Hotel Las Quenas

Hotels
8.2
/10
Very Good
95 reviews

What Guests Say About Their Stay

kim
10.0
/ 10
I’m a solo traveler. The service is awesome. They tried hard to satisfied what you need and helped you from the bottom of the hearts. I felt like it was home when I came back from the town near Machu Picchu. I would say that’s one of the best hotels I had stayed so far in Peru. One disadvantage of it is the location, a bit far from the main plaza, however taxi is cheaper here, so it would bother much if the service is good.
Sarah
10.0
/ 10
My husband and I had a wonderful stay here. Great service, clean room, strong showerhead pressure, convenient location, tasty breakfast with cooked-to-order eggs. The breakfast area and reception area were also very clean. One of the receptionists, Mirian, was super helpful and went above and beyond to help us make multiple phone calls over a couple days to our taxi driver so he could return a hoodie which we accidentally left in the trunk!
Darrell
10.0
/ 10
This is a great hotel for the price. It is away from the touristy spots but that's just a quick 7 sol taxi ride to the plaza de armas. The hotel itself is fantastic. The hotel employees are very helpful and tend to your every need. Their free breakfast is delicious. Now for the room itself, it's fairly small and the bed takes up much of the room, but it is clean. There is no heating and air conditioning, but there is a small plug in heater in the room and we used it at night to help warm the room up. The front desk called taxi's for us and even had a taxi ready for us on the morning of our departure to the airport. All you need to do is let them know what time you want to leave by. All in all, a great hotel to stay at and I would definitely recommend this hotel.
In the Area
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1265 Calle Los Angeles, Santiago, Provincia de Cusco, Cusco, Peru, 8001

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hotel Las Quenas is a hotel is located at Santiago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Las Quenas

1265 Calle Los Angeles, Santiago, Provincia de Cusco, Cusco, Peru, 8001
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Location


Hotel Las Quenas is a hotel is located at Santiago.

About Hotel Las Quenas

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Las Quenas.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Las Quenas is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Las Quenas is the right place to stay.

All facilities in Hotel Las Quenas

Others Hotel Las Quenas
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Tours
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Microwave (shared)
  • Refrigerator (shared)
  • Smoking area
  • Rooftop terrace
  • Parking
  • Reception hall
  • Parking (surcharge)

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Safety deposit box

Transportation

  • Access to train station (surcharge)
  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge

Things to Do

  • Shops
  • Library

Food and Drinks

  • Winery
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Business center

Nearby Facilities

  • Souvenir shop
  • Grocery

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Las Quenas

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 7.5 per vehicle (maximum occupancy 4)
  • Uncovered self parking fee: USD 8 per day (in/out privileges)
  • Nearby parking fee: USD 8 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
11:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 11:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Las Quenas
20
Number of floors in Hotel Las Quenas
3
Another facilities in Hotel Las Quenas
Laundry service, Welcoming drinks, Tours, Multilingual staff, Luggage storage

Frequently asked question in Hotel Las Quenas

What are available facilities at Hotel Las Quenas?
There are top facilites at Hotel Las Quenas such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Las Quenas?
The standard check-in time at Hotel Las Quenas is starting from 11:00 - 00:00 while the latest check-out time is at Before 10:00
Does Hotel Las Quenas provide breakfast?
Yes, Hotel Las Quenas provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Las Quenas?
Hotel Las Quenas is a 3.0-star hotel.
How many floors does Hotel Las Quenas have?
Hotel Las Quenas has 3 floors.
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More Reviews from Other Guests in Hotel Las Quenas

8.2
Very Good
From 95 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Las Quenas

Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Shower not hot, need very long time to heat up but few minutes later it became cold water.
Verified traveler
6.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Shower not hot, took long time to heat up
Natesan
icon-Leisure
Leisure
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Nice
jeffrey
6.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

