Quentin Zoo hotel

Amazing place to stay

The staff was very friendly (5 stars) but the room was in a bad need of remodeling/updating. Bathroom tiles looked like they were about to fall off, all door handles did fall off, the hardwood floor was very worn out. This is nowhere near a 4 star accommodation, it feels like a hostel with a very expensive price of ~400 Euro per night. Much was made in the reviews about the breakfast, but again it was a very basic but expensive fare. One can get much better breakfast within 1 min walking distance for much less.

We had 3 rooms' reservation. The temp could not be adjusted for one room. No any sorry at all and no one to fix it. The front desk guy with very poor service attitude.

Nice location and walkable to downtown

The room facilities seem a little old and the cleanliness can be improved. But the staff are 5 star friendly and are very helpful.

I was staying in a wired layout room. Half of the windows above the bed was facing the hallway, which, if the curtain wasn't completely attached the window (which was not possible without any tools), there was a chance that from the outside you could sneak-peak little part of the bed. I feel insecure as a solo traveler staying in that kind of room. Additionally, there was a door hidden behind another big curtain. When first seeing that door, I went down to ask reception if that was a door connected to another room because I wanted to ensure no one would break in from that door. However, the reception guy said he doesn't know how is every room look like, maybe that is a door to the balcony which you could access by your room card. The information he provided was clearly wrong. There was no balcony connected to the room, and the card doesn't open the door (I would be more terrified if it does.) The whole night I was worried about being seen from the windows and what if someone breaks in from the door behind the curtain. It was not a good experience as a solo traveler. I felt very insecure. And the reception should know the layout of the room. He didn't even know if there is a bath tub in the room or not, very unprofessional. Additionally, unfortunately one of the elevator was not functional.

Hotel appears reasonably well maintained but wasn't worth the price. Could have been better with cleaning. Sink wasn't clean when we arrived and the cleaning regime during our stay appeared to be nothing more than changing towels and toilet roll. Staff were nice and the location is decent.

Louis and 2.5 stats at best

Great customer service, highly recommended.

Nice hotel

Great location and plenty of food places nearby. Also, bonus for it being right outside of the tram stop!!!

Very nice area, staff were very helpful and close enough to walk to Dam Square Room was small, beams restricted my height but overall a comfortable stay

It was ok

We had two family rooms. There was an upstairs and downstairs room. Both restaurants on the opposite corners had good food and very friendly staff.

Really nice property and in a wonderful location. We would stay here again!

I have the worst experience

Stayed here for 2 nights, location good with the tram to the city centre right outside. Some great cafes and deli’s on the doorstep. The room was clean and well serviced, not a fan of the pillows (but I am a pillow snob)

It was good hotel I like the room and service

Stayed at Quentin Zoo hotel for 3 nights while visiting Amsterdam. It is an older building that has seen some recent refurbishment but appears to be done on a budget. We booked the basic room which was clean, but small and dark with harsh overhead spotlights. The room was clean, quiet and the bed comfortable. Breakfast in the hotel was a nice little buffet with the usual options. Staff was nice and helpful with questions. There is a very convenient tram stop right out in front, but the weather was nice and we made the 30 minute walk to the center of Amsterdam most days. The area seemed very safe and there are a few bars/restaurants nearby. If you are budget conscience and don't need a lot of amenities, this would be a good choice for your stay. It worked well for us and we saved a lot of money compared to other hotels in Amsterdam.

We loved this hotel! Everyone was so friendly and the rooms were nice! Continental breakfast was delicious with lots of options!