The room is really narrow and dirty. They only focus on couple who stay with section. They can’t handle the room service and there is also a very bad smell in the room. The white pillow case is turned into yellow. There is no car parking and it’s very hard to drive in the road. If you hire a taxi to go to the hotel, the taxi driver may drop you off at the intersection and you will need to walk to the hotel by yourself. For those who focus on cleanliness, this is a hotel you really shouldn't come to. 👎

I never used to write bad comment. But this one is the Worst hotel ever. Very disappointing. Room is very small. Food and service is poor . No respect to the guest, especially the receptionist girl. Keep using her phone while the guest is asking her and the way she talks to guest is very rude, like the guest is her staff and she is boss or manager. No feeling of basic service. Rooftop bar and the staff up there is kind of okay.

*1-Month Stay Review at Sanctuary Hotel* Pros: ✅Proximity to Shwedagon Pagoda and Sule Pagoda ✅Fantastic Rooftop Views ✅Prime Location Cons: ❌Blanket change requests went unnoticed, even after written reminders. ❌I reported a rat on the ground floor, but no one took action. ❌Daily reminders were necessary for room cleaning. ( I expect daily reminders in a guesthouse but not in a hotel) ❌Language barriers are challenging, as staff generally need help with English communication. ❌The affordable price of 405 USD for a month overshadows the poor service. Better options are available at a similar rate.

Downtown, Fair Price, Clean, Neat & Tidy Room