Very quiet which was good for sleeping but further away from everything so not alot of restaurants around. Also unless your fluent in spanish not easy for english speakers.
Luis
icon-Leisure
Leisure
8.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

Very nice hotel and services for the crew it was so nice
kim
10.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

I’m a solo traveler. The service is awesome. They tried hard to satisfied what you need and helped you from the bottom of the hearts. I felt like it was home when I came back from the town near Machu Picchu. I would say that’s one of the best hotels I had stayed so far in Peru. One disadvantage of it is the location, a bit far from the main plaza, however taxi is cheaper here, so it would bother much if the service is good.
Read More
Verified traveler
6.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Really a budget option with basic facilities. Friendly stuff, rather clean room. It requires a taxi to get to the city center. Location is really sad but safe. Breakfast is available and it looks ok, but it made me sick every time I had it.
Michelle
8.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Las Quenas is a great hotel a bit off the beaten track in a less touristy area of Cusco, but still within easy walking distance of the Plaza de Armas and other attractions. The road outside of the hotel is currently being renovated but it wasn’t too tough to navigate.
Verified traveler
8.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Good breakfast, great staff, excellent shower. Hotel is 15 minutes walking from plaza de armas. The street it is on and the surrounding streets are under construction currently (january 2020). The hotel will call a taxi for you if needed, and proximity to a main avenue makes getting to the bus train or airport easy
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

We were not lucky with room allocation and this is what we're reviewing. We've got ground floor room just behind reception. No windows outside. We were separated from the hall way by a thin glass. Same glass separated us from another room. Whatever we did in the bathroom could be heard in whole breakfast and reception area. Hope they enjoyed it. Whoever switched on the light in the corridor at 2 am would wake us up. The same with the noise: we were a part of every conversation in the corridor. It may be a nice place to stay but not in our room. Worst hotel we've used in Latin America so far. Our advise is to avoid it
Read More
Sarah
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

My husband and I had a wonderful stay here. Great service, clean room, strong showerhead pressure, convenient location, tasty breakfast with cooked-to-order eggs. The breakfast area and reception area were also very clean. One of the receptionists, Mirian, was super helpful and went above and beyond to help us make multiple phone calls over a couple days to our taxi driver so he could return a hoodie which we accidentally left in the trunk!
Read More
Shaun
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

My initial impression wasn’t that good since the first thing I saw was the dig up road outside the hotel. However once I got into the hotel it wasn
Darrell
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

This is a great hotel for the price. It is away from the touristy spots but that's just a quick 7 sol taxi ride to the plaza de armas. The hotel itself is fantastic. The hotel employees are very helpful and tend to your every need. Their free breakfast is delicious. Now for the room itself, it's fairly small and the bed takes up much of the room, but it is clean. There is no heating and air conditioning, but there is a small plug in heater in the room and we used it at night to help warm the room up. The front desk called taxi's for us and even had a taxi ready for us on the morning of our departure to the airport. All you need to do is let them know what time you want to leave by. All in all, a great hotel to stay at and I would definitely recommend this hotel.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

The hotel staff was such a pleasure. The front desk clerk recommended one of the best restaurants for dinner...thank you! Taxi transportation to and from was happily organized for us. Great breakfast options and really clean hotel. Wish we had stayed longer.
Verified traveler
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Wonderful customer service from all the front desk and kitchen staff. Room was a bit tight for the 4 of us who were staying in a 2 double bed room.
Samantha
10.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Such a great find! The front desk was run by Luis on our arrival, and he was amazing!! His recommendations were spot on, and made our stay that much more comfortable. I regretted only staying one night!
Leigh W
8.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

