Slieve Donard

Good stay, no queue or delay at check in Room was nice and bar service was good. Though Still haven’t sorted the pool is to cold and the jacuzzi is way way to hot There was also a lot of kids in the pool so bit more noisy than expected

This is at least our 40th time at the SlieveDonald over the last 30 years and our stay was excellent. Beautiful spa room and a lovely meal on Sunday night at Percy French restaurant and a lovely spa treatment for my wife. Will certainly be back.

And for breakfast at 9.40 had to wait for 35 minutes to be called by room number. There was hard cheese, ends of bread, waited a further 20 minutes for tea and toast. Awful!

Had a great stay. Overall very good. Some things could do with being updated.

We stay in the Slieve Donard each Christmas with our children and always have the best time with the best service. Everything is spotless and nothing is ever too much trouble. Always grateful for our little slice of heaven this time of year

Myself and my husband went down with 17-year-old daughter to stay one night we had a great time in the hotel

Had a fantastic 2 night stay at the slieve donard hotel,staff are amazing and friendly, got an upgrade room with fantastic seaview, the spa was amazing especially the jacuzzi, could sit in it all day,only slight negative comment would be,we booked a table in jj farrells restaurant on the Friday evening for a festive dinner, but were told that they weren't starting the festive menu for another few days breakfast was absolutely superb, an amazing choice,,thoroughly enjoyed our stay and will definitely come back next year all being well

Amazing hotel and location. Clean comfortable and close to beach and walking distance to town

We have been before it was refurbished a year ago to the style it would have been when it was built was beautiful there is nothing bad i can say about it just excellent

I preferred my 1st visit last Nov. Hotel -stunning location. Entrance hallway was beautifully decorated. quick check in but when got to room our keys wouldnt work. A cleaner kindly let us in. I tried to call recept to ask Concierge to bring us new keys but the phone did not work. We had our dog stay with us which was great but i felt that our room had a " dog" smell when we entered the room. Couldn't open windows. Some of the decor of the room looked a little grubby (e.g door frame in bathroom, chipped paint , a lamp that didnt plug in). Wasnt impressed for being a 5 star hotel. Delighted we can bring our dog but do feel hygiene standards need to be at highest. There was hair pins lying on my floor from a previous guest. Bathrooms at recept were disgusting and not cleaned all evening. Bin was over flowing by end of night. We had a lovely evening in the bar - fantastic singer. Thankfully had read reviews about the service charge added to all drinks bills. Paid £24 for 2 gins to then get a bill for £26.40. I went to bar myself for rest of night. Tips should be at customers discretion. Got a dirty glass at one point. When i asked for another glass the bar man just lifted the drink and threw it down the sink. He couldnt find another glass as they were all dirty so offered me an alternative then looked annoyed i asked for fruit. not 5* standards. Breakfast was just ok,cooked breakfast not great and we were put in drawing room without being asked. Didnt have same feel.

Sauna at 65 degrees Eye stinging pool (chlorine doesn't sting, urine does!) Drafty room, wind whistling through the door (no opening window!) Very very poor dinner; forgot the sides, chicken served tepid, steak chewy as an old boot House keeping woke us clattering Hoover's etc very early Kept awake by other residents using lift opposite room; cm's gap at bottom of door inviting all noises in Check out at 11, house keeping banging on the room door at 5 past, 10 past... Had been looking forward to staying at the Slieve for some weeks. Plan was walking the Mournes then enjoying the spa. Disappointed to the point of frustration Would strongly recommend eating dinner elsewhere Lovely staff, great location but an abysmal experience

The staff were so friendly and attentive. We adored the sea view room, perfect size, massive, comfortable bed and everything you need - a fridge, and wine cooked, tea, coffee etc. breakfast was delicious and had lots of options. The spa was lovely - only negative of the whole trip was the sauna was not hot enough. But it won’t put us off going back :)

Amazingly cold!

It was our first time in the part of Ireland and we had a wonderful stay, we really couldn't have asked for more. Unfortunately we missed the option of getting a sea view but I believe we could have selected this if we spotted the follow up email but apart from the we had a stay that will live long in our memory.

We didn’t like that the room was very small! Four steps to the bed from the door! The hotel was very, very warm and the windows only opened an inch. There was no bath and only one bathrobe in the room. The bathroom wasn’t very clean either. The hairdryer in the room had poor performance and there was only one socket at the door for to plug it in, Overall are stay was average at best! Very unimpressed for a 5 star hotel!

Lovely relaxing spa trip. Room was amazing and well designed.

We had such an amazing time once again at this beautiful hotel . We obviously plan another stay some time soon . Such a lovely experience

We stayed here as a family with our small baby for our wedding anniversary for 3 nights. As a 5 star hotel you expect top class luxury but I think the days of that are gone. The staff were so inexperienced. I know everyone has to start somewhere but there is a lack of training from reception to bar/restaurant staff. Our room was nice but lighting poor for doing hair etc. no coffee or tea in room and the door was ate which looked like teeth marks and carpet torn obviously from the hotel being dog friendly so left the room looking grubby. The bar for food and drink was expensive and there was no atmosphere. The Saturday night there was entertainment and it was poor to say the least. We’ve stayed in better 3 star hotels for a fraction of the price as here is very expensive. Only thing I will rate is the leisure facilities and a big shout out to Ciara who done my massage in the spa. Such a lady and fantastic at her job.

We’ve now stayed a few times, however this was the 1st time since the complete refurbishment, absolute wonderful and excellent staff as always!

Amazing and staff are very nice kind and fantastic! Very guest oriented and extremely friendly and helpful! Will be coming back soon! Aster