I’M Hotel Makati

Hotels
8.9
/10

Very Good

242 reviews

What Guests Say About Their Stay

Devi U. P.
8.5
/ 10
IM hotel is one of the best hotel in Makati ever, place in one of corner of Manila. The employee was very helpful and their hospitality was nice. They also provide massage service full with spa and sauna, it's very nice to have such a good experience with onsen. Recommended
Yza B.
9.7
/ 10
Very accessible location. Super relaxing ambiance. Cozy rooms. Good food. Complimentary access to Onsen, Steam and Sauna is a must try.
Elizabeth Deddiputra
8.5
/ 10
Clean and nice hotel, friendly staff
Elizabeth Deddiputra
8.5
/ 10
Clean and nice hotel, friendly staff
Danilo R.
9.7
/ 10
Will definitely come back. Enjoyed the aquarium and bath tub. Great location and friendly staff.
In the Area
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Makati Avenue corner Kalayaan Avenue, Poblacion, Makati, Metro Manila, Philippines, 1210

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
I’M hotel is the first five-star hotel in Makati’s Poblacion area. It’s home to the first Onsen Spa in the Philippines and is the largest urban spa property in the country. With its convenient location and world-class amenities, the hotel has easily become one of the top hotels in city.
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What's around I’M Hotel Makati

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Makati Avenue corner Kalayaan Avenue, Poblacion, Makati, Metro Manila, Philippines, 1210
Lobby I’M Hotel Makati
Lobby 2 I’M Hotel Makati

Discover More About I’M Hotel Makati


I’M hotel is the first five-star hotel in Makati’s Poblacion area. It’s home to the first Onsen Spa in the Philippines and is the largest urban spa property in the country. With its convenient location and world-class amenities, the hotel has easily become one of the top hotels in city.

Crafted by renowned architects and designers from Singapore, the hotel is home to 434 stylishly designed rooms and suites. All rooms come complete with an air conditioning unit, a television with cable channels, a spacious seating area, a personal refrigerator, a work desk, coffee and tea making facilities, an iPod dock, a radio, and floor-to-ceiling windows that feature breathtaking views of the city skyline. En suite bathrooms come with a bidet, a spa bath, a modern rain shower facility, and a complimentary set of toiletries. Select suites come with a separate living area, a dining area, and a kitchen with Electrolux appliances. Free WiFi is available in all public and private areas.

Guests can enjoy a wide array of dining options and cuisines at I’M Hotel. The Common Good Food Playground is an upscale food hall which features nine different dining concepts. Choices include Al dente (Italian), Empress Jade (modern Chinese), Tiffin (Indian), and One Bowl Wonder (Japanese and Hong Kong roasts). The hotel is also home to Antidote, a rooftop bar popular for their luminescent jellyfish tanks and bespoke cocktails.

Other hotel features include an acrylic-bottomed infinity pool, a fitness center, conference facilities, and free guest parking.

The Ninoy Aquino International Airport is a 30-minute drive away from the hotel.

All facilities in I’M Hotel Makati

Bar, Cafe and Lounge I’M Hotel Makati
Bar, Cafe and Lounge
Swimming Pool I’M Hotel Makati
Swimming Pool
Entertainment Facility I’M Hotel Makati
Entertainment Facility
Fitness Center I’M Hotel Makati
Fitness Center
Functional Hall I’M Hotel Makati
Functional Hall

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in I’M Hotel Makati

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Check-in time is from 2pm. Check-out time is by 12pm. Late check-out and early check-in requests are not guaranteed.

Extra Breakfast

Accommodation charges PHP 866.00/guest for extra breakfast.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at I’M Hotel Makati
434
Number of floors in I’M Hotel Makati
35
Another facilities in I’M Hotel Makati
Coffee/tea in lobby, Coffee shop, Early check-in, 24-hour room service, Late check-out

Frequently asked question in I’M Hotel Makati

What are available facilities at I’M Hotel Makati?
There are top facilites at I’M Hotel Makati such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at I’M Hotel Makati?
The standard check-in time at I’M Hotel Makati is starting from From 14:00 while the latest check-out time is at Before 12:00
Does I’M Hotel Makati provide breakfast?
Yes, I’M Hotel Makati provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in I’M Hotel Makati

Traveloka (242)

Other sources (953)

8.9
Very Good

From 242 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.4

Location

8.8

Service and Facilites

8.9

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Traveler Reviews I’M Hotel Makati

Number of reviews per page
20
40
Customer reviews
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Nguyen H. T.
icon-origin-TRAVELOKA

5.0

/10

Reviewed 23 week(s) ago

no drinking water, no hairbrush, no pajamas
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Naifa R. L.
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5.9

/10

Reviewed 80 week(s) ago

Wifi ' s bad, the check in takes so long, we have to put deposit 75 % the accommodation price, does not seems like a 5 star hotel service at all.