The rooms are very nice, the beds relaxing (though a little hard for my preference), and the showers extremely spacious with deliciously warm water. This last part was most important to me when my husband and I returned from our Ancascocha Trail trek to Machu Picchu. Though the front desk employees struggle a bit with English, they were more than helpful and tried their best to understand our needs and requests. The location is also decent, though there are not too many places to eat nearby (unless you are craving local pollo with a variety of fried starches). It takes about 15 minutes to walk to downtown Cusco. You do have to travel through some very pungent (and sometimes dirty-looking) marketplaces on your way to downtown. We were fine with this, but some days the smell could be a little overwhelming. If you are struggling with altitude sickness, this can definitely exacerbate the problem. The breakfast selection was also decent--buffet-style with eggs to order. If you are looking for something between insanely-priced downtown Cusco hotels and cheap and smelly hostels, Hotel Las Quenas might be a good choice for you. By the way, in the description of this hotel a winery is mentioned. However, there is no winery on site (from what I could see) and the front desk had no clue what I was talking about when I asked.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Great place to stay. Wherever you go in Cusco there is dirt and these guys work real hard at keeping their place really clean. Everyone was super helpful, respectful and kind. Rooms are tight but clean and cozy. We had one cold night but the area heater helped a lot. Rooms, beds, linens felt brand new. Place was very clean. My only complaint: they need a soap/shampu tray in the shower (we used the window) and more hangers in the bathroom for hand towels and towels. Hotel knows and will recommend good guides and taxi services. Hotel laundry service is too expensive (9soles/kg), there is a cheaper place around the block for half the price. Cheap eateries, atm, fruit shops nearby. San Pedro market 3 blocks away for souvenirs and eateries.
Read More
Verified traveler
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

The hotel itself is very good but the location is not ideal.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

The room was very clean. I arrived at the hotel at 6 am and even though the check in time was 12 noon, I received a room until mine was available. I very much appreciated the generosity of the hotel.
Number of reviews per page
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Others 4 Hotel Las Quenas

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 95 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Las Quenas

Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Shower not hot, need very long time to heat up but few minutes later it became cold water.
Verified traveler
6.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Shower not hot, took long time to heat up
Natesan
icon-Leisure
Leisure
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Nice
jeffrey
6.0
/10
Reviewed 173 week(s) ago

Hotels.com verified review

Very quiet which was good for sleeping but further away from everything so not alot of restaurants around. Also unless your fluent in spanish not easy for english speakers.
Luis
icon-Leisure
Leisure
8.0
/10
Reviewed 304 week(s) ago

Expedia Group verified review

Very nice hotel and services for the crew it was so nice
kim
10.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

I’m a solo traveler. The service is awesome. They tried hard to satisfied what you need and helped you from the bottom of the hearts. I felt like it was home when I came back from the town near Machu Picchu. I would say that’s one of the best hotels I had stayed so far in Peru. One disadvantage of it is the location, a bit far from the main plaza, however taxi is cheaper here, so it would bother much if the service is good.
Read More
Verified traveler
6.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Really a budget option with basic facilities. Friendly stuff, rather clean room. It requires a taxi to get to the city center. Location is really sad but safe. Breakfast is available and it looks ok, but it made me sick every time I had it.
Michelle
8.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Las Quenas is a great hotel a bit off the beaten track in a less touristy area of Cusco, but still within easy walking distance of the Plaza de Armas and other attractions. The road outside of the hotel is currently being renovated but it wasn’t too tough to navigate.
Verified traveler
8.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Good breakfast, great staff, excellent shower. Hotel is 15 minutes walking from plaza de armas. The street it is on and the surrounding streets are under construction currently (january 2020). The hotel will call a taxi for you if needed, and proximity to a main avenue makes getting to the bus train or airport easy
Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

We were not lucky with room allocation and this is what we're reviewing. We've got ground floor room just behind reception. No windows outside. We were separated from the hall way by a thin glass. Same glass separated us from another room. Whatever we did in the bathroom could be heard in whole breakfast and reception area. Hope they enjoyed it. Whoever switched on the light in the corridor at 2 am would wake us up. The same with the noise: we were a part of every conversation in the corridor. It may be a nice place to stay but not in our room. Worst hotel we've used in Latin America so far. Our advise is to avoid it
Read More
Sarah
10.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

