Big Hotel

Hotels
8.6
/10

Very Good

188 reviews

What Guests Say About Their Stay

EFRAIM E. T.
9.4
/ 10
Efficient service at affordable price. Nice design and artwork accents. Food was good especially for its price. Ambiance was amazing.
Syrudia A Macasil
10.0
/ 10
Very accessible to malls and restaurants
Jennifer Galendez
8.5
/ 10
Beautiful and nice hotel. For me it was the best and accommodating staff
Rosemarie Zorilla
10.0
/ 10
Perfect place to relax. Good rooms. Good food.
Ashley S.
10.0
/ 10
We had the best stay at the most reasonable price! Kudos to the staff!
In the Area
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A.Seno St., Guizo North Reclamation Area, Tipolo, Mandaue City, Cebu, Philippines, 6014

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Complete relaxation awaits guests at BIG Hotel in Mandaue, Cebu. Leisure and business travelers will love the cozy units with natural light. There are also several amenities that are great for social gatherings and other events. In addition, the friendly and attentive staff always provides guests with top-notch services.
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What's around Big Hotel

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A.Seno St., Guizo North Reclamation Area, Tipolo, Mandaue City, Cebu, Philippines, 6014
Lobby Big Hotel
Lobby 2 Big Hotel

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Complete relaxation awaits guests at BIG Hotel in Mandaue, Cebu. Leisure and business travelers will love the cozy units with natural light. There are also several amenities that are great for social gatherings and other events. In addition, the friendly and attentive staff always provides guests with top-notch services.

Four types of accommodations are available in the hotel: Standard, Deluxe, Family, and Executive. Each unit comes with a comfy bed, an air conditioner, a cable television, a study table, a desk lamp, and a working chair. There are also private bathrooms with a hot and cold shower and a free set of toiletries. From any room, WiFi can be easily accessed.

BIG Kitchen and Bar, the hotel’s all-day restaurant, serves contemporary dishes and vegan meals meticulously prepared by Chef Oliver Gadi and his well-trained staff. It has old-school decorations that add appeal to the overall look of the place.

Those who need venues for any event may book the available halls and meeting rooms. Seating types, such as classroom, banquet, and theater, can be tailored based on the event. Other hotel services include bellhop, concierge, laundry, and luggage storage.

BIG Hotel is only 370 meters away from St. James Amusement Park and 2.30 kilometers away from Our Lady of the Rule Church. Several malls are also nearby. Both J Centre Mall and SM City Cebu are within a three-kilometer radius from the property.

Highly accessible, the hotel is about a 20-minute drive away from the Mactan-Cebu International Airport. The seaport, on the other hand, can be reached by car in approximately 10 minutes from the hotel.

All facilities in Big Hotel

Bar, Cafe and Lounge Big Hotel
Bar, Cafe and Lounge
Functional Hall Big Hotel
Functional Hall
Common Space Big Hotel
Common Space
Lobby Big Hotel
Lobby
Exterior Big Hotel
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Brunch
  • Cafe
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Mobile
  • Newspaper in lobby
  • Newspaper

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Things to Do

  • Garden
  • Massage

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Big Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Big Hotel
148
Number of floors in Big Hotel
7
Another facilities in Big Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Big Hotel

What are available facilities at Big Hotel?
There are top facilites at Big Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Big Hotel?
The standard check-in time at Big Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Big Hotel provide breakfast?
Yes, Big Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Big Hotel

Traveloka (188)

Other sources (201)

8.6
Very Good

From 188 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.5

Meal

8.3

Location

8.9

Service and Facilites

8.4

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Traveler Reviews Big Hotel

Number of reviews per page
20
40
Customer reviews
Sunisa A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 88 week(s) ago

Nice and helpful Staff/Need to improve a bit of cleanliness/Convenience location.

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Michael
icon-origin-TRAVELOKA

9.7

/10

Reviewed 135 week(s) ago

The room is spacious. Good buffet breakfast. Polite hotel staffs.

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Mark L. D.
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 271 week(s) ago

Rooms are spacious. Although I requested for a large queen bed since I am alone, the room has two single bed. Breakfast was okay.

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Famy A Alfad
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 315 week(s) ago

This is my first time to stay at Big Hotel. As usual, there are pros and cons. For the positive ones, I like that the room was so big considering the affordable price. My room was upgraded to Business Suite instead of the Executive Room for free. There’s a dining table, sofabed, and a very long study table. Second, I like that it comes with a little kitchen and walk-in closet. Third, the hotel is strategically located near Parkmall, City Square and renowned hospitals in Cebu. It’s also about 20-25 minutes to the airport. Fourth, the bathroom is clean and the water flow is strong. Lastly, the breakfast that comes along with the booking is also okay (since I’m not really choosy with my food). As for the negative ones, they are indeed strict when it comes to their check-in time. 2 PM IS 2 PM. So I had to roam around the mall first and wait for the check-in time. Second, wi-fi connectivity is really bad anywhere in the hotel. Third, there is only one functioning elevator. Despite this, I still recommend this hotel for those who love big rooms in an affordable price.
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Maya M.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 315 week(s) ago

Very accommodating and breakfast is delicious.