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Jeyme A. B.
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6.0

/10

Reviewed 84 week(s) ago

Very Disappointed, I book prestige room with breakfast and 2pa free 60mins massage. But about checking, they say there is nothing. It's so bad that everyone will book the same thing I booked. It's disappointing because they say the 60mins massage for 2 is not in their system. There is no refund so it's a waste of money. It's just too much stress.
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Tin T.
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6.0

/10

Reviewed 99 week(s) ago

I request for non smoking room, but the room has heavy smoking smell, I don't know why, and also I booked from credit card, I already have receipt from this app, show paid but front desk still asking why name is different, I told her just checking my credit card to double check my name will be match. They even ask manager what should they do, really the service is going down, maybe come from cheap booking so they saw you are cheap then can show shit behavior.
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Quin
icon-origin-TRAVELOKA

8.5

/10

Reviewed 106 week(s) ago

Looks exactly like in the pictures, but the check-in process is terribly slow. Other than that everything are good.

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Angel A.
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8.5

/10

Reviewed 112 week(s) ago

Room is clean and spacious. The city view is nice. Breakfast buffet has many selection of food but the free access to I'm onsen pool and sauna is my favorite.

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Accommodation's Reply
20 Mar 2023
Thank you for taking time to write a review. We are glad that you enjoyed your stay as well as the Onsen Wellness Facilities.
Chris Yeoh
icon-origin-TRAVELOKA

9.1

/10

Reviewed 117 week(s) ago

Beautiful hotels, impeccable amenities, friendly service and great security. Onsite onsen included with the stay. Located in the red light district, so be prepared to see hotel patron having ‘ guests’ but the staff does a great job in security eg, collecting ID 's of the ‘ guest’.

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Gellie A.
icon-origin-TRAVELOKA

6.1

/10

Reviewed 275 week(s) ago

Facilities and feels don't feel like 5-star hotel.

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Jennifer d. G. T.
icon-Family
Family
icon-origin-TRAVELOKA

10.0

/10

Reviewed 279 week(s) ago

We enjoyed our stay. The breakfast and dinner buffet are superb. The spa and pool is so relaxing which made me forget my worries in life (lol). The room is so comfy.

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Devi U. P.
icon-Business
Business
icon-origin-TRAVELOKA

8.5

/10

Reviewed 282 week(s) ago

IM hotel is one of the best hotel in Makati ever, place in one of corner of Manila. The employee was very helpful and their hospitality was nice. They also provide massage service full with spa and sauna, it's very nice to have such a good experience with onsen. Recommended

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Iwiliyani
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 283 week(s) ago

The room is spacious and comfortable, just because of a business meeting and limited time, I didn't have the chance to try the pool. Next trip to Manila I will try again to stay at i'm hotel.
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Farah F.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.4

/10

Reviewed 291 week(s) ago

I'M Hotel Makati located very strategy's. have a good and clean rooms, also the staff are very friendly. Can't wait going back to there!

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Valentsia L.
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Family
icon-origin-TRAVELOKA

6.7

/10

Reviewed 292 week(s) ago

It's a nice, comfortable & modern hotel. we checked in at night time and only 5 mins in room my friend saw a little cockroach. We informed the hotel and few staffs came up to check not sure what they did because we went out for dinner. Did not see any cockroach again after that and had good sleep. Bed and everything is comfortable. Breakfast is great, all staffs service very friendly Its just a 'little thing' but made the stay a little bit not pleasant.
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Shiela P.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.7

/10

Reviewed 294 week(s) ago

Clean room, friendly and accomodating staff. Kudos to the management. 😊

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Jeno Z.
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8.8

/10

Reviewed 295 week(s) ago

I always enjoyed my stay in I’M hotel. The rooms are just so comfy, I just wish they had bath robes in the room

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Florjomar D.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA

9.1

/10

Reviewed 297 week(s) ago

I had a good time. I went there to rest and relax for a night, and the hotel helped me achieve my goal. I am definitely going back!

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Jeno Z.
icon-Family
Family
icon-origin-TRAVELOKA

8.8

/10

Reviewed 308 week(s) ago

I didn’t really find my room that nice, I felt like it was bare. But the beds are really comfortable and my stay was nice and quiet.

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jeffrey c.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.7

/10

Reviewed 324 week(s) ago

I amaze with the antidote bar, the jelly fish is so fascinating...

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Marrie B. B.
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Romantic
icon-origin-TRAVELOKA

9.2

/10

Reviewed 324 week(s) ago

Pros: comfortable bed and pillows, have a good couch and Smart TV, provided complimentary water and soda, relaxing mgswimming Ganda ng pool (tho malamiiig ung water), clean bathroom and pool bar has a delicious burger (a must try). Cons: You cannot check in right away if you are not the one who booked even with his/her consent. They said that an authorization letter should be provided as indicated on their hotel policy (but not indicated in details that was sent to me). I told them that I was driving and cannot send one, but there is no consideration, 3k deposit is needed (but they are accepting card, mehel leng telege besh), smelly ung towel na provided sa pool area and traffic going to the hotel.
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Alien O. N.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 327 week(s) ago

Staff member is very friendly. We've got upgraded to premier suite room. Thanks to the hotel staff.

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Exterior 4 I’M Hotel Makati

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.