General Check-in Instructions
Just a quick reminder, all guests are required to show a government issued valid ID and credit card upon check-in. The physical credit card used for the reservation must be shown on check in for verification. Please note that the name on the credit card used for the booking should match the staying guest's. 1. We can only allow one pet per room, with a non-refundable PHP 600.00 pet fee per night, per room. 2. Allowed pets are domestic dogs and cats (max 2 ft on all fours), caged hamsters, guinea pigs, and rabbits. 3. Dogs and cats should be fully vaccinated for rabies, distemper, leptospirosis, parvovirus and parainfluenza. Your pet’s vaccination card must be presented prior to check-in for yours and other pets’ safety. 4. Your pets must be healthy and well-groomed. Your pets must be leashed or put in a pet-carrier when in the hotel’s public areas. For cat owners, you must bring your own litter and litter box. 5. Dogs must wear diapers at all times, especially in public areas of the hotel. 6. All pet needs (equipment, towels, food / water dish, pet carrier, food & water and the like) are to be provided by the guest. 7. Use of the hotel’s towels & linens for pets may incur additional charges. 8. The guest accepts full responsibility for any property damage and / or personal injuries resulting from their pet. The hotel reserves the right to charge the guest’s account commensurate to the cost of any damage. 9. Pet-Friendly Areas shall be: designated pet-friendly guest rooms, main lobby, receiving lobby, 2nd floor balcony, main entrance. 10. The guest is responsible for cleaning up after their pet on hotel premises, and properly disposing of their waste at designated disposal areas. 11. Pets are not allowed to be left inside the room without the owner / guest. The hotel does not offer “pet-sitting” services, and shall not be responsible to look after the guest’s pet. 12. During room cleaning, the guest is requested to exit the room with their pet. 13. Pets are required to check-out with the guest. Any pets which are left inside the room after check-out shall be considered abandoned and reported to the animal welfare authorities. 14. Guests agree to indemnify and hold harmless the hotel, its owners, and its operator from all liability and damage suffered as a result of the guest's pet.