Expedia Group verified review
The positioning of the Hotel isn't fantastic, but to be honest once you enter the front door there is very little reason to leave the Hotel, they have everything you need there and the whole ambiance and overwhelmingly friendly staff means that you don't want to go anywhere else.
The reason I went to Marrakesh was to relax after a very exhausting year and that is exactly what I did, from relaxing by the pool or in the gardens, to some of the best massages I have ever had, after just one week I was completely relaxed
Mohammed the Operations Director could not do enough to help me during my stay, he arranged Mountain Bikes to be delivered to the Hotel, trips to the Atlas Mountains including a guide, bookings in some of the best restaurants, nothing was too much trouble
Read More
Verified traveler
8.0
/10
Reviewed 541 week(s) ago
Hotels.com verified review
very pleasant stay at this great retreat just outside marrakech centre. friendly staff, delicious meals and a great shuttle service to make getting in and out of the busy souks easy
Verified traveler
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The hotel is situated in a slum. Hotel has it´s own taxi, since taxis does not want to drive there and their taxi is expensive. We changed to another hotel during our stay.
Verified traveler
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Maison d'hôte a l’extérieur de la frénésie de Marrakech.
Ideal pour les familles recherchant charme et authenticité. Le personnel est disponible et souriant.
Vincent
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
Très bon weekend à refaire piscine privée parfait
Verified traveler
Friends and Family with Children
8.0
/10
Reviewed 296 week(s) ago
Expedia Group verified review
Un peu compliqué à s’y rendre et à trouver l’établissement mais l’endroit est vraiment sympa et relaxant. Très beau cadre
moea
8.0
/10
Reviewed 297 week(s) ago
Hotels.com verified review
Séjour reposant dans un cadre agréable.
Il y a toujours des améliorations possible, notamment concernant la connexion wifi et les chaînes satellites qui sont pour la plupart inaccessibles. Pour le reste, très belle maison, chambre spacieuse et bien aménagée, espaces communs accueillants.
Pour les amis des chats vous serez comblés (il y a aussi des tortues)
Petit déjeuner agréable (local, frais, bon et complet)
A noter que l’hôtel est assez isolé, obligation d’être véhiculé si on veut se balader.
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Verified traveler
6.0
/10
Reviewed 306 week(s) ago
Hotels.com verified review
All staffs are professional and kind, calm place for relax, well maintained with classical decoration. bit Far from city(off road, nothing near to hotel), too many insect(ant), no wifi in the room (we were biggest room), private swimming pool is dirty(we couldnt swim in there even our purpose was that)
Verified traveler
Leisure with Children
8.0
/10
Reviewed 313 week(s) ago
Expedia Group verified review
Prachtige en ruime kamers, iedere kamer heeft ook een terras. Personeel is top, wij reisden met ons eenjarig zoontje, alles wat je vroeg kon geregeld worden. Shuttleservice erg handig. Menukaart kan wat meer variatie gebruiken, wellness was teleurstellend.
Verified traveler
10.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
Tolles hotel mit viel flair, ist so wunderychön dass man nur staunt. Leider weit ausserhalb...man muss alles im hotel konsumieren, man kan in def näheren umgebkng nichts kaufen.Es wird ein kostenloser transport in die medina angeboten.
Deb
10.0
/10
Reviewed 330 week(s) ago
Expedia Group verified review
A fabulous, quiet, boutique hotel away from the bustle of the city but close enough to be in the centre of town within 30 mins. The food was excellent. The rooms are fabulous. And the treatment in the Hamman just what I needed to recharge the batteries. Its my 3rd trip in 18 years and I will be going back!
Lone
10.0
/10
Reviewed 347 week(s) ago
Expedia Group verified review
Vi havde en fantastisk ferie på dette meget autentiske og anderledes hotel. Lå tilpas langt uden for storbyens larm og vi havde mulighed for at komme helt ned i tempo. De mange terrasser rundt omkring på hotellet gjorde det muligt altid at finde en plet med sol. Personalet var ualmindelige søde og gæstfrie og spurgte hele tiden, om vi manglede noget. Absolut et sted vi vil anbefale, hvis man er til ro og hyggelig atmosfære. Kommer gerne selv igen.
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Regina
4.0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
Wunderschönes historisches Gebäude aber alles andere leider sehr enttäuschend.
Die Räumlichkeiten sind mit geschmackloser sexistischer und Gewalt verherrlichender "Kunst" dekoriert.Das Essen hat die Qualität eines Essens im Flugzeug, kostet aber so viel, wie ein Essen im marokkanischen Luxusrestaurant. Hier versucht offensichtlich jemand maximalen Gewinn bei minimalem Aufwand zu erzielen. Die Stimmung unter den Gästen ist entsprechend. Die Angestellten sind nett und freundlich, können die Misswirtschaft der Hotel Führung aber nicht ausgleichen.
Darüber hinaus liegt das Hotel extrem weit außerhalb von Marrakesch (15 km) und im direkten Umfeld ist wirklich nichts interessantes oder schönes zu erblicken. Die Bewohner der umliegenden Häuser sind eher ablehnend, so dass man keine Freude daran hat, sich außerhalb der Anlage aufzuhalten. Ohne Auto geht gar nichts.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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