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Karyl R.
icon-Family
Family
icon-origin-TRAVELOKA

10.0

/10

Reviewed 318 week(s) ago

Clean and and big spacious room. Yummy food too.

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Jiramet L.
icon-Family
Family
icon-origin-TRAVELOKA

6.3

/10

Reviewed 326 week(s) ago

Too bad wifi. Service bad I need to change tower because I wake up in afternoon. I call to the housekeeper. He told to wait a minute. At last he not come. Air conditioner louder. Hard to sleep. With the price I pay for this room, is bad.

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Baltazar Acuesta Jr
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 330 week(s) ago

Everything was good. Thank you!

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Phoebe R. M.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 332 week(s) ago

Value for money without compromising cleanliness. Clean and white sheets. Accessible location. Good to know their bar/resto is open 24/7. I suggest to provide heater/kettle for every room, for us to have hot water without requesting it from the housekeeping. Thanks

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Shanna M. S.
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 332 week(s) ago

My room got upgaded into a penthouse. Thanks!

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Ma Kristina d. l. V.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

10.0

/10

Reviewed 334 week(s) ago

Most friendly and helpful receptionist ever, so lovely and great first impression of hotel. The restaurant staff were just lovely and the food was amazing I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.

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Rebekah V. D. M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.4

/10

Reviewed 335 week(s) ago

I had an excellent stay at Big Hotel. Thanks to Traveloka, I was able to book Big Hotel's Executive Room at only 1799 per night. It was such a steal! The room was definitely BIG, it had everything I need--a comfy bed, a TV, phone, a nice lounge chair, working desk, toiletries, hairdryer, slippers, hangers, and even a balcony. Breakfast was delicious and had just the right number of choices. The location is perfect--you could take a MyBus from the airport and get off at Big Hotel. I also love how it's in front of ParkMall. The yummy Cebu lechon restaurant in front of the hotel is amazing! To say it has great value for money is an understatement. If there's anything I could suggest, it would be for the front desk staff to be a bit more accommodating. The housekeeping staff were all super nice, though. Just had minor hiccups with the front desk people on the phone when I tried booking a massage sesh. Nonetheless, I will definitely stay in Big Hotel again the next time I visit Cebu.
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Ma Carey B.
icon-Business
Business
icon-origin-TRAVELOKA

6.0

/10

Reviewed 335 week(s) ago

I do not recommend this hotel due to the following reasons: 1. Check in - I went there 1:30 pm to check in but the receptionist told me that their check in time is strictly 2 pm. I waited since it really shows in the voucher that check in time is 2 pm. It was already 2:05 when I went back to the receptionist and asked them to have me checked in already. They said they are not yet done cleaning the room. I booked business suite and that is the most expensive room. It's not my f***ing problem if the room is not yet cleaned. They should have known that check in time is really 2 pm. I was able to go to my room around 2:30. Fucking 30 minutes was wasted, I still need to do my makeup at that time because I have an event to attend to. No compensation was given for the inconvenience. 2. Receptionist - have been giving me a grumpy face throughout the entire check in process. If you don't like your job, please resign! 3. Wifi - it never worked throughout my stay in the hotel. 4. Business suite inclusions - towels were dirty, no safe box, no refrigerator. How can you even call that a suite? Please find another hotel than booking this one!
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Natchaya S.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA

9.7

/10

Reviewed 335 week(s) ago

receptionist Porter, waiter, all staff are very well taken care of. There are only a few people who do not pay attention to the room. Clean, soft pillows, spacious, comfortable sleep, safe. There are food and beverage rooms available. Unfortunately, not having breakfast at the hotel because of the late waking up. The downside is that there is no soap and shampoo place in the shower and the shower water is not strong. No warm water.
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Ma Kristina d. l. V.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

8.5

/10

Reviewed 340 week(s) ago

We loved our stay! We felt very comfortable, safe, and it was very clean. The location was great, too. We just loved every minute of our visit.

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Gladys M. B.
icon-origin-TRAVELOKA

6.9

/10

Reviewed 341 week(s) ago

Check-in took longer than expected and faucet on the sink did not work at all, we had to use the shower faucet. However it was an overall pleasant-ish experience because of the location, accessibility to various locations and the room type.

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Ryan L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

10.0

/10

Reviewed 343 week(s) ago

A 4 star hotel experience in a 3 star hotel. Rooms are simple and clean. staffs are kind and approachable. the only issue is their wifi connection. most of the time it is slow.

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Sycha K. F. T.
icon-origin-TRAVELOKA

8.7

/10

Reviewed 345 week(s) ago

Good staff, food and location (just right beside parkmall). Room-wise, worth the value i paid for. I booked it executive room for only 1800+.

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charmaigne g. g.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

6.8

/10

Reviewed 346 week(s) ago

Buffet food is awesome but check in is super hassle.

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Orly M.
icon-Business
Business
icon-origin-TRAVELOKA

8.7

/10

Reviewed 348 week(s) ago

Comfortable stay. Cons: But, I can hear footsteps at the ceiling by night. Cable TV on the bed room is not working

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Exterior 4 Big Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.