My husband and I had a wonderful stay here. Great service, clean room, strong showerhead pressure, convenient location, tasty breakfast with cooked-to-order eggs. The breakfast area and reception area were also very clean. One of the receptionists, Mirian, was super helpful and went above and beyond to help us make multiple phone calls over a couple days to our taxi driver so he could return a hoodie which we accidentally left in the trunk!
Read More
Shaun
8.0
/10
Reviewed 327 week(s) ago

Hotels.com verified review

My initial impression wasn’t that good since the first thing I saw was the dig up road outside the hotel. However once I got into the hotel it wasn
Darrell
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

This is a great hotel for the price. It is away from the touristy spots but that's just a quick 7 sol taxi ride to the plaza de armas. The hotel itself is fantastic. The hotel employees are very helpful and tend to your every need. Their free breakfast is delicious. Now for the room itself, it's fairly small and the bed takes up much of the room, but it is clean. There is no heating and air conditioning, but there is a small plug in heater in the room and we used it at night to help warm the room up. The front desk called taxi's for us and even had a taxi ready for us on the morning of our departure to the airport. All you need to do is let them know what time you want to leave by. All in all, a great hotel to stay at and I would definitely recommend this hotel.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

The hotel staff was such a pleasure. The front desk clerk recommended one of the best restaurants for dinner...thank you! Taxi transportation to and from was happily organized for us. Great breakfast options and really clean hotel. Wish we had stayed longer.
Verified traveler
8.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Wonderful customer service from all the front desk and kitchen staff. Room was a bit tight for the 4 of us who were staying in a 2 double bed room.
Samantha
10.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Such a great find! The front desk was run by Luis on our arrival, and he was amazing!! His recommendations were spot on, and made our stay that much more comfortable. I regretted only staying one night!
Leigh W
8.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

The rooms are very nice, the beds relaxing (though a little hard for my preference), and the showers extremely spacious with deliciously warm water. This last part was most important to me when my husband and I returned from our Ancascocha Trail trek to Machu Picchu. Though the front desk employees struggle a bit with English, they were more than helpful and tried their best to understand our needs and requests. The location is also decent, though there are not too many places to eat nearby (unless you are craving local pollo with a variety of fried starches). It takes about 15 minutes to walk to downtown Cusco. You do have to travel through some very pungent (and sometimes dirty-looking) marketplaces on your way to downtown. We were fine with this, but some days the smell could be a little overwhelming. If you are struggling with altitude sickness, this can definitely exacerbate the problem. The breakfast selection was also decent--buffet-style with eggs to order. If you are looking for something between insanely-priced downtown Cusco hotels and cheap and smelly hostels, Hotel Las Quenas might be a good choice for you. By the way, in the description of this hotel a winery is mentioned. However, there is no winery on site (from what I could see) and the front desk had no clue what I was talking about when I asked.
Read More
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Great place to stay. Wherever you go in Cusco there is dirt and these guys work real hard at keeping their place really clean. Everyone was super helpful, respectful and kind. Rooms are tight but clean and cozy. We had one cold night but the area heater helped a lot. Rooms, beds, linens felt brand new. Place was very clean. My only complaint: they need a soap/shampu tray in the shower (we used the window) and more hangers in the bathroom for hand towels and towels. Hotel knows and will recommend good guides and taxi services. Hotel laundry service is too expensive (9soles/kg), there is a cheaper place around the block for half the price. Cheap eateries, atm, fruit shops nearby. San Pedro market 3 blocks away for souvenirs and eateries.
Read More
Verified traveler
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

The hotel itself is very good but the location is not ideal.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

The room was very clean. I arrived at the hotel at 6 am and even though the check in time was 12 noon, I received a room until mine was available. I very much appreciated the generosity of the hotel.
Number of reviews per page
